- City of New York (New York, NY)
- …more than $4 billion of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and action, the ... selected candidate will work with the Call Center team of Supervisors to develop...regulations and team developments. In the temporary absence of supervisor , may assume the duties of that position. Note:… more
- 32BJ Benefit Funds (New York, NY)
- …After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a ... Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund.… more
- Rockefeller University (New York, NY)
- …Assessment and Accreditation of Laboratory Animal Care International (AAALAC). Overview The Supervisor of the Comparative Bioscience Center will oversee the work ... Organization Overview The Comparative Bioscience Center provides a comprehensive program of animal care...through Friday, with potential assignments on weekends, holidays, and on- call duty as needed. Job tasks may be subject… more
- Rockefeller University (New York, NY)
- …Assessment and Accreditation of Laboratory Animal Care International (AAALAC). Overview The Supervisor of the Comparative Bioscience Center will oversee the work ... Organization Overview The Comparative Bioscience Center provides a comprehensive program of animal care...through Friday, with potential assignments on weekends, holidays, and on- call duty as needed. Job tasks may be subject… more
- Mount Sinai Health System (New York, NY)
- …front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and ... an understanding of when to escalate calls to a supervisor . + Answers the telephone promptly and in a...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Practice Supervisor is primarily responsible for managing the day-to-day front-end operations of an ambulatory practice. Practice ... Supervisor is responsible for implementing and maintaining MSHS policies...day to day activities including clinic and physician scheduling, call volumes and surge treads, along with strict adherences… more
- Animal Care Centers of NYC (New York, NY)
- …in an animal shelter, veterinary, or animal welfare operations preferred. + Contact center or call center supervision with quality assurance responsibilities ... Admissions Supervisor Schedule The working schedule for this position...maintain team morale in emotionally demanding work. + Monitor call quality and client interactions through live observation and… more
- Educational Alliance, Inc. (New York, NY)
- …+ Comply with CRW's policies and procedures. + Maintain and participate in on- call Nursing Supervisor schedule. + Preparing the medical case conference meeting ... Center for Recovery and Wellness is part of...of building community. We are looking for a Nursing Supervisor to perform nursing duties, medication administration oversight, and… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **_Field Supervisor -Mount Sinai West_** Supervises the activities of Security Officers in the performance of their duties. Functions as ... Supervisor in charge in the absence of the Lieutenant...assigned personnel in accordance with current departmental and hospital Center operating procedures + Appraises the Security Officer's daily… more
- City of New York (New York, NY)
- …Assistance Service (CAS)/Home Visit Needed (HVN) Homebound (HB) Benefits Access Center 90 operates the Human Resources Administration's (HRA) Benefit and ... condition when applying for or receiving assistance. The CAS/HVN/HB Center 90 works to help with clients who requested...direction of the Associate Benefit Opportunity Specialist II, the supervisor is responsible for supervising a team of BOS… more
- City of New York (New York, NY)
- …advertisements on the streets and in the subways, to the responsiveness of our call center operators, we bring every program, every resource, every employee's ... Yorkers in need with vital services and programs through call centers and other information. Under the supervision of...and other information. Under the supervision of the Floor Supervisor of Infoline in the Office of Constituents Services,… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... **Job Description** In the Access Center Lead Agent role within the FPA Access...new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity,… more
- Fresenius Medical Center (Toms River, NJ)
- …federal regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with ... makes adjustments and modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as may be indicated. .… more
- New Jersey Resources (Wall, NJ)
- …Customer Service Representatives to provide excellent customer service in a fast-paced call center environment. Major Responsibilities: + Answer in-bound calls ... of recent customer service experience, preferably in a fast-paced call center environment. + Ability to complete...of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives… more
- City of New York (New York, NY)
- …advertisements on the streets and in the subways, to the responsiveness of our call center operators, we bring every program, every resource, every employee's ... (OCS) connects New Yorkers in need with vital services and programs through call centers and other information. Under the direction of the Constituent Communications… more
- 32BJ Benefit Funds (New York, NY)
- …to effectively manage multiple priorities and adapt to change within a fast-paced call center environment. + Conduct preliminary assessment of legal matters, ... I Department: Legal Services Fund, Intake Reports To: Intake Supervisor FLSA Status: Local 1101 - Non-Exempt Salary Range:...degree required. + Previous experience in customer service or call centers is preferred. + Ability to analyze customer… more
- CBRE (New York, NY)
- …(Computer Maintenance Management System), customer service database, email, Live Chat, and Call Center operations. + Provides informal assistance such as ... and EXPERIENCE** High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.… more
- City of New York (New York, NY)
- …of computer and application related issues. - Perform in a high-volume IT Help Desk call center , with a high degree of professionalism. - Escalate issues as ... - Follow the client support guidelines as outlined by supervisor . - Maintain support documentation as needed. - Move...troubleshoot computer hardware and software. - Accurately maintains Unit's call center tracking system ensuring that calls… more
- Conduent (New Brunswick, NJ)
- …consumers about NJFC and the benefits of managed care within an office and call center setting, at Community Based Organizations, community events and home ... ways of thinking? **Position Purpose:** Reports to the Outreach Supervisor and serves as a key liaison between the...+ Respond to telephone inquiries and complaints in a call center environment using standard scripts and… more
- City of New York (New York, NY)
- …to self-sufficiency as quickly as possible. Under general supervision of the CPRU Supervisor and with wide latitude for independent action and decision, the CPRU ... is completed in a timely manner. Consult with immediate supervisor to determine workload issues and appropriateness of actions...of changes in the FHEMs system. - Notify Job Center staff of required action to be completed to… more