- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...this contract. The Help Desk Engineer will troubleshoot issues to… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept… more
- Alliance Defending Freedom (Lansdowne, VA)
- …out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a highly ... skilled Senior Help Desk Specialist to join us in...for the ministry. This individual serves as an advanced support specialist who assists junior -level support… more
- ManTech (Baltimore, MD)
- …related problems, questions, and use. + Experience providing training and guidance to more junior help desk personnel. + Proven experience providing first ... desk requirements. + Providing phone, email, chat, and Service- Desk support for end users that are...tickets were assigned. + Trained and certified in automated help desk management systems. **Security Clearance Requirements:**… more
- ManTech (Glen Burnie, MD)
- …related problems, questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first ... is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to...tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** +… more
- ManTech (Glen Burnie, MD)
- …network related problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ... knowledge base articles. + Providing phone, email, chat, and Service- Desk support for end users that are...equivalent; in lieu of a degree 6 years of help desk experience + A minimum of… more
- ManTech (Washington, DC)
- …network related problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to… more
- ManTech (Washington, DC)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...+ Oversee the performance of the Tier 3 service desk operations. + Responsible for providing support … more
- DarkStar Intelligence LLC (Washington, DC)
- …Collection Management Officer (HCMO) + HUMINT Collection Managers Course (HCMC) + Operations Support Officer Course (OSOC) + HUMINT Desk Officer Course (HDOC) + ... Junior -Level HUMINT-Enabling Instructor Position Summary DarkStar Intelligence is...Counterintelligence Polygraph (Preferred) Primary Duties and Responsibilities + Design, support , and deliver comprehensive training in all areas of… more
- Amentum (Bethesda, MD)
- …based on business requirements and functional specifications. They will provide end-user help desk support to the government's acquisition office ... solutions. **Job Description** The successful Jr. Systems Analyst will provide support for multiple government acquisition offices. The selected candidate will… more
- Serco (Arlington, VA)
- …place with Serco! The JuniorFMS Finance Analystwill provide program financial and administrative support to develop, manage, and close FMS cases to support for ... funding** **.** **In this role, you will:** + Provide financial management support in coordination with the Government financial manager for multiple customer /… more
- Serco (Columbia, MD)
- …DoD contracting, or DoD contract management. Our team provides business support and expertise to include tracking program status, monitoring cost, schedule ... Contracting Specialists. + Contribute to the maintenance of current resources to support the day-to-day mission activities. In compliance with state and local laws… more
- Serco (Columbia, MD)
- …of design decisions. + Develop assemblers, compilers, simulators, drivers, board support packages, health & status monitoring packages, and other low-level software. ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Amentum (Washington, DC)
- …+ Assist with configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with core IT principles ... our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting +… more
- ManTech (Hanover, MD)
- …status to agency management and internal customers. + Experience providing Tier 1( Help Desk ) problem identification, diagnosis, and resolution of problems. ... **ManTech** is seeking a motivated, career and customer-oriented **Cloud Support Engineer, Junior ** , to join our...and deliver workstations from inside the office to customer's desk . The person in this position must be able… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Proven experience in data center operations, system administration, database management, help desk operations, network design, project management, and technical ... **US Citizenship Required:** Yes **Job Description:** The IT Infrastructure Support Manager will deliver the support for...projects as required. + Acts as a lead for junior and mid-level staff; leads and mentors direct report(s)… more
- Leidos (Camp Springs, MD)
- …**Primary Responsibilities:** + Serve as a Level 2 escalation point for the Service Desk , providing support for a diverse end-user population. + Oversee the ... IT Services Program. The AFNCR IT Services program provides support services for information systems for Headquarters Air Force...and future need requirements into detailed technical solutions. + Help mentor and review the work of junior… more
- Federal Reserve Bank (Washington, DC)
- …workflows used to process analog and electronic records; triaging and often resolving IT/ Help Desk issues related to Records Program IT systems; performing ... Performs final review of documents processed into FIRMA by junior Records Program staff to ensure they are accurate...requests sent to OSEC by the Board Applications Service Desk (BASD). Reference Requests: Responds to complex and time… more
- Serco (Columbia, MD)
- …which supports the customer's contract, financial and program management business efforts in support of national defense. Our team provides business support and ... experience in the following areas: + Acquisition Professional + Business Finance Professional ( Junior to Senior) + Contract Management ( Junior to Senior) +… more
- DCCA (Fort Meade, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... Key Tasks: DCCA is looking for TS/SCI w/Polygraph cleared Junior to Mid-Level Systems Administrators with Linux and Windows...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career… more