- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... located in Washington, DC and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- IT Support Specialist ( Help Desk ) Location VA - Arlington Job Code 13557 # of openings 1 Apply Now ... Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Support Specialist ( Help Desk ) to support our government customer located in… more
- Insight Global (Washington, DC)
- …or technical support certifications preferred * Proven experience in IT support or help desk roles. * Strong technical knowledge of Windows ... Serve as the primary point of contact for all IT help desk inquiries, ensuring...updated on new technologies and industry trends to enhance help desk operations and user support… more
- BAE Systems (Washington, DC)
- …Technology, Computer Science, or a related field (or equivalent experience) + 8 years of experience in IT support , help desk , or service desk roles, ... Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate...we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote contact support… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma or equivalent * ... - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- Koniag Government Services (Washington, DC)
- …experience in a similar IT support role + Experience with help desk ticketing systems, preferably ServiceNow + Jira/Confluence knowledge a plus + ... Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...days of start + Experience in customer service and IT support principles and methods + Proficiency… more
- NuAxis Innovations (Washington, DC)
- …Qualifications** + 1-3 years of experience in an IT Service Desk , Help Desk , or Customer Support role + Working knowledge of ITSM tools (eg, Remedy, ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...for a Full Time position. The Tier I Service Desk Specialist provides first-line technical and administrative support… more
- Rapid Finance (Bethesda, MD)
- …and deployed + Partial user support in the form of participating in the IT Support Help Desk + Coordinate with the Engineering team to review and ... + Provides references for users by writing and maintaining user documentation, providing help desk support , and training users + Proven track record of… more
- Shuvel Digital (Washington, DC)
- …and efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...supporting this contract. The Help Desk Engineer will troubleshoot issues to… more
- Tesla Laboratories. Inc. (Washington, DC)
- …designated equipment + Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time ... Works as part of an IT Service Desk team responsible for Tier 1-3 support ....with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support , Help Desk Systems (Inactive), IT Help Desk ... GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious clientele at the highest levels… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support ... Help Desk Specialist Annapolis Junction, MD...as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.… more
- General Dynamics Information Technology (Washington, DC)
- …an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal ... are the foundation of our overall approach to executive IT support . You act as the first...Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... experienced and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity located in… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides...degree. + Mid-level with 3+ years of experience. + IT Certifications: CompTIA Certification A+, Network+, or Security+ +… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a SCI to support **KMS** and our government customer in Washington, DC....Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government ... the duties of a Tier 3 System Administrator to support a potential future business opportunity located in Washington,...+ Serve as an Escalation point for Tier II help desk . + Maintain the current print… more
- Chenega Corporation (Arlington, VA)
- …and assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...on unclassified and classified office information systems. + Provides support for implementation, troubleshooting, and maintenance of IT… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful career in enterprise IT , collaborating with people who are driven and resourceful… more
- CyberData Technologies (Rockville, MD)
- Job Title : Help Desk Manager Location: Rockville, MD CyberData Technologies is seeking an experienced and customer-focused Help Desk Manager to lead and ... oversee a team responsible for providing exceptional IT support . This role ensures the delivery...+ Provide daily supervision and direction to the Service Desk team, offering phone and in-person support … more