- TEKsystems (Catonsville, MD)
- Description: The Service Desk Technician has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... troubleshooting to triage and/or resolve issues. Experience: + 1-2 years of IT service desk / IT call center experience + 1-2 years of experience working with… more
- General Dynamics Information Technology (Germantown, MD)
- …DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We...Top Secret\DOE Q * Location: On Customer Site, This service desk is 24/7/365, shift work may… more
- General Dynamics Information Technology (Washington, DC)
- …are willing to work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class ... of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS Transform technology into opportunity as a Help ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting **Certifications:** Security+,... Desk Technician with GDIT. A career in… more
- Amentum (Hanover, MD)
- Amentum is seeking a **Help Desk Technician ** to support the DC3 Cyber Training Academy students and staff on the help desk team. We are a leader in ... Ultra** and course development, bring technical expertise, possess excellent customer service skills, and a deep understanding of eLearning. **Responsibilities:** +… more
- Koniag Government Services (Baltimore, MD)
- …Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... and all steps to resolve an issue are completely documented in the service tickets. **Work Experience, Knowledge, Skills & Abilities:** + To perform this job… more
- General Dynamics Information Technology (Annapolis, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service ,Information Technology (IT) ... **Certifications:** CompTIA - Security+ CE - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Installs, modifies, and repairs computer hardware and software both in person and using remote access… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support **Certifications:** ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician IV Transform technology into opportunity as a Help ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service ,Information Technology (IT) **Certifications:**...Desk Technician IV with GDIT. A career… more
- TEKsystems (Halethorpe, MD)
- …of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from Home ... Our client is looking to hire a Helpdesk Technician . The daily responsibilities include logging, tracking, and...user calls in a single point of contact help desk environment, and providing assistance to other members of… more
- Koniag Government Services (Baltimore, MD)
- …candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. + ... Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public...emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on… more
- HTC Global Services Inc (Bethesda, MD)
- …a variety of other perks. Job Description: We are seeking a temporary Help Desk Technician to offer technical support and assistance related to computer systems, ... over the phone and in person. Additionally, the help desk technician will respond to customer inquiries...monitors, docking stations, laptops, and printers as directed by service request tickets, ensuring accurate asset tracking. + Assist… more
- General Dynamics Information Technology (Bethesda, MD)
- …skillsExcellent customer service experience and patience + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite, professional, responsive ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Information Technology (IT) Support,Troubleshooting **Experience:** 10 + years of… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst, you will serve as primary technical resource...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Global Resource Solutions (Washington, DC)
- …motivated, detail orientated, and talented individual for the position of Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist ... position and certification requirements outlined in DoD Directives 8570.01-Mfor Information Assurance Technician Level 2 within 6 months of the date of hire.… more
- Insight Global (Washington, DC)
- Job Description An employer is looking for a Helpdesk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate will ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- SAIC (Fort Meade, MD)
- …Air Force and Combatant Commands Business Group of SAIC is seeking a Field Service Technician to support a transformational infrastructure program for DCSA. SAIC ... devices, and network interface devices. - In coordination with desk side support and service desk...**Qualifications** **Required Qualifications:** It is required that the Field Service Technician have the following qualifications: +… more
- Glory Global Solutions (Baltimore, MD)
- Field Service Technician - Baltimore, MD City/State Baltimore, MD Location United States/Field based Department Service - Field Service Apply Now ... the future of business transformation. ROLE PURPOSEAs a Field Service Technician , you are the face of...this position is not intended for IT or help desk professionals. REQUIRED SKILLS AND COMPETENCIES * A company… more
- SAIC (Rockville, MD)
- …work on the development of processes and documentation to improve the ability of the service desk to detect and resolve problems across HHS and partner sites. ... **Description** **SAIC is hiring a Deskside Support Technician to support HHS in Washington, DC.** **Job...Suite, Antivirus and Malware protection. + Document incident and service catalog work in ServiceNow tickets, thoroughly and clearly… more
- Epsilon, Inc (Lanham, MD)
- **Deskside Technician II** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... **Where you'll work:** You will be working onsite at the Internal Revenue Service 's Lanham, MD location. **Our Customer's Mission:** Epsilon is partnered with the… more