- Lockheed Martin (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering services to troubleshoot system failures or… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... Operation. You will be the lead expert for a Tier 1 support team who will serve...Troubleshooting, analyzing, resolving, tracking, escalating and accurately documenting various technical problems + Resolving incidents on first contact, when… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, DC ... of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 3** to join our team in Washington, ... but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network...Closes activities of tickets assigned. + Provide mentorship and technical guidance and training to junior Tier … more
- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to join our team ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- TekSynap (Silver Spring, MD)
- … problems. + Responds to telephone calls, email and personnel requests for technical support . **REQUIRED QUALIFICATIONS** + Minimum of 4 years of experience ... CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join...(OCIO), Services Delivery Division (SDD). The position will provide tier 2/3 on-site support for NOAA's CorpSrv… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today...Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, … more
- CACI International (Arlington, VA)
- Technical Support Specialist Job...with external agencies interfacing with IPPS-A as needed to support operations. + Escalate incidents to Tier ... world!" **What you'll get to do:** The CACI ISS Team is looking for a Technical Support Specialist to fill a shift position (flexible) in Arlington, VA. You… more
- TekSynap (Silver Spring, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Respond to requests for technical assistance via phone, email or via the web queue, including chat or ... policies and FAQs for users or as approved by HT's Technical Representative. + Provide 24x7 reporting/communication services for Global/High impact issues… more
- General Dynamics Information Technology (Washington, DC)
- …Experience** : Minimum three (3) years of security experience as a junior security specialist . + **Required Technical Skills** : Must be proficient in Microsoft ... to make a personal impact as a **PERSONNEL SECURITY TIER II SAP ADJUDICATOR.** Join a high optempo, mission...ADJUDICATOR.** Join a high optempo, mission critical team in support of a DoD joint service organization at the… more
- Koniag Government Services (Washington, DC)
- …Services company, is seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS** , and our Department ... the HUD and US Industries. The Journeyman Computer User Support Specialist is an integral component of...and HUD internal and external users. This position provides technical assistance to computer users. Answer questions or resolve… more
- General Dynamics Information Technology (Mclean, VA)
- …Yes **Job Description:** Transform technology into opportunity as a Team Lead/Customer Service Support Specialist with GDIT. A career in enterprise IT means ... GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today...Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD)… more
- Cinteot (Annapolis Junction, MD)
- …Description: RIS I has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... for hardware acquisitions + Prepares engineering plans and site installation Technical Design Packages + Develops hardware installation schedules + Prepares drawings… more
- American Bankers Association (Washington, DC)
- …of orders/transactions, and registrations. This role is responsible for monitoring the support tier -structure that ensures customers receive an escalated ... management for all activities of the Member and Customer Support area. The Specialist serves as the...and various other Microsoft Office software programs. **Key Responsibilities:** Support the tier structure to ensure priority… more
- Alaka'ina Foundation Family of Companies (Bethesda, MD)
- Research & Education Support Specialist Location MD - Bethesda Job Code 12518 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is looking for a Research & Education Support Specialist for our government customer located in Bethesda, Maryland. The… more
- NTT America Solutions, Inc. (Annapolis, MD)
- …systems. + Recommend improvements and or new products to reduce costs, simplify the operational support . + Creates and prepares end-user, tier 1 support , and ... system processes and workflows. + When needed can provide support to end users from tier 1...including configuration and administration + SAP and/or Oracle EBS support experience is a plus + Technical … more
- CACI International (Washington, DC)
- Onsite Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular ... CACI is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple...(DHCP) and Domain Name System (DNS). + Comfortable discussing technical information with users and other support … more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- General Dynamics Information Technology (Arlington, VA)
- …management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provide technical assistance to computer users. ... Responds to telephone calls, email and personnel requests for technical support . + Documents, tracks, and monitors...the problem to ensure a timely resolution. + Provides second- tier support to end users for either… more