- Sinclair Broadcast Group (Hunt Valley, MD)
- … Group is looking for a highly analytical & customer centric individual to work as a Tier 2 Digital Technical Support Specialist for AOS. The ideal ... background and a passion for delivering exceptional customer service. As a Tier 2 Digital Technical Support Specialist specializing in AOS (Advanced… more
- General Dynamics Information Technology (Fort Meade, MD)
- …special projects as assigned. + Provides network/equipment/specialized training and technical guidance. Qualifications Required Qualifications: + 3+ years of related ... with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of problems. +… more
- CACI International (Washington, DC)
- …Dynatrace or manually created upon receiving calls, emails, and other correspondence. + Conduct technical services and support at the Tier I level, including WAN ... Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information Technology Time...Analyst must be able to complete training their first 2 - 3 work weeks, Mon - Fri, 9:00… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Technical Support:** + Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. + Diagnose and resolve ... Support and Training:** + Provide guidance and training to Tier 1 and Tier 2 ...2 support staff. + Assist end-users with complex technical issues and provide advanced troubleshooting. * **Documentation and… more
- MindPoint Group (Washington, DC)
- Digital Forensics Incident Response Analyst - Clearance Required... 1 responsibilities/duties and how the duties feed into Tier 2 . The ability to take the ... Description MindPoint Group is seeking a forward-thinking and self-motivated Senior Digital Forensics and Incident Response Analyst. This exciting role requires an… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk. + Ability to provide technical ... Range Solutions requires the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's… more
- Leidos (Annapolis Junction, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. ... security VTC/PC systems, enterprise level VTC and collaboration systems, conference rooms, digital signage, and streaming. + Act as equipment custodian and performs… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and...analysis and planning Qualifications: + Bachelor's degree in a technical discipline from an accredited college or university is… more
- General Dynamics Information Technology (Washington, DC)
- …and may have supervisory responsibilities. + Serve as the point of escalation support for Tier 1 and Tier 2 technicians across all communication platforms ... Teleconferencing Systems,Video Conferencing,Video Engineering **Certifications:** TesiraFORTE - BIAMP, DMC-D: Digital Media Certified Designer - Crestron, Unified Communications Design… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …our team. HOW A TELECOMMUNICATIONS TECHNICIAN II WILL MAKE AN IMPACT * Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, ... removals of Voice and Video endpoints. * Serve as Tier 1 and Tier 2 ...Required Experience: 1+ years of related experience * Required Technical Skills: Voice and Video endpoints * Security Clearance… more
- General Dynamics Information Technology (Laurel, MD)
- …project implementation. + Assist in developing a new or innovative approach to a technical or engineering issue. + Provide Tier 3 support **S** **kills** **:** ... and Retirement. Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues, or conflicts. Communicates… more
- Digital Prospectors (Arlington, VA)
- …| **Phone:** ### **Position:** Research Computer Scientist ( Digital Design) **Location:** Arlington, VA (Hybrid - ... client is looking for a highly talented and motivated technical Research Computer Scientist to join their team. The...with peers within the group, publish results in top tier conferences, and contribute to and lead proposals efforts.… more
- General Dynamics Information Technology (Washington, DC)
- …and software issues. **WHAT YOU'LL NEED TO SUCCEED:** + **Required Experience** : 2 -6 years of helpdesk experience + **Required Technical Skills** : CompTIA ... **Skills:** Customer Service,Help Desk Support,Information Technology (IT) Support **Experience:** 2 + years of related experience **US Citizenship Required:** Yes… more
- BAE Systems (Sterling, VA)
- …(DOORSNG Requirements Management, TeamWork Cloud, Sharepoint, Project Web Access) + Support Tier 2 and 3 problem identification, diagnosis, and resolution of ... Manager to oversee and lead a team of highly technical support engineers in the delivery of Cloud, networking,...modeling environment. You will provide remote resolution support for TIER 1/ 2 /3 support of Unix/Windows workstations and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... performance. WHAT YOU'LL NEED TO SUCCEED: * Education: Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4)… more
- Synergy ECP (Annapolis, MD)
- …years: + Analog, SDI and HD SDI signal processing and conversion. + Digital video filtering and scalable video coding. + Compression and decompression techniques. + ... screen size and projection distances. + AES/EBU or AES3 digital audio interlace standards. + Cable termination (Fiber, copper,...and termination of connectors; wiring of equipment. + Two ( 2 ) years' experience in VidCAD or other CAD programs… more
- KBR (Washington, DC)
- …no further. Dive into the world of intelligence gathering and analysis with our top- tier intel unit. You'll work alongside some of the brightest minds in the ... as a single point of contact for the Government Contracting Officer's Technical Representative (COTR) and the Contracting Officer (CO). + Responsible for planning,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and interviews customers to gather information about problems * Will interface with our Tier 2 technical support team and our Availability Management team ... Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support, Technical Support **Certifications:** Comp TIA Security - CompTIA **Experience:**… more
- General Dynamics Information Technology (Washington, DC)
- …of IT experience or 3+ years IT experience in lieu of degree Required: + 2 + years of technical support experience in current desktop and laptop computers, ... (T1) **Job Family:** Help Desk **Skills:** Desktop Computers,Microsoft Office,Remote Support, Technical Support,Troubleshooting **Experience:** 3 + years of related experience… more
- National Park Service (Washington, DC)
- …relations; and supports park and program public affairs, media, and digital communications strategy and messaging. Oversees the collaboration of planning and ... Employment US Citizenship required. You must be able to obtain/maintain a tier 5 background investigation. The position sensitivity is Critical Sensitive. Selectees… more