- The George Washington University (Washington, DC)
- I. JOB OVERVIEW Job Description Summary: GW Information Technology (GW IT ) provides empowering tools and caring support for all members of The George Washington ... industry best practice and university policy; Provides assistance with AV and IT operations within the technology support centers; Recommends opportunities for… more
- Acuity, Inc. (Washington, DC)
- …configured devices.Monitor application deployment status.Ensure support requests are handled per the Service Level Agreement via Tier 3 troubleshooting. ... Overview Working in a federal client space to support Microsoft Intune cloud-based endpoint management solution. Work...If you are passionate about using your skills in IT Modernization, Data Enablement, and Hyperautomation to make a… more
- GovCIO (Washington, DC)
- …thinking skills for diagnosing and resolving technical issues + Ability to escalate problems to Tier 3 support when necessary. + Experience in providing ... onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service...commensurate experience) + Proven experience in IT support roles, with a focus on Tier … more
- Huntington Ingalls Industries (Fort Meade, MD)
- …to meeting you. Job Description HII - Mission Technologies is currently seeking a Journeyman Tier 3 Network Administrator to work in Fort Meade, MD in support ... development, cybersecurity and the electromagnetic environment uniquely enables us to support sensitive missions for federal agency partners. Meet HII's Mission… more
- General Dynamics Information Technology (Fort Meade, MD)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... Administration **Skills:** Cisco Devices,DISA STIG,Network Systems,Routing and Switching **Experience:** 3 + years of related experience **US Citizenship Required:**… more
- KeenLogic (Washington, DC)
- …supporting Mobile operating systems, ie iOS, Android + 3 + years' experience in a Tier 2 support role + 2+ years' experience supporting and knowledge of the ... KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our...will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other… more
- Gama-1 Technologies (Silver Spring, MD)
- …and Changes (IMAC) for Tier II + Maintain VTC system + Provide IT support for remote customers using government-approved remote support tools + ... familiar with standard concepts, practices, and procedures within the IT Customer Support field. This position includes...needed during times of surge (this will include desktop Tier 2 activities or Tier 3… more
- NuAxis Innovations (Washington, DC)
- …Documents, tracks, and monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... ** Tier II Service Desk Specialist** Location **Washington, DC** \# of openings ** 3 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... return that commitment by empowering them with the autonomy, support , and tools they need to fulfill their true...email, phone call, and in person Triage and escalate IT issues to Tier II, Tier… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support , IT Tech Support ,Troubleshooting **Experience:** 3 + years of ... years of related + **Required Skills & Experience:** + Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ticketing… more
- ManTech (Washington, DC)
- …issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to Tier 2 ... career and customer-oriented **Senior** **Service Desk Specialist - Cleared Tier 2** to join our team in Washington, DC....DC. This position supports two different shifts (7:00am - 3 :30pm OR 9:30am - 6:00pm ET). **Responsibilities include but… more
- Leidos (Washington, DC)
- …Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** **Service Desk Analyst ( Tier 3 support )** to support a federal ... 8+ years of experience supporting a service desk or IT support team. 4 additional years of...Certification + Prior experience with NIH/HHS + Experience with Tier 3 Level Support hhsnih… more
- MindPoint Group (Washington, DC)
- …code IRA2 to ### to apply! **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event ... Incident Response Analyst ( Tier 2) - Clearance Required **Department:** SOC **Location:**...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- Insight Global (Windsor Mill, MD)
- …Skills and Requirements - Bachelors degree and 3 years of experience providing Tier 1 IT support - 2 years of experience working with laptops running on ... month. The On-Site Helpdesk Analyst is responsible for providing Tier 1 support to customer service agents...suite - 1 year of experience using Service Now IT Service Management for logging tickets and requests -… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …development, cybersecurity and the electromagnetic environment uniquely enables us to support sensitive missions for federal agency partners. Meet HII's Mission ... HII - Mission Technologies is currently seeking a Journeyman Tier 2 Systems Administrator to work out of Columbus,...of Columbus, OH or in Fort Meade, MD in support of a multi-national developed capability that connects respective… more
- Huntington Ingalls Industries (Washington, DC)
- …Agency (DISA)/Security Technical Information Guide (STIG) requirements for RMF compliancy * Provide Tier II and III-level support for the SMMP-MC system to ... We Are: HII-Mission Technologies Division, is seeking a motivated IT MAXIMO Engineer to join our team of exceptionally...Program - Marine Corps (SMMP-MC) system supporting HQMC, MCICOM (G- 3 /5). This is a part time position to provide… more
- Synergy ECP (Annapolis Junction, MD)
- … Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer workstations, ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD) Description SynergyECP has an opening for an IT… more
- System One (Washington, DC)
- …preferably in Broadcast industry + 4+ years of progressively expert role in IT support services, software and troubleshoot or related end-user fields **To ... IT Help Desk Support **Employment Type:** Full...of current protocols, opera ng systems and standards. + Tier 1 support of Broadcast applications such as… more
- ManTech (Mclean, VA)
- …and demands. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Providing basic user training in ... **ManTech** is seeking a motivated, career and customer-oriented **Enterprise IT Support Officer (EITSO) to serve on...3 :00PM Mon-Fri with no arrival before 7:00AM. Generally, support is required by team coverage until 6:00PM. Opportunities… more
- ManTech (Mclean, VA)
- …and demands. + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support . + Providing basic user training in ... your Future** Currently, **ManTech** is seeking a motivated, career and customer-oriented **Enterprise IT Support Officers (EITSO)** to serve on a team of IT … more
