- Tetrad Digital Integrity LLC (Washington, DC)
- …and protect our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management ( ITSM ) Analyst will be support the ... remote. RESPONSIBILITIES: + Oversee and optimize the delivery of ITSM processes. + Define stakeholder expectations for service...experience in lieu of education. + Demonstrated knowledge of IT Service Management (process, tools,… more
- Nightwing (Sterling, VA)
- …emerging threats. Nightwing is seeking a Business Process Consultant / Business Process Analyst with IT Service Management ( ITSM ) Service Catalog and ... Request Management expertise to drive customer outcomes. Responsibilities: * Lead IT Service Management ( ITSM ) Service Catalog and Request … more
- Marriott (Bethesda, MD)
- …and infrastructure changes across an evolving organization, supporting a visionary shift from traditional IT Service Management ( ITSM ) concepts to a more ... Computer Engineering, or a related field. + Extensive experience working with ServiceNow ITSM , ITOM, Asset Management and Application Portfolio Management . +… more
- IT Concepts (Woodlawn, MD)
- …support within the CAPRS environment. The ideal candidate will have a strong understanding of IT Service Management ( ITSM ) processes and will be able ... configure ServiceNow Enterprise modules such as Incident, Problem, Change, Service Catalog, and Knowledge Management . + Customize...Prior SSA experience is a plus. + Knowledge of IT Asset Management (ITAM) and Configuration … more
- Leidos (Suitland, MD)
- …clearanceto join our team in Suitland, MD. In this role you will provide BMC Remedy IT Service Management ( ITSM ), and System Administration support for ... leadership in design, automation, enhancements, upgrades, and implementation pertaining to IT Service Management ( ITSM ), Configuration Management … more
- The MITRE Corporation (Mclean, VA)
- …or equivalent combination of related education and work experience. + Working knowledge of IT Service Management ( ITSM ) Platforms such as Cherwell, ... with us. Department Summary: Join MITRE's Computing Infrastructure & IT Service Management department and...+ Provide expertise to federal sponsors in implementations of ITSM tool suites, Low-code PaaS and SaaS Basic Qualifications:… more
- Leidos (Bethesda, MD)
- …termination/deletion. + Document and track customer requests and incident in the customer's approved IT Service Management ( ITSM ) solution. + Properly ... work efforts based on customer and mission impact. + Ability to utilize an IT Service Management ( ITSM ) tool to properly document, track, and resolve… more
- Red River (Arlington, VA)
- …tools for proactive and reactive support and adhere to industry-accepted standards and IT Service Management ( ITSM ) best practices. **Essential ... and analog circuits within a Department of Defense (DoD) IT environment. This position requires a Bachelor's degree in...and issues. + Stay current with industry-accepted standards and ITSM best practices related to Information Management … more
- Red River (Arlington, VA)
- …requisitions for equipment and services. + Ensure compliance with industry-accepted standards and IT Service Management ( ITSM ) best practices. ... and reporting of maintenance activities. + Familiarity with industry-accepted standards and IT Service Management ( ITSM ) best practices. + Competence in… more
- EM Key Solutions, Inc. (Washington, DC)
- …contract that directly oversees the T&E Team supporting the T&E PSB + Set the IT Service Management ( ITSM ) Practice strategy, lead tactical execution, ... with automated test tools and DevSecOps concepts + Experience defining and executing an IT Service Management ( ITSM ) program Clearance: A Public Trust or… more
- Red River (Arlington, VA)
- …candidate will possess a strong background in Information Management Operations and IT Service Management ( ITSM ) best practices. **Essential Duties ... technical directions and supervision. + Familiarity with industry accepted standards and IT Service Management ( ITSM ) best practices. + Strong oral… more
- Leidos (Washington, DC)
- …with using desktop software applications such as web browsing and client software, and IT Service Management ( ITSM ) software. This individual should ... reviews, incident analysis, and identification of issue trends + Experience with utilizing an IT Service Management ( ITSM ) tool, such as Service Now,… more
- SAIC (Washington, DC)
- …the following current ServiceNow Certifications is desirable: + Certified Implementation Specialist - IT Service Management (CIS- ITSM ) + Certified ... suite, and in identified speciality(ies). + Responsible for the design of the DOT Service Management System (SMS) and supporting the SMS operations, to include… more
- Chenega Corporation (Arlington, VA)
- …cost efficiencies and innovation may be achieved, incorporate other software and tools IAW IT Service Management ( ITSM ) methodology and principles, ... 32169 **Summary** **Systems Engineer, Senior Principal** **Arlington, VA** Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to… more
- Leidos (Bethesda, MD)
- …a team, and support to peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow ... authentication, and claims-based authentication as well as support site setup, permission management , troubleshooting, and service requests for customers as well… more
- Ensono (Washington, DC)
- …Operating systems and their sub-components - z/OS, MVS + Software packaging and distribution + IT Service Management ( ITSM ) - Approach to delivering ... IT services + IT operations management (ITOM) - Software that...+ ITIL Framework - Describes the life cycle of service in detail + DevOPS and Agile methodology principles… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …industry-accepted standards and best practices related to Information Management Operations and IT Service Management ( ITSM ) best practices. + ... Competitive Range partners with the government to plan and deploy complex, IT -enabled, and mission-essential capabilities. We aim to help you develop and expand… more
- Themis Insight (Columbia, MD)
- …will have strong technical skills, experience with ServiceNow, and a solid understanding of IT service management ( ITSM ) principles. Experience interns ... Job Title: SkillBridge Internship Subcategory: Service Now (SNOW) System Administrator Location: Columbia, MD...About Us: Themis Insight helps to solve difficult business, IT and analytic problems by addressing the whole problem… more
- General Dynamics Information Technology (Fort Meade, MD)
- … Service Availability and Service Level Agreement requirements. + Utilizes IT Service Management ( ITSM ) Principles to identify, categorize, ... prioritize, escalate, troubleshoot, and resolve incidents. + Maintains network security and ensures compliance with security policies and procedures. + Participates in the development and implementation of network-related procedures and standards. + Interfaces… more
- General Dynamics Information Technology (Washington, DC)
- …Top Secret **Job Family:** Cyber Security **Skills:** Agile Analysis,Cyber Defense,Cybersecurity,ServiceNow IT Service Management **Experience:** 3 + years ... **US Citizenship Required:** Yes **Job Description:** **ServiceNow Developer - ITSM ** GDIT is your place. You make it your... IT and Cybersecurity Infrastructure and transforming current IT and Cybersecurity services to a managed service… more