- Leidos (Fort Meade, MD)
- …critical to DISA and Fourth Estate Agencies and Leidos is seeking a ** Service Delivery Manager - User Support** to work at Ft. Meade, MD. **PROGRAM ... (US Citizenship required) **PRIMARY RESPONSIBILITIES:** + Serve as the User Support Service Delivery Manager responsible for the delivery of end … more
- Leidos (Washington, DC)
- …a team of technicians supporting multiple diverse end- user systems while meeting Service Level delivery targets is essential + Excellent written and verbal ... Manager will be responsible for ensuring the successful delivery of Desk Side Support services to a Federal...productivity. + Establish a meeting rhythm with the customer End- User Service lead on a weekly basis… more
- Telesat (Bethesda, MD)
- …technologies and with the manufacturing, delivery and installation of satellite user terminal products. The UT Program Manager - Third-Party Programs will ... User Terminal Program Manager - Third-Party...a legacy of engineering excellence, reliability and industry-leading customer service , Telesat has grown to be one of the… more
- KPMG (Baltimore, MD)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 42 **Function:** ... currently seeking a Manager , Software Lifecycle Console Manager & License Desk Service Delivery...by appropriate parties); and monitor console adoption and end user experience by analyzing metrics, soliciting stakeholder feedback, and… more
- Delmock Technologies, Inc (Laurel, MD)
- …criteria, and writing user stories (ie, can establish a path to delivery for breaking down stories) Define skill requirements and map internal, agency, and ... solutions with a commitment to ethics, expertise, and superior service . Actively engaged in the local community, DTI creates...experience in requirements gathering, writing, tracing, and managing, ie User Story Map, Use Case development, User … more
- Travelers Insurance Company (Washington, DC)
- …well-designed data assets and effective, compelling dashboards and visualizations. As the Manager , Business Insights Delivery , you will develop, deliver, evolve, ... analysis, programming, and coding support for multiple complex components of insights delivery . + Contribute significantly to data wrangling, user experience and… more
- Marriott (Bethesda, MD)
- …being sensitive to all cultures and norms + Optimize, Automate, and maintain the delivery of User Profile Modelling/Use Case Strategy across Digital Channels + ... The Quality Assurance team within Digital is responsible for the delivery of large, high-impact initiatives, projects, enhancements, and hotfixes/maintenance for… more
- Marriott (Bethesda, MD)
- …of requirements and user stories for new product features, plus the delivery across the teams; * Create concise, compelling business cases that lead to buy-in ... of Hotel Websites, we are seeking a Senior Product Manager for Hotel Websites will play a key role...This role will develop and execute a data and user -driven strategy for providing our customers the ideal discovery,… more
- Capital One (Mclean, VA)
- Locations: VA - McLean, United States of America, McLean, Virginia Manager , Service Designer - The Accelerator At Capital One, we're building a leading ... elevate one another. We are currently seeking a Lead Service Designer who has a passion for solving tough...passionate about human centered design methods that advocate for user needs and bring effective, scalable solutions to our… more
- Ford Motor Company (Washington, DC)
- … user -friendly interfacesDetail-oriented mindset with a focus on supporting delivery of high-quality UX designs + Comfortable showcasing past UX-related projects, ... into the new era of electrification. **In this position ** The UX Research Program Manager is a member of the Program Management team in Ford Pro's global Digital &… more
- SitusAMC (Washington, DC)
- …that solution decisions align with the overall strategy and that Features and User Stories are properly vetted, prepared, executed, and delivered to customers. This ... in business epics is appropriately realized in Features and User Stories and makes decisions about when sufficient value...The Role communicates the strategic vision and outcomes to Delivery Teams while embodying the voice of the customer.… more
- Marriott (Bethesda, MD)
- …Y **Relocation?** N **Position Type** Management **JOB SUMMARY** As the senior product manager on the marriott.com homepage team, you will join a top-notch group ... for driving the hands-on work needed to support the team's feature delivery and optimizations. The ideal candidate will be particularly skilled at creating… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Product Design Lead, Senior Manager The Design team at Capital One is at the forefront of enriching our ... belonging, and elevate one another. We are passionate about advocating for user needs and delivering innovative, accessible, and world-class products that redefine… more
- Govini (Arlington, VA)
- …Implementation staff at various levels in driving robust software adoption across Govini's user base and delivering an inspiring customer experience. The Manager ... making responsible decisions in ambiguous settings, and delivering results related to user adoption, retention, and renewal. This role is a full-time position… more
- Ford Motor Company (Washington, DC)
- … user -friendly interfacesDetail-oriented mindset with a focus on supporting delivery of high-quality UX designs + Comfortable showcasing past UX-related projects, ... looking for a high-impact and versatile UX Design Program Manager to join our team. Candidates must be collaborative...engaging experiences for global Ford Pro customers that meet user needs, comply with the Ford Pro Design System… more
- Capital One (Mclean, VA)
- …Product Manager you will work with architects, data scientists, service designers, process engineers and developers to translate human insights, dependent ... Center 1 (19052), United States of America, McLean, Virginia Manager , Product Manager - Card Financial Transactions...platform, app, segment needs, downstream user feedback, and technology capabilities into scalable, resilient, and… more
- Amazon (Arlington, VA)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team proactively ... of customer behavior and preferences to translate data into actionable user stories. Identify opportunities for improving the overall customer experience, focusing… more
- Capital One (Mclean, VA)
- Locations: VA - McLean, United States of America, McLean, Virginia Manager , Product Management- Business Cards & Payments Small businesses are the backbone of ... this exciting new capability. We are seeking a dynamic and experienced Product Manager to lead the customer acquisitions website which will directly impact how we… more
- Amazon (Arlington, VA)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... from conception to completion. We are actively seeking an experienced Senior Program Manager with a strong background in strategic planning to lead key initiatives… more
- CACI International (Arlington, VA)
- …Arlington, Virginia 3 Days a week.** **About the Role:** + Create and maintain service delivery process and procedures, recommending customer service and IT ... Senior Program Manager (IT Operations) Job Category: Project and Program...to 85 FTE. This position is responsible for the delivery of a broad portfolio of performance-based IT services… more