- Baltimore City Community College (Baltimore, MD)
- …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …service desk Maximo queue. Troubleshoot with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support. + Document and communicate ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation...closing of tickets. + Assist in enhancing documentation for Tier 2 and Tier 3… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with USCP ... will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced...and in person Triage and escalate IT issues to Tier II, Tier III, and OIS management… more
- SAIC (Washington, DC)
- **Description** Position Description: This is an opening for a Network Support Specialist to support a Department of State (DoS) Bureau of Diplomatic Technology (DT) ... and enclave design/security engineering. This is a mid-level position within the Vanguard 2 . 2 .1 Program's Service Management Office (SMO), acting as an LAN/WAN… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and interviews customers to gather information about problems * Will interface with our Tier 2 technical support team and our Availability Management team to ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support,Technical Support **Certifications:** Comp TIA… more