- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- CoStar Realty Information, Inc. (Washington, DC)
- Tier 2 IT Support Specialist- Washington, DC Job Description **Overview** CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and ... in real estate. We are looking for an experienced IT Support Specialist to join our team....A track record of commitment to prior employers + 2 + years of experience in corporate IT … more
- TAD PGS, Inc. (Laurel, MD)
- … IT related work experience + Must have at least 4 years Enterprise Tier 2 IT Technical support experience + Must be able to obtain Secret level ... not; + You will assist teams with incident response support and be involved in the development and presentation...work hours; + Possess a Bachelor's degree in an IT -related field. + Have 4+ years' experience in a… more
- Amentum (Washington, DC)
- …professionally. You are dedicated to our customer's mission. **Responsibilities:** + Provide Tier 2 IT call center support to end users for complex ... Amentum is seeking a **Call Center IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team members who… more
- TAD PGS, Inc. (Laurel, MD)
- …as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support… more
- IntelliDyne (Washington, DC)
- IT Support Technician - Deskside Work...Position Salary: $65K Responsibilities: + Provide 2nd level escalation support to the Tier 1 Help Desk. ... Provide remote and on-site troubleshooting for hardware and software support . + Resolve Call Center Tech Support ...agreement requirements. Qualifications: + Have a Bachelor's degree in IT or closely related field. + Minimum 4 years'… more
- Red River (Arlington, VA)
- …**Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, ... interactions with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ... for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- COMSO, Inc (Annapolis Junction, MD)
- Tier 2 Field Support (TS/SCI w/ Polygraph) Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA+20701) Description About us: ... and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist - Tier 2 ** to join our team in Washington, DC. This position ... but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- MindPoint Group (Washington, DC)
- …and development **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, ... Incident Response ( Tier 2 ) - Clearance Required -...cybersecurity advisors to key government and commercial decision-makers and support security operations for some of the most security-conscious… more
- MindPoint Group (Washington, DC)
- …+ And more! **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and ... Incident Response Analyst ( Tier 2 ) - Weekend Nights (Fri-Sat...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …Documents, tracks, and monitors the problem to ensure a timely resolution + Provides second- tier support to end users for either PC, server, or mainframe ... Certifications: MCP | Desired Experience managing service requests for IT support in ServiceNow or a similar...Suite (Office 2010+ and Office 365) | Required | 2 **Position Details:** + Pay Rate / Range: $18-$20… more
- General Dynamics Information Technology (Fort Meade, MD)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- CACI International (Hanover, MD)
- …and using IT systems + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform account ... ServiceNow System Administrator ( Tier 1/ 2 ) Job Category: Information Technology...the enterprise. **More about the role** : + Provide support for implementation, troubleshooting and maintenance of IT… more
- ManTech (Washington, DC)
- …STIGs for enterprise endpoints. + Provide technical guidance and knowledge base articles / content to Tier 1 and Tier 2 teams + Meet or exceed customer ... manager of Tier 3 services will provide third level escalation support to Organize schedules, performance monitoring and issues resolution to perform the Desktop… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have ... clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging...TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT … more
- Insight Global (Washington, DC)
- …is looking for a Service Desk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate will be joining a team of ... employees. While onsite, they will also provide white glove support to 50 VIP level government employees. The successful...and Requirements Eligible for public trust Bachelors Degree with 2 + years of experience (minimum for LCAT) (Confirmed this… more
- ManTech (Washington, DC)
- …manager of Tier 3 services will provide third level escalation support to Organize schedules, performance monitoring and issues resolution to perform the Desktop ... a motivated, career and customer-oriented **Service Desk Manager - Tier 3** to join our team. This role will...Engineering Support service from 7:00AM to 6:00PM, which include troubleshooting… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR Help ... supporting applicable ticketing queues. + Working with customer to support their IT needs. + Assisting in...security clearance. + Minimum three (3) years of overall IT experience, and at least two ( 2 )… more