- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this...or past work may be used to show the level of experience needed to perform at this ... * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting **Certifications:** ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS Transform technology into opportunity as a Help … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service ,Information Technology (IT) ... **Req ID:** RQ193550 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI +… more
- General Dynamics Information Technology (Annapolis, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service ,Information Technology (IT) ... **Req ID:** RQ196441 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI +… more
- CACI International (Arlington, VA)
- …Local * * * **The Opportunity:** The Technical Operations Center (TOC) Service Desk Agent provides mid - level support for an Information Technology (IT) ... Technical Operations Center Service Desk Agent Job Category: Information...and incidents that have been escalated by the junior level analysts. * Leverage remote control technology (such as… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid - level Naval Architect to support the United States Coast Guard (USCG)'s Ship Design Team in Washington, ... 10% travel is anticipated for ship checks. Typical Physical Activity: Primarily desk /computer work in an office environment. May involve: repetitive motion. Periodic… more
- Amentum (Washington, DC)
- …as an ad-hoc basis. You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and present plausible ... basis. Will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow...the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace… more
- Johns Hopkins University (Baltimore, MD)
- …guidance. Escalates issues with classroom technology / collaborative systems environment to the Service Desk Supervisor. + In collaboration with the Service ... and resolving classroom technology hardware and software problems, resolving Level 1 and Level 2 issues directly....coverage for stated hours of operations. + Works with Service Desk Supervisor to review tickets and… more
- Xerox (Washington, DC)
- …Ref# 20035295 Job Level Non-Executive Manager Job Type Experienced Job Field SERVICE DELIVERY MANAGEMENT Seniority Level Mid -Senior Level Currency ... Service Delivery Manager - Federal **General Information** Press...client enterprise, setting and meeting objectives at the executive level for the roll out of services on a… more
- G2 Ops, Inc. (Arlington, VA)
- …schedule to meet the needs of our employees and customers. Due to the classification level of the projects we support, we are not able to offer fully remote ... your work is secure. You will have a shiny desk at our G2 Ops office, plus the opportunity...ideal candidate would already possess an active DoD Secret level clearance. Quick Reminder , we are seeking a… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid - level Marine Electrical Engineer to support the United States Coast Guard (USCG)'s Ship Design Team in ... propulsion. + Write electrical system specifications for concept, preliminary and contract- level designs and ship modifications. + Review marine electrical systems… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk Technician to begin an exciting ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- Fresenius Medical Center (Lanham, MD)
- …mission, core values and customer service philosophy to ensure quality service while maintaining a high level of efficiency management. **PRINCIPAL DUTIES ... issues as they arise with management of a 24/7/365 service . + Day to day work includes desk and personal computer work and interaction with patients, facility… more
- Acclaim Technical Services (Mclean, VA)
- …network services, software systems engineering and/or application development to restore service and/or identify problems + Using best practices and knowledge of ... + Resolving technical problems and answering queries by telephone or self- service that involve computer hardware, software, network, system/application access, and… more
- DCCA (Fort Meade, MD)
- …excellence. Key Tasks: DCCA is looking for TS/SCI w/Polygraph cleared Junior to Mid - Level Systems Administrators with Linux and Windows experience! We have ... devices, mobile devices, etc. + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and...perl, shell, python, etc. + Security+ or equivalent IAT Level II certification + Experience working in a customer… more
- HUB International (Mclean, VA)
- …VA** office. The selected individual will be responsible for managing the trading desk for the centralized wealth management portfolio and trading platform and will ... Knowledge of managed accounts business and trading at the book of business level . + Knowledge of investment management operations and practices including trading and… more
- Marriott (Bethesda, MD)
- …and client events. * Develops a close working relationship with operations to execute service and selling strategies at the hotel level . * Monitors the effective ... Number** 25026360 **Job Category** Sales & Marketing **Location** MIDATLSLS Mid -Atlantic Sales Office, 7750 Wisconsin Avenue, Bethesda, Maryland, United States,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... fielding, and lifetime support of critical surface ship systems. This mid - level position will have aspects of defense acquisition logistics management,… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... with the program office, supporting government offices, other contractors, and higher headquarters mid to upper- level staff. Is assigned to support key, critical… more