- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,People Management,Technical Support ... morale environment and assist other functions of the service desk as needed. * Analyzes help desk activities and develop tools and process improvements… more
- General Dynamics Information Technology (Annapolis, MD)
- …Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS - 2200 - 600 Transform technology into… more
- SAIC (Sterling, VA)
- …computers, printers, network devices, and standard software at customer sites. May be directed by Help Desk , Service Desk or script using standard ... are currently seeking a motivated, career and customer oriented Service Desk Agent to begin an exciting...with hardware and software focusing on Windows embedded systems, Help Desk experience, or equivalent blend of… more
- General Dynamics Information Technology (Washington, DC)
- …v4 (or v3) Foundations or higher preferred. + A PMP or equivalent certification is preferred. + Help Desk Institute or Service Desk Institute Service ... trusted to manage high-impact teams across several functional areas including, Service Desk , Deskside Support, A/V Conferencing/Meeting Support functional areas.… more
- General Dynamics Information Technology (Washington, DC)
- …None **Public Trust/Other Required:** Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support,Information ... your opportunity to make a personal impact as the ** Help Desk Manager** providing IT support services...improvement and managing 'shift left' activities; + Maintaining program service levels pertaining toresponse and resolution time frames; +… more
- General Dynamics Information Technology (Arlington, VA)
- …requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK ... Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy… more
- General Dynamics Information Technology (Washington, DC)
- …of related experience **US Citizenship Required:** Yes **Job Description:** + GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support ... to Obtain:** Secret **Public Trust/Other Required:** Other **Job Family:** Help Desk **Skills:** Help ...Security (DHS). This position will report directly to the Service Desk Manager or a Shift Lead.… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply… more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the Management of ... a Federal IT Service Desk . We are seeking a highly...workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically,… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
- CACI International (Annapolis Junction, MD)
- …to promote a high morale environment and assist other functions of the service desk as needed. + Analyzes help desk activities and develop tools and ... its team. **What You'll Get to Do:** + Assist help desk operations at the shift or...mentor's employees on how to deliver the best customer service and achieve the team Service Level… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Supervisor Transform technology into opportunity as a Help… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …onsite in DC). Requirements GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk ... Help Desk Tier I Specialist -... Help Desk Tier I Specialist - Cleared Washington, DC...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- EMCOR Group (Dulles, VA)
- **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. ** ... Help Desk Requirements:** The ...Help Desk Requirements:** The Help Desk ...Desk calls. + Track and enter all Computer Service Requests. + Track and enter all Computer User… more
- Koniag Government Services (Washington, DC)
- …Koniag Government Services company **,** is seeking a Mid-Level Audio and Video Technician - Help Desk with a Secret clearance to support **EHS** and our ... period** ) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to join our...+ Document support activities and solutions in the IT service management system. + Support onboarding activities, such as… more
- COMSO, Inc (Fort Meade, MD)
- …defined by first response/Tier 1 support. + Work with a small team providing service availability monitoring and help desk support for internet-like ... Help Desk Level 2 (PIPELINE) -... Help Desk Level 2 (PIPELINE) - TS/SCI w/ Polygraph...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- Koniag Government Services (Silver Spring, MD)
- …Services** , a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to support **KOS** and our government ... limited to:** + Supervises the day-to-day operations of the help desk . Identifies, researches, and resolves complex...this contract. + 5 years of demonstrated experience managing Service Desk personnel experience in a similar… more
- General Dynamics Information Technology (Beltsville, MD)
- …**Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years ... how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to...of contact for IT problem resolutions for the DoS service desk . In this role, a typical… more