- The George Washington University (Washington, DC)
- …The George Washington University (GW) community. We are focused on driving digital transformation and innovation to enable the academic and operational excellence of ... center environment, with hours that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by users. The position is… more
- Capgemini Government Solutions (Mclean, VA)
- …successful applicant will work closely with our government clients to deliver top- tier testing services that ensure compliance with Section 508 standards, ultimately ... the SDD Project Performance Report point of contact. Provide technical guidance to team members Required Qualifications: Bachelor's or...Section 508 testing of ICT. Demonstrable experience with WCAG 2 .0 A/AA, WCAG 2 .1 A/AA, and WCAG… more
- General Dynamics Information Technology (Fort Meade, MD)
- …special projects as assigned. + Provides network/equipment/specialized training and technical guidance. Qualifications Required Qualifications: + 3+ years of related ... with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of problems. +… more
- CACI International (Washington, DC)
- …Dynatrace or manually created upon receiving calls, emails, and other correspondence. + Conduct technical services and support at the Tier I level, including WAN ... Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information Technology Time...Analyst must be able to complete training their first 2 - 3 work weeks, Mon - Fri, 9:00… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Technical Support:** + Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. + Diagnose and resolve ... Support and Training:** + Provide guidance and training to Tier 1 and Tier 2 ...2 support staff. + Assist end-users with complex technical issues and provide advanced troubleshooting. * **Documentation and… more
- MindPoint Group (Washington, DC)
- Digital Forensics Incident Response Analyst - Clearance Required... 1 responsibilities/duties and how the duties feed into Tier 2 . The ability to take the ... Description MindPoint Group is seeking a forward-thinking and self-motivated Senior Digital Forensics and Incident Response Analyst. This exciting role requires an… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk. + Ability to provide technical ... Range Solutions requires the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's… more
- Leidos (Annapolis Junction, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. ... security VTC/PC systems, enterprise level VTC and collaboration systems, conference rooms, digital signage, and streaming. + Act as equipment custodian and performs… more
- Orion Consortium (Annapolis Junction, MD)
- …documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2 /3 Help Desk technicians and remote/deployed units. Requirements Mandatory ... Position Description Key Responsibilities: The Digital Services Endpoint Management Team requires an experienced Microsoft SCCM/Microsoft Configuration Manager (MCM)… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and...analysis and planning Qualifications: + Bachelor's degree in a technical discipline from an accredited college or university is… more
- General Dynamics Information Technology (Washington, DC)
- …and may have supervisory responsibilities. + Serve as the point of escalation support for Tier 1 and Tier 2 technicians across all communication platforms ... Teleconferencing Systems,Video Conferencing,Video Engineering **Certifications:** TesiraFORTE - BIAMP, DMC-D: Digital Media Certified Designer - Crestron, Unified Communications Design… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …our team. HOW A TELECOMMUNICATIONS TECHNICIAN II WILL MAKE AN IMPACT * Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, ... removals of Voice and Video endpoints. * Serve as Tier 1 and Tier 2 ...Required Experience: 1+ years of related experience * Required Technical Skills: Voice and Video endpoints * Security Clearance… more
- General Dynamics Information Technology (Mclean, VA)
- …5+ years of related + **Required Skills & Experience:** + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems ... None **Job Family:** Systems Administration **Skills:** Information Technology (IT) Support, Technical Support,VTC **Experience:** 3 + years of related experience… more
- General Dynamics Information Technology (Washington, DC)
- …and software issues. **WHAT YOU'LL NEED TO SUCCEED:** + **Required Experience** : 2 -6 years of helpdesk experience + **Required Technical Skills** : CompTIA ... **Skills:** Customer Service,Help Desk Support,Information Technology (IT) Support **Experience:** 2 + years of related experience **US Citizenship Required:** Yes… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... performance. WHAT YOU'LL NEED TO SUCCEED: * Education: Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4)… more
- BAE Systems (Sterling, VA)
- …(DOORSNG Requirements Management, TeamWork Cloud, Sharepoint, Project Web Access) + Support Tier 2 and 3 problem identification, diagnosis, and resolution of ... Manager to oversee and lead a team of highly technical support engineers in the delivery of Cloud, networking,...modeling environment. You will provide remote resolution support for TIER 1/ 2 /3 support of Unix/Windows workstations and… more
- Randstad US (Annapolis, MD)
- …occupations + reference1064513 job details job summary: This role will contribute to the Tier 2 CAS Network Operations Center. This position is responsible for ... failures of systems and networks and performing actions to resolve basic technical queries from customers and Business Units. Candidate will be required to… more
- General Dynamics Information Technology (Columbia, MD)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 and Tier 2 problem identification, diagnosis and ... with prescribed customer, industry and agency standards. + Responsible for the technical integrity of work performed and deliverables associated with the Network… more
- General Dynamics Information Technology (Columbia, MD)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 and Tier 2 problem identification, diagnosis and ... customer requirements and makes recommendations for changes to existing technical architecture. Complies with prescribed customer, industry and agency standards.… more
- Synergy ECP (Annapolis, MD)
- …years: + Analog, SDI and HD SDI signal processing and conversion. + Digital video filtering and scalable video coding. + Compression and decompression techniques. + ... screen size and projection distances. + AES/EBU or AES3 digital audio interlace standards. + Cable termination (Fiber, copper,...and termination of connectors; wiring of equipment. + Two ( 2 ) years' experience in VidCAD or other CAD programs… more
