- Sage Hospitality Group (Baltimore, MD)
- …hotel information and guest concerns. **Responsibilities** + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is ... of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. +...maintain a high level of customer satisfaction and quality service . + Completes established check-in procedures for arriving guests… more
- Dataprise (Rockville, MD)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...working with external clients in the Managed Services or IT Services industry. + Stellar written/verbal communication and customer… more
- Kimpton Hotels & Restaurants (Washington, DC)
- **Front Office Supervisor ** The hourly pay rate for this role is $27.55. This rate is only applicable for jobs to be performed in Washington, DC. This is the ... by setting and maintaining a high level of guest service . Provide timely and courteous service to...at the start of shift and review the Front Desk logbook. + Review all arrivals and departures noting… more
- Leidos (Arlington, VA)
- …Provides guidance, assignments and/or direction to lower-level technicians and assists Service Desk technicians as needed with troubleshooting. **Basic ... **Description** The Leidos Digital Modernization sector has an opportunity for a IT Network Assistant Manager supporting National Military Command Center (NMCC). If… more
- CACI International (Arlington, VA)
- …Development Team Lead to oversee technical resources delivering services for the Human Resources Service Desk (HRSD) module of the ServiceNow. As the Team Lead, ... HR Service Delivery (HRSD) Manager Job Category: Information Technology...+ Proven experience leading a development team in a supervisor , lead or manager capacity + Bachelor's degree in… more
- Robert Half Office Team (Washington, DC)
- Description + Position: Location Service Specialist (CONTRACT ROLE ONLY) + Location: Suite 700, 1250 H Suite 700, Washington, District of Columbia, Washington, ... $22/Hourly This position is responsible to support the Location Services Manager or Supervisor to coach Location Services staff as well as provide expertise to avoid… more
- Leidos (Washington, DC)
- …**Preferred Qualifications:** + Active Computing Environment (MTA/MCSA-Win 10). + Comprehensive knowledge of IT service desk requirements with the ability to ... assigned by the Site Lead. + Interact daily with supervisor , peers, and customers and provide polite and friendly...IT hardware troubleshooting skills. + Experience with Microsoft Service Manager ticketing system. + Current DoD IAT at… more
- ProSphere Tek (Washington, DC)
- …of actions taken. **Minimum Requirements** + 4-6 years of practical work experience providing general IT support / Help Desk Tiers 2. + 5 years supporting PCs + ... Systems International (PSI) company, is seeking a Desktop Technician. Provide routine IT customer support in both administrative and technical areas including user… more
- Navy Exchange Services (NEX) (Washington, DC)
- …Maintains work order log and follows up as required. Reports status to supervisor . Logs trouble calls with contractor as appropriate. - Plumbing: Makes basic ... replacing hoses and fittings as required and referring more complex problems to supervisor for action. - Heating Ventilation and Air Conditioning HVAC Recognizes the… more
- Leader Communications Inc. (Washington, DC)
- …with other IRS troubleshooting entities Coordinate with support personnel throughout the IT organization guided by the network Service Level Agreements (SLAs) ... Program Managers + Helps support the following Unified Communications (UC) service applications and equipment using the Information Technology Infrastructure (ITIL)… more
- Lutheran Immigration and Refugee Service (Baltimore, MD)
- …services. Manages communication with partners and ORR in responding to changing service needs, including changes in federal laws and policies and fluctuations in ... delivers technical assistance to ensure consistent case placement and standards of service provision. Carries out on-site training and workshops on Global Refuge and… more
- Lutheran Immigration and Refugee Service (Baltimore, MD)
- …program services, and training needs and implement recommendations for effective quality service delivery. This position will provide backup and support to the ... Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety,...practices, as well as Federal obligations. + Provide ongoing desk and onsite monitoring to Foster Care Partners to… more
- Lutheran Immigration and Refugee Service (Baltimore, MD)
- …Officer will lead training initiatives to support continued quality improvement and strong service provision. This position can be remote with trips to Baltimore and ... sites as needed. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a… more
- Johns Hopkins University (Washington, DC)
- …+ Assists faculty in submitting and tracking status of Facility Work Orders and IT Help Desk tickets through ZenDesk. + Maintains shared office supply rooms. ... expense statements, monitors monthly expenditures, and gathers supporting documentation for supervisor review and approval. + Locates and compiles information and… more
- AECOM (Germantown, MD)
- …projects. After a successful onboarding period (estimated 3-9 months), and with their supervisor 's approval, the Team Member will have flexibility to set their own ... accordance with AECOM policy. Initial Responsibility: Our Team administers and provides help desk functions for the operation and sustainment of a database to track… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... internal and external stakeholders including Naval Sea Systems Command (NAVSEA), Supervisor of Shipbuilding (SUPSHIP) Gulf Coast, and other stakeholders by offering… more