• Tier II Service Desk

    TriTech Enterprise Systems, Inc. (Rockville, MD)
    …Configuration Baseline (USGCB) Experience and Skills: + Experience working on a first/second- tier service desk supporting scientific instrumentations and ... Ubuntu, Mint, etc.). In addition, this candidate will be answering service desk calls. This instrumentation ranges from next generation sequencers, liquid… more
    TriTech Enterprise Systems, Inc. (11/28/24)
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  • Systems Administrator- Journeyman (Hybrid Remote)

    GovCIO (Hanover, MD)
    **Overview** We are currently hiring for a Journeyman Tier II Application Service Desk to support a Network Operations Center for the National Background ... Secret Required Skills and Experience + 6 years exp with System Administration or Service Desk + Cloud services experience (preferably AWS) + 8570 certification… more
    GovCIO (12/19/24)
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  • Tier II Help Desk Manager

    General Dynamics Information Technology (Bethesda, MD)
    …Incident Management,SLA Management **Experience:** 5 + years of related experience **Job Description:** ** TIER II HELP DESK MANAGER** Seize your opportunity ... to make a personal impact as a Tier II Help Desk Manager...problems, recommend solutions, and to identify areas where help desk service can be improved. + Ensure… more
    General Dynamics Information Technology (12/19/24)
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  • Tier 1 Help Desk Analyst

    Chenega Corporation (Arlington, VA)
    Tier 1 Help Desk Analyst Arlington, VA .... service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
    Chenega Corporation (11/15/24)
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  • Help Desk Tier I - TS/SCI…

    General Dynamics Information Technology (Bethesda, MD)
    …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A ... call resolution, or at Tier 1 + Efficiently escalates detailed incidents to Tier II or higher as required + Analyzes customer needs to determine functional… more
    General Dynamics Information Technology (11/19/24)
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  • Tier II Helpdesk Lead Central Area…

    Competitive Range Solutions, LLC (Arlington, VA)
    …- II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for advanced ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...Facility Helpdesk, ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations… more
    Competitive Range Solutions, LLC (10/04/24)
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  • Systems Administrator - Tier II

    General Dynamics Information Technology (Fort Meade, MD)
    …for deployment of new services. + Maintains system documentation. + Provides desk side support to users and evaluates vendor products. + Makes recommendations ... + Must meet DoD 8570 requirements and be eligible for IAT level II (Security+ or equivalent) access. + Applicable industry certifications for Microsoft or Linux… more
    General Dynamics Information Technology (11/26/24)
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  • Helpdesk Technician - Tier II

    General Dynamics Information Technology (Elkridge, MD)
    …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support,Systems Support ... IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library)....and verbal communication skills along with a strong customer service focus and ability to work well as part… more
    General Dynamics Information Technology (12/17/24)
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  • Service Desk Specialist (Shift M-F…

    General Dynamics Information Technology (Arlington, VA)
    …are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to ... Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical...modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing… more
    General Dynamics Information Technology (12/22/24)
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  • F-35 Help Desk Specialist | Secret…

    General Dynamics Information Technology (Arlington, VA)
    …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ... Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations. + **Certification Requirements** : Security+ CE… more
    General Dynamics Information Technology (11/27/24)
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  • Help Desk Support Specialist

    Leidos (Washington, DC)
    …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... of Leidos has a career opportunity for a **Help Desk Support Specialist** to be part of a dynamic...both on-site and off-site personnel. **Primary Responsibilities:** + Provide Tier I/ II contact and incident resolution to… more
    Leidos (12/04/24)
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  • Linux Help Desk Administrator

    BAE Systems (Annapolis Junction, MD)
    **Job Description** **Linux System Administrator I/ II (Desktop)** Roles & Responsibilities: Tier I/ II professionals in this category support foundational ... security policies. + Utilize LDAP for more advanced directory service operations. + Engage actively with network team, storage...Years of Experience: + 1-5 years experience in help desk , account management and desktop system administration or a… more
    BAE Systems (11/14/24)
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  • Helpdesk Technician - Tier III - TS/SCI w.…

    General Dynamics Information Technology (Elkridge, MD)
    …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support,Systems Support ... **Certifications:** CompTIA Security + certified (DoD 8570 IAT Level II ) - CompTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes… more
    General Dynamics Information Technology (12/17/24)
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  • Systems Administrator II | ACAS

    Epsilon, Inc (Arlington, VA)
    …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Systems Administrator II | ACAS** **Who is Epsilon:** Epsilon is...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
    Epsilon, Inc (12/07/24)
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  • Systems Administrator II | Enterprise…

    Epsilon, Inc (Arlington, VA)
    …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Systems Administrator II | Enterprise Security Systems (ESS)** **Who is...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
    Epsilon, Inc (12/07/24)
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  • Systems Administrator II | Exchange

    Epsilon, Inc (Arlington, VA)
    …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Systems Administrator II | Exchange** **Who is Epsilon:** Epsilon is...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
    Epsilon, Inc (12/07/24)
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  • Technician (Field Service Representative)

    NANA Regional Corporation (Arlington, VA)
    …in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk support; respond to ... Suvi is looking for a Technician (Field Service Representative) to support our government client in...as Bomgar. + Enters and resolves incidents assigned to Tier II in the ticketing system. +… more
    NANA Regional Corporation (10/14/24)
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  • System Administrator

    Synergy ECP (Columbia, MD)
    …the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier II (Escalation) problem identification, diagnosis ... IT systems + Provide Tier I (Help Desk ) and Tier II (Escalation)...year experience configuring, troubleshooting, monitoring, and administering a messaging service (such as Java Messaging Service , TIBCO,… more
    Synergy ECP (10/30/24)
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  • System Administrator 2

    Synergy ECP (Columbia, MD)
    …the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier II (Escalation) problem identification, diagnosis ... IT systems + Provide Tier I (Help Desk ) and Tier II (Escalation)...years' experience configuring, troubleshooting, monitoring, and administering a messaging service (such as Java Messaging Service , TIBCO,… more
    Synergy ECP (10/30/24)
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  • System Administrator 3 - TS/SCI with Poly

    Amentum (Annapolis Junction, MD)
    …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem ... support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution of… more
    Amentum (12/18/24)
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