- TEKsystems (Owings Mills, MD)
- …level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the ... Description: This is a Tier 1 IT Helpdesk Technician role. This role is open due...will initially be trained on either internal or external support within our customer depending on the training cycle.… more
- TEKsystems (Owings Mills, MD)
- …through various types of media including Internet and phone access. Also, the helpdesk will escalate problems to Level II and supervisor based on department ... experience supporting troubleshooting 4. 1-2 years of call center / technical support experience in an environment that uses a ticketing system Additional Skills… more
- Alaka'ina Foundation Family of Companies (Fort Detrick, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) has a need for a Helpdesk Analyst to support our potential government customer located ... Helpdesk Analyst Location MD - Fort... Helpdesk Analyst Location MD - Fort Detrick Job Code...maintaining Active Directory. + Function as a Tier III helpdesk support element, providing both technical and… more
- OnesourcePCS, LLC (Fort Detrick, MD)
- OnesourcePCS, LLC (OPCS) is seeking a full-time Helpdesk Analyst to provide information management/information technology (IM/IT) support services for the US ... Policy, and maintaining Active Directory. + Function as a Tier III helpdesk support element, providing both technical and functional support to organization… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …received via the helpdesk inbox, ensuring timely and accurate resolution to support the smooth operation of credit card services. * Administer system access by ... **Business Analyst ** **Category:** Business Analysis (functional and technical) **Main...experience in MS Excel * Experience working in a Helpdesk /End-user support environment * Ability to work… more
- General Dynamics Information Technology (Washington, DC)
- …GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the ... ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. +...TO SUCCEED:** + **Required Experience** : 2-6 years of helpdesk experience + **Required Technical Skills** : CompTIA Security+… more
- Censeo Consulting Group (Washington, DC)
- …with project support and triaging customer issues + Working in a helpdesk environment, including one year of Salesforce support (preferred) + Working in ... Policy Analyst (Finance and Regulatory) The Company: Censeo Consulting...Regulatory) to join Censeo's efforts to centralize and streamline support capacity at the Consumer Financial Protection Bureau. Some… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will ... full-time and fully remote. **Responsibilities** The Remote Help Desk Analyst performs daily activities that are vital to the...daily activities that are vital to the operation and support of Veteran Affairs. + Resolution of help desk… more
- CAI (Towson, MD)
- …time **Worksite Flexibility** Hybrid **Job Summary** We are looking for a motivated Service Desk Analyst ready to take us to the next level! If you have 2+ years of ... **Job Description** We are looking for a **Service Desk Analyst ** who has 2+ years of work experience installing,...Creates tickets for all problems called into the Technology Helpdesk + Quickly escalates issues and problems that are… more
- Competitive Range Solutions, LLC (Washington, DC)
- …requires the expertise of a talented and experienced Business Process Analyst . The role involves assisting in analyzing, documenting, and improving Information ... effective integration with a government multi-contractor team. The Business Process Analyst is primarily responsible for analyzing and documenting current processes… more
- Citizenship and Immigration Services (Washington, DC)
- …of Field Operations, Investor Program Office (IPO). As a Management and Program Analyst , you will support the Compliance Division in applying immigration and ... As such, please be sure to include content to support your eligibility/qualifications for this position within the first...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- Citizenship and Immigration Services (Washington, DC)
- …the Refugee and International Operations office. As a Supervisory Management and Program Analyst , you will play a critical role in supporting the operation and ... As such, please be sure to include content to support your eligibility/qualifications for this position within the first...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …Management Division, Financial Management Branch. As a Supervisory Management and Program Analyst , you will serve as the Financial Operations Branch Chief overseeing ... As such, please be sure to include content to support your eligibility/qualifications for this position within the first...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- General Dynamics Information Technology (Washington, DC)
- …24/7 technical support as part of a Duty Officer rotation + Provide Helpdesk support for BHA user when assigned and during deployments + Provide training ... Officer for BHA, you would: + Provide daily technical support to BHA's Washington DC based and field-based staff...equipment in BHA's cache + Research new technology to support our field operations, develop documentation and provide training… more
- TEKsystems (Baltimore, MD)
- Description: Our customer is seeking to hire a Sr. Desktop Support Analyst to help support the firm's move to the VDI. This person will be responsible for ... resolution for all escalated issues from the Enterprise IT Helpdesk - Provide in-person desktop support for...Enterprise IT Helpdesk - Provide in-person desktop support for Windows 10 Operating Systems, Microsoft Office Suite,… more
- Public Consulting Group (Washington, DC)
- …system for end users and administrators as needed. + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations. + Ability to manage multiple ... to data or reporting requests, and evolve our services based on training and helpdesk feedback.o Serve as a main point of contact internally for Regional Teams -… more
- Design To Delivery Inc (Washington, DC)
- Design To Delivery Inc is looking for Contract Specialists to provide acquisition support services for government clients in the DC Metro Area. This position is ... Contractor's Site Lead. The primary duties and responsibilities are to support the Managing Director, Deputy Managing Director, and primarily Supervisory Procurement… more
- Three Saints Bay (Washington, DC)
- …mailroom, data entry, application review and processing, case archiving, records management, helpdesk , and other case or administrative support services. + ... a Federal Government industry leader, is a seeking a Project Manager to support our customer in Washington, DC. **Responsibilities:** Is responsible for managing and… more
- Leidos (Rockville, MD)
- …seeking an experienced **Security Operations Lead** , contingent upon contract award, to support a highly visible Technology (IT) services effort at the Health Human ... procedures are being implemented as defined in security plans. + Support security disciplines associated with Homeland Security Presidential Directive (HSPD-12)… more