- MultiPlan (Rockville, MD)
- …Promptly triage and resolve escalated EDI issues called into the Multiplan Service Desk .* Independently build and manage the monitoring requirements of ... cost curve in healthcare for all. Our dedication to service excellence extends to all of our stakeholders -...for other team members as well as leads/managers.* Support Manager with team goals and corporate strategies.* Support deployment… more
- Passport Auto Group (Suitland-Silver Hill, MD)
- … Service Technicians in selecting parts needed for repairs in process. -Notify service desk and the customer that ordered parts have been received. -Ensure ... customers and co-workers. -Provide the same high level of service to the other dealership departments, as is given...front and rear counters clean and uncluttered. -Advise Parts Manager when areas of the department are not in… more
- General Dynamics Information Technology (Washington, DC)
- …10 + years of related experience **Job Description:** Transform technology into opportunity as a Service Desk Manager with GDIT. A career in enterprise IT ... improving how agencies operate. At GDIT, people are our differentiator. As a Service Desk Manager supporting one of the US Government's premier Agencies,… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleIT Service Desk Manager Recruitment Category TypeStandard Functional CategoryInformation Technology GradeIT.10 FLSA ... Service DeskManageris responsible for managing the day-to-day operations of the service desk that provides end-user technology support services. Leads and… more
- Randstad US (Bethesda, MD)
- service desk manager . + bethesda , maryland (remote) + posted september 4, 2024 **job details** summary + $30 - $50 per hour + temp to perm + bachelor degree ... + reference1064317 job details job summary: Job Title: Project Manager - Enterprise Service Desk Best Practices Location: [Remote] Department: Project… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- General Dynamics Information Technology (Washington, DC)
- …innovative IT Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager .** The selected candidate must a US ... as a single point of contact (POC) for support issues involving IT support, service desk and desk side as well as IMAC and special projects. Responsible… more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and… more
- General Dynamics Information Technology (Washington, DC)
- …You will help ensure today is safe and tomorrow is smarter. Our work depends on Service Desk Manager joining our team to lead our technical support team, ... recruit and train team members and establish customer service standards. **HOW A SERVICE DESK MANAGER WILL MAKE AN IMPACT** + The IT Services Help … more
- Wegmans (Owings Mills, MD)
- …ready to collaborate, develop and be leaders. As an hourly leader at our Customer Service Desk , you'll join a dynamic retail environment that's growing, with new ... then this is the role for you! What will I do? + Provide incredible service to customers and work hands-on with employees; operate lottery and That's THE Ticket… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Asset Manager ** to support our DFC CFESS technical support program. Qualified candidates are ... Selection Process:** + Recruiter Pre-Screen + If selected, Interview with Hiring Manager and/or Technical Lead **Required Experience:** + 2-3+ years of Asset… more
- TEKsystems (Linthicum, MD)
- …looking for an Engagement Manager to join our team. We are seeking a dedicated Service Desk Manager to lead our managed services. The role demands a ... desk Additional Skills & Qualifications: We are seeking a dedicated Service Desk Manager to lead our managed services. The role demands a comprehensive… more
- Cayuse Holdings (Arlington, VA)
- …V3 or V4 foundations certification. + At least 5 years of experience as a leader/ manager of a service desk with exposure to critical infrastructure domains. ... **Overview** The Service Desk Lead (SDL) will be...cloud certification like Azure or AWS **Reports to:** Program Manager **Working Conditions** + Professional office environment. + Must… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 support. + Document and communicate information to develop templates based on user calls to the Service Desk Manager . Assist the Service Desk ... for troubleshooting hardware/software PC and printer problems. + Monitor industry standard service desk , including phone calls, email, and service desk … more
- General Dynamics Information Technology (Washington, DC)
- … Manage** **r** Seize your opportunity to make a personal impact as the **Help Desk Manager ** providing IT support services critical to the Legislative Branch of ... At GDIT, people are our differentiator. As the Help Desk Manager supporting the US Senate Sergeant...improvement and managing 'shift left' activities; + Maintaining program service levels pertaining toresponse and resolution time frames; +… more
- Marriott (Washington, DC)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a… more
- Insight Global (Bethesda, MD)
- …researching and writing comprehensive white papers on best practices for an enterprise service desk supporting government operations. This role requires a deep ... [Remote] Department: Project Management Office (PMO) Reports To: Program Manager Job Summary: We are seeking a highly skilled...understanding of service desk technologies and processes, as well… more
- General Dynamics Information Technology (Columbia, MD)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Senior - TS/SCI required** Transform ... technology into opportunity as a **Help Desk Support Service Specialist - Senior** with...Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract +… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10 ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently seeking a skilled and experienced Wireless Cellphone Support Desk Manager to lead and oversee our wireless phone and iPad ... $98,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4584/wireless-support- desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington, DC_ **ID** _2024-4584_… more
