- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... levels of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support **Certifications:** ... VA. At GDIT, people are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II… more
- American Bankers Association (Washington, DC)
- …Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer and other accessory operation for end users to accomplish business tasks effectively and timely. The Engineer is… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Information Systems Management **Skills:** IT Service Desk ,People Management,ServiceNow Platform **Experience:** 15 + years ... Yes **Job Description:** Transform technology into opportunity as an **IT Service Desk Manager** with GDIT. A career in enterprise IT means connecting… more
- Cayuse Holdings (Arlington, VA)
- …of Indian Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include ... include proper triage and routing of incidents to the correct person or office. Service Desk Agents manage and track the life cycle of all incidents, events, and… more
- Leidos (Odenton, MD)
- …users via phone, email, Teams messages, and in person + Able to adapt to service desk capability, handling calls and contacts for incident resolution and request ... Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager in order to ensure the availability of the service .… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... Glen Burnie, MD. You will provide tasks and services to operate a 24 x 7 Service Desk Operation. You will be the lead expert for a Tier 1 support team who will… more
- Cayuse Holdings (Laurel, MD)
- **Overview** **JOB TITLE:** IT Service Desk Supervisor **CAYUSE COMPANY:** Cayuse Civil Services, LLC **LOCATION:** Hybrid _-_ Laurel, MD **SALARY:** ... and unlock new opportunities for growth and innovation. **Primary Focus** The IT Service Desk Supervisor will play a pivotal role in establishing and managing a… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Service Desk Support Specialist - Tier 2** to join our team ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 1** to join our team ... + Closes activities of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and off-site. + Documenting… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior- Tier 1** to join our team ... to and developing knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and off-site. + Documenting… more
- Cayuse Holdings (Washington, DC)
- **Overview** **JOB TITLE:** Service Desk Agent **SALARY:** $20.00-$22.00/hr **EMPLOYEE TYPE:** Part-Time Hourly Non-Exempt - Potential to turn into a Full-Time ... cost, increased profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within service… more
- Guidehouse (Mclean, VA)
- …MD + Provide remote 2nd level Support as a part of the Global IT Service Desk - Troubleshoot and resolve hardware, software, application, network, user access, ... questions using available information resources + Comply with Corporate IT Service Management and Service Desk policies, procedures and directives + Achieve… more
- TriTech Enterprise Systems, Inc. (Rockville, MD)
- …(Debian, Ubuntu, Mint, etc.). In addition, this candidate will be answering service desk calls. This instrumentation ranges from next generation sequencers, ... (USGCB) Experience and Skills: + Experience working on a first/second-tier service desk supporting scientific instrumentations and scientific information… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... will be a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations-day-to-day operations + Ensures maximum issue resolution… more
- SAIC (Arlington, VA)
- …demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic Service Desk Operations Deputy to lead Tier 0/1 Service Desk ... driving operational excellence, and fostering continuous improvement across all service areas. Core Responsibilities: + Performs high-level, day-to-day operational… more