- Creative Financial Staffing (Rockville, MD)
- IT Helpdesk Technician - Tier 1 - On-site - Maryland This role is on-site, and only local candidates will be considered Expected Salary Range: $60,000 - $65,000+ ... (depends on experience) Why take an IT Helpdesk Technician role with this company? Hands-on role in a...in a K-12 or similar environment preferred Strong customer service skills and the ability to connect with end-users… more
- Passport Auto Group (Suitland-Silver Hill, MD)
- … Service Technicians in selecting parts needed for repairs in process. -Notify service desk and the customer that ordered parts have been received. -Ensure ... that before parts can be charged out, the technician presents a repair order. -Display seasonal parts and...customers and co-workers. -Provide the same high level of service to the other dealership departments, as is given… more
- Ankura (Washington, DC)
- …the appropriate cost, risk and service level trade-offs. Role Overview: The Service Desk Technician is responsible for ensuring consistent, world-class ... users. As the first point of contact into the support system, the Service Desk Technician will provide technical support along with answering calls, emails… more
- Koniag Government Services (Arlington, VA)
- …**Koniag Data Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support ... quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to...ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to ... of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall… more
- VHC Health (Arlington, VA)
- Service Technician Job Description Purpose & Scope: The Service Desk Technician is responsible for the daily support of VHC personal computers, ... year of experience in computer equipment installation and phone installation ( desk /patient, wireless, iPhone) is preferred. One year of computer, peripherals, and… more
- SAIC (Washington, DC)
- **Description** We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to ... career with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level… more
- General Dynamics Information Technology (Annapolis, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS - 2200 - 600 Transform technology into ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk ...opportunity as a Help Desk Technician III with GDIT. A career… more
- NuAxis Innovations (Washington, DC)
- **Junior Help Desk Technician ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are seeking a talented and motivated **Junior Help Desk Technician ** for a Part-Time position. **Job...expeditious manner to create, manage, track, and resolve user service requests.The candidate must also be able to create… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in ... Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays. +… more
- Koniag Government Services (Baltimore, MD)
- …Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... and all steps to resolve an issue are completely documented in the service tickets. **Work Experience, Knowledge, Skills & Abilities:** + To perform this job… more
- Indigo IT, LLC (Washington, DC)
- …+ Working knowledge of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity with supporting virtual desktop ... years of experience+) years' experience. + Experience in a service desk , call center, or other support...specialized applications + A+ Certification preferred + Dell Certified Technician Certification preferred + Must be able to obtain… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... of requests. + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs),… more
- General Dynamics Information Technology (Bethesda, MD)
- …patience + **Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite, professional, responsive ... Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career in enterprise IT… more
- Koniag Government Services (Baltimore, MD)
- …candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. + ... Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public...emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on… more
- TEKsystems (Halethorpe, MD)
- Description: Our client is looking to hire a Helpdesk Technician . The daily responsibilities include logging, tracking and resolving an average of 40 to 50 customer ... diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call… more
- VCA Animal Hospitals (Edgewater, MD)
- As the Client Service leader, you will supervise 6-10 front desk staff to ensure that our high level of customer service be delivered to our clients and ... be in charge of all activity at our front desk which can be very busy. We have 6...education allowance + Tuition support and sponsorships + Veterinary Technician license reimbursement + Free wellness subscriptions (Head Space)… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst, you will serve as primary technical resource...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Leidos (Washington, DC)
- …division customer. The person selected for this position will help to oversee the service Desk and Deskside support technician teams to ensure quality ... range of IT services, including software application support, enterprise infrastructure support, service desk , ITSM, deskside support, remote trial IT support,… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... professionals, apply today! **Responsibilities** **Job Responsibilities:** + Provides training and desk -side support to assist our government client in achieving a… more
