- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7263/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …essential functions of the job with or without reasonable accommodation. **Summary** The Director, Service Delivery and Operations is a highly skilled senior ... to meet the highest standards of safety, reliability, and customer experience. The ideal candidate will: + Direct end-to-end...The Director is responsible for leading all aspects of Service Delivery and Operations activities… more
- Cardinal Health (Washington, DC)
- …administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing … more
- Palo Alto Networks (Washington, DC)
- …threat hunting, and product teams to tailor the service to each customer 's environment, ensuring seamless delivery and exceptional customer experience. ... security posture and SOC maturity. **Job Summary** The Technical Service Delivery Lead (XSIAM) acts as the...with the SOC engineering team to ensure timely, high-quality delivery + Lead customer touchpoints, including onboarding… more
- Leidos (Arlington, VA)
- …objectives. Key Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment + Ensure compliance with ... exceptional talent, and an unwavering commitment to excellence. We are seeking a ** Service Delivery Line of Business (LOB) Manager** to join our mission-focused… more
- Highmark Health (Washington, DC)
- …of health plan operations , including claims processing, enrollment, billing, and customer service . + Proven track record of successfully managing complex ... aspects of solution delivery across enGen platform, products and service , including affiliation implementations, new external customer implementations, and… more
- Zoom (Washington, DC)
- …-facing teams, including onboarding, success planning, QBRs, renewal management, and service delivery checkpoints. + Defining and operationalize KPIs such ... Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the… more
- Deloitte (Mclean, VA)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... Microsoft platforms and integrate with other technologies, focusing primarily on client service delivery while also driving sales activities and thought… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives… more
- Ensono (Washington, DC)
- …strong relationships with client leadership to facilitate effective project and service delivery and client satisfaction. **Key Responsibilities:** + **Strategic ... on key account health metrics and risks. + Champion innovation in service delivery , including adoption of automation, cognitive solutions, and DevSecOps… more
- Amazon (Arlington, VA)
- …connectivity. The Amazon LEO business operations team is looking for a Service Delivery Manager (SDM) to join our Global Enterprise Services (GES) ... Program Managers (TPMs), Technical Account Managers (TAMs) and Customer Delivery Engineers (CDEs) performing all service readiness coordination, and… more
- CareFirst (Baltimore, MD)
- …high-level executive support. This position will support the Company's care delivery operations , including comprehensive representation of various provider ... designees on all legal issues affecting the Companys care delivery function and operations and assists in...to work independently. + Effectively communicate and provide positive customer service to every internal and external… more
- CORT (Hanover, MD)
- …trucks. Ensure no product is left behind at venues. * **Provide onsite customer service :** Interact professionally with clients during deliveries and setups, ... members of the delivery team, representing CORT to customers and ensuring customer satisfaction. This role is responsible for the safe and timely delivery ,… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... data and AI transformations, with a focus on Generative AI advisory for delivery , user adoption, operations transformation, and AI governance. 5. Orchestrating… more
- Oracle (Washington, DC)
- …Project Manager (TPM) - Hardware Delivery to oversee the delivery , configuration, deployment, and lifecycle management of self- service badging kiosks, ... Colo, hyperscale, and corporate sites. Reporting to the Global Director of Systems Operations , the TPM's primary focus is to ensure robust, scalable, and efficient… more
- CORT (Hanover, MD)
- …trucks. Ensure no product is left behind at venues. * **Provide onsite customer service :** Interact professionally with clients during deliveries and setups, ... position.** The Delivery Driver works collaboratively as part of the Operations team. You will be responsible for loading, delivering, and installing furniture… more
- Capital One (Mclean, VA)
- Senior Product Manager, Delivery Pipelines Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of ... fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our...role, you will advocate for the needs of the customer while building our platform roadmap. You will ensure… more
- Performance Food Group (New Windsor, MD)
- …including culture of rewards, recognition, and respect **Position Purpose:** Food and food service delivery drivers fulfill a critical role in the country's food ... preloaded trailer as needed. + Drives to and delivers customer orders according to predetermined route delivery ...consultants and other experts builds close relationships with each customer , providing advice on improving operations , menu… more
- Oracle (Washington, DC)
- …this role, you will drive the product vision and roadmap for new service offerings addressing advanced content delivery scenarios, including integration with ... product vision, strategy, and roadmap for the next generation of content delivery and CDN integration services. . Conduct market research and competitive analysis… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations . The AWS Industries Team at AWS helps AWS customers implement… more