- Stratus Solutions (Washington, DC)
- …environments. * Troubleshoot, diagnose, and resolve desktop, laptop, and tablet computer software and hardware failures. * Provide information, guidance, and ... instruction on the use of desktop, laptop, and tablet computer hardware and software products. * Provide desktop, laptop, and tablet computer technical support… more
- CACI International (Washington, DC)
- …10% Type of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II ), who will be responsible for ensuring an outstanding level ... VIP Support Specialist Tier 2 Job Category: Engineering and...of customer service by providing direct Tier II Customer Service Center support to the… more
- General Dynamics Information Technology (Bethesda, MD)
- …**Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and ... people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and...YOU'LL NEED TO SUCCEED:** + **Education:** Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or… more
- Stratus Solutions (Washington, DC)
- …requesting assistance by email, phone call, and in-person. Triage and escalate IT issues to Tier II , Tier III, and OIS management appropriately. What we are ... things you may do on any given day): Provide Tier I support for requests for service through email,...Exchange/Outlook support. * Must have experience in troubleshooting basic computer (desktop, laptop, tablet) issues and triaging as needed… more
- Stratus Solutions (Washington, DC)
- …requesting assistance by email, phone call, and in person Triage and escalate IT issues to Tier II , Tier III, and OIS management appropriately What we are ... things you may do on any given day): Provide Tier I support for requests for service through email,...Exchange/Outlook support. * Must have experience in troubleshooting basic computer (desktop, laptop, tablet) issues and triaging as needed… more
- NuAxis Innovations (Washington, DC)
- **Help Desk Specialist II ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... are currently seeking a talented and motivated **Help Desk Specialist II ** for a Full-Time position. **Job...Must contribute to deliverables and performance metrics where applicable.uThe Tier II support is involved in resolving… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service in ... software application for inclusion in the knowledgebase. + Install/modify computer workstations' hardware and software, including connecting hardware to...years' experience working as in the capacity of Helpdesk Tier II or Tier III;… more
- General Dynamics Information Technology (Columbia, MD)
- …in real time NOSC environment and initiate fix actions or problem escalation to Tier II / Tier III admins. + Provide support for implementation, ... Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Senior - TS/SCI required** Transform technology into...as many incidents during the first contact, or at Tier I/ II . Efficiently escalates incidents to … more
- General Dynamics Information Technology (Arlington, VA)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support,Help Desk Support,Remedy Help Desk **Certifications:** CompTIA - ... Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means connecting and enhancing… more
- Link Solutions Inc (Frederick, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking an Information Assurance Specialist to join our team in support of the US Army's Medical Material ... US Citizen + Non-remote (relocation incentive available) The Information Assurance Specialist will plan, coordinate, integrate, implement, manage, and maintain IA… more
- Alaka'ina Foundation Family of Companies (Bethesda, MD)
- …AND CLEARANCE: + Must be a US citizen + Must be able to pass a Tier II background check. The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing ... Blind Rehabilitation/Low Vision Specialist Location MD - Bethesda Job Code 11996...to properly review and document patient cases. + Basic computer skills and be able to work with internal… more
- Baltimore City Community College (Baltimore, MD)
- …reports weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure computers. + Assist Audio/Visual ... and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for… more
- ManTech (Washington, DC)
- …Currently, **ManTech** is seeking a motivated, career and customer-oriented **Help Desk Support Specialist ** to join our team in the DMV area. We have opportunities ... resolution of complex issues with remote staff and internal Tier 3 Technicians. **Basic Qualifications:** + 2 Years of...of relevant job experience. + DoD 8570.01-m- IAT Level II Certification must be obtained within 6 months of… more
- Koniag Government Services (Arlington, VA)
- …such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and problem ... Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and our… more
- ProSphere Tek (Washington, DC)
- …Service Desk functions to include evaluating, processing/resolving, and tracking of all Tier levels I/ II /III Trouble Tickets. + Reviews Trouble Ticket to ... logs and equipment databases. **Minimum Requirements** + Bachelor's Degree, Computer Science, Electronics Engineering or other engineering or technical discipline… more
- General Dynamics Information Technology (Washington, DC)
- …DMC-D: Digital Media Certified Designer - Crestron, Unified Communications Design Specialist - Cisco Systems, Crestron Certified Programmer - Crestron, Extron ... + Serve as the point of escalation support for Tier 1 and Tier 2 technicians across...programming certifications + Must have excellent problem-solving. + IAT II 8570 certification (Security+ CE) + Security Clearance Level… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support,Technical Support **Certifications:** Comp ... At GDIT, people are our differentiator. As a System Specialist Sr. you will help ensure today is safe...tomorrow is smarter. Our work depends on Field Technician II joining our team. Field Technician * Provides technical… more
- fusionSpan (Rockville, MD)
- …to stay updated with evolving technologies and processes. Key Responsibilities: + Provide Tier I- II support by answering inbound calls and emails from members ... Member Services Specialists to join our dynamic team. As a Member Services Specialist at fusionSpan, you will play a pivotal role in providing industry-leading… more