- Baltimore City Community College (Baltimore, MD)
- …with current trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves ... IT Helpdesk problem calls for campus, administrative, and off-campus instructional...II to setup and configure computers. + Assist Audio/Visual Specialist by delivering smart stations to classrooms. Troubleshoot remote… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service in ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...and improve services. + Review and recommend revisions to IT policy and procedures. + Setup and troubleshoot mobile… more
- Koniag Government Services (Arlington, VA)
- …Data Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support ... Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop… more
- US Agency for International Development (Washington, DC)
- …Office of Inspector General, Office of Management, Information Technology Division, (IG/ IT ), at the US Agency for International Development (USAID). Responsibilities ... As an Information Technology Specialist (CUSTSPT), you will: Responds to, resolves, and/or forwards...will: Responds to, resolves, and/or forwards customer requests for IT services or problems in the most efficient and… more
- V2X (Washington, DC)
- …of the Navy IPO Access Control Specialist /Receptionist during their absence. + Respond to IT helpdesk inquiries. Assist helpdesk lead with IT trouble ... Responsibilities + What You'll Do: + We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. You will… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting ... None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology ( IT ) Support,Remote Access,Remote Support,Technical Support **Experience:** 1 + years… more
- SAIC (Washington, DC)
- **Description** Position Description: This is an opening for a Network Support Specialist to support a Department of State (DoS) Bureau of Diplomatic Technology (DT) ... across the Department. Program is named "Vanguard" and is an IT consolidation consisting of the Department's servers, mainframes, network devices, network… more
- CACI International (Washington, DC)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... **The Opportunity:** CACI Company, is seeking a Help Desk Specialist . **Responsibilities:** **A day in the life (just a...excel in the role if:** + You have previous helpdesk experience supporting a Government agency in a fast-paced… more
- Stratus Solutions (Washington, DC)
- …reduce future problems. You will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced work environment. You have ... by email, phone call, and in-person. Triage and escalate IT issues to Tier II, Tier III, and OIS...the nice-to-have qualifications): * Familiar with ITIL framework for IT Service Management. ITIL Foundations certification desired. What we… more
- Stratus Solutions (Washington, DC)
- …6:00am - 2:30pm You will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced work environment You have previous ... email, phone call, and in person Triage and escalate IT issues to Tier II, Tier III, and OIS...nice-to-have qualifications): * Familiar with the ITIL framework for IT Service Management. ITIL Foundations certification desired. What we… more
- Guidehouse (Bethesda, MD)
- …to Obtain Public Trust **What You Will Do:** + Provide 1st and 2nd level IT support to the NLM and external community. + Troubleshoot and resolve hardware, software, ... access, or related issues. + Create tickets and document all activities in helpdesk ticketing systems. + Escalate more complex problems or unresolved issues to next… more
- Deloitte (Rosslyn, VA)
- …operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain. The team Deloitte's Government and Public ... VA. Preferred: + Experience with S4/HANA + SAP Certified Application Specialist or SAP Certified Application Professional + Proven experience effectively… more