- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- General Dynamics Information Technology (Mclean, VA)
- …+ **Required Skills & Experience:** + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on ... Required:** None **Job Family:** Systems Administration **Skills:** Customer Service,Information Technology ( IT ) Support ,VTC **Experience:** 2 + years of… more
- General Dynamics Information Technology (Arlington, VA)
- …help. Install, modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such ... None **Job Family:** Help Desk **Skills:** Customer Service,Help Desk Operations, IT Service Desk, IT Troubleshooting,Technical Support ...centered Service Desk Specialist to provide timely and professional Tier II support to users. To be… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in support of our DEA ... $98,427.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier - 2 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4594_… more
- GovCIO (Washington, DC)
- …hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
- General Dynamics Information Technology (Fort Meade, MD)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- General Dynamics Information Technology (Bethesda, MD)
- …degree in a technical or related field. + Five (5) plus years of relevant Tier 2 support management experience in the federal/agency space. + Understanding ... will manage all activities related to the staffing and operation of an IT help desk. **HOW A TIER II HELP DESK MANAGER WILL MAKE AN IMPACT:** + Plan, prioritize,… more
- Amentum (Washington, DC)
- …are dedicated to our customer's mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for complex software ... Amentum is seeking a **Call Center IT Support Technician** to join our...Or a current COMPTIA A+ certification, and at least 2 years of experience providing desk side and/or service… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have ... clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging...TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT … more
- Lockheed Martin (Fort Meade, MD)
- …for system and software installations, sustainment, upgrades, and troubleshooting \- Provide Tier 3 support for system failures and degradation problem ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...operational system critical discrepancies that cannot be resolved by tier one and two personnel\. Integrate, test, and optimize… more
- Chenega Corporation (Arlington, VA)
- …services in Cybersecurity, Systems Engineering and Integration, IT Operations Support , Software Development, and Program Management. Job Title: Tier 1 Help ... on unclassified and classified office information systems + Provides support for implementation, troubleshooting, and maintenance of IT...business activity of the organization's end user(s). + Provides tier 1 support to end users for… more
- BAE Systems (Sterling, VA)
- …and/or physical and logical communications networks for the organization. + Provides Tier 2 and Tier 3 support to service requests and trouble tickets ... transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security… more
- System One (Arlington, VA)
- …self-service ticket submissions routed from Internal Arlington County employees. + Escalate issues to Tier 2 as needed, as well as set customer expectations for ... ALTA IT has a Long-Term Contract position open for...responsibilities include, but are not limited to: + Deliver Tier -1 Support for in office/remote employees +… more
- TriTech Enterprise Systems, Inc. (Rockville, MD)
- …requests. The team shall perform in-person, remote control, over-the-phone, and automated IT support to all NIH desktops, peripherals, and workstations. In ... a serial port (RS-232), TCP/IP, CAN bus, Ethernet/IP, USB ( 2 .0 and 3.0), OPC, and others. Specific Skills: These...end users. + Specialized experience related to scientific instrumentation support and/or IT customer support .… more
- Leidos (Odenton, MD)
- …that customers have confidence that their issues are being actively addressed. + Escalate to Tier 2 and Tier 3 System Administrators and Engineers when ... Technician responsible for deskside and remote end user customer support for a DOD customer in Fort Meade MD....Network+ CE, SSCP)** + A good understanding of Enterprise IT concepts and the basic principles of modern information… more
- Indigo IT, LLC (Baltimore, MD)
- …Indigo IT is seeking to add an IT Systems Technician to our growing field support...+ Provide Tier 1, Tier 2 , and Tier 3 technical support ... and fix network and client problems in Active Directory. + Support various IT rollouts, migrations, upgrades, etc. + Install/configure laptops, tablets and… more
- Cinteot (Annapolis Junction, MD)
- …Specialist 2 Description: The Hardware Technician ( IT Field Support Specialist 2 ) provides Tier 2 and 3 on-site and remote supports for computer ... including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support...Minimum education and experience level: High school/GED and two ( 2 ) to four (4) years of experience and Security+… more
- SAIC (Washington, DC)
- **Description** Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end user ... minimum of 7 years of experience providing desk side support , acting as IT Support ...+ Provides Tier 2 and Tier 3 deskside end user support including… more
- Steampunk (Mclean, VA)
- …in CIO Team Agile Sprints to accomplish quarterly goals + Management of junior level IT support Tier 1 employee(s) and Steampunk intern tasks + Provide ... work with the Chief Information Officer (CIO) Team to support and manage internal IT infrastructure and...you will be responsible for performing Tier II/ Tier III troubleshooting for the Steampunk Support … more
- Synergy ECP (Annapolis Junction, MD)
- … Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer workstations, ... IT Field Support Specialist Annapolis Junction,...experience. Equivalent education and experience: Associate's degree and two ( 2 ) years of experience. Highly skilled in installing, repairing… more