- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures ... IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our ... system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for...Prior experience with Dell Technologies * Strong understanding of IT Service Management (ITSM) * Experience with… more
- City of New York (New York, NY)
- …Director of Service Delivery with leadership experience in application support, service desk and project management essentials. Reporting directly to the ... Only candidates who are permanent in the Computer Systems Manager title or those who are reachable on the...service excellence. - Maintaining processes for inventory management, IT equipment utilization, and receipt of IT … more
- CUNY (New York, NY)
- …maintains the University's network, the enterprise Data Center, and the CUNY Service Desk . Additionally, manages the processes that safeguard the University's ... Director of ITSM & ServiceNow ( IT Computer Systems Manager 6) -...or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web… more
- CUNY (New York, NY)
- …technical consultative and/or administrative work. Under administrative direction of a university IT manager , with broad latitude of independent action or ... and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the… more
- Compass Group, North America (New York, NY)
- …the opportunity to combine your passion for delivering a high level of service , with excellent people skills, and an enthusiasm for getting issues resolved quickly ... will be providing support to employees who work in a flexible (shared) desk environment an support move coordination. This role will ensure employees have a… more
- CUNY (New York, NY)
- …on cloud or hybrid cloud applications. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, all ... University's network and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes...and change management activities of one or more major IT service (s) and/or information technologies and evaluating,… more
- CUNY (New York, NY)
- …datacenters, networks and cloud deployments. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, ... and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes that safeguard the University's… more
- GovCIO (New York, NY)
- **Overview** GovCIO is currently hiring for an IT Customer Support Professional with an active Secret clearance to provide outstanding support to users, as well as ... deliver desk -side support, regularly scheduled backups, network storage allocation, and...for relocations and moves. + Create, update, and track service call requests, and stage and take down end-user… more
- Santander US (New York, NY)
- Senior Application Developer - CIB IT (Java, C++) Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in the ... Software Engineer serves as a senior level developer and/or project manager for multiple application initiatives. Analyzes, designs, develops and maintains software… more
- CUNY (New York, NY)
- Computer System Manager Level 4 - Director of Application Development **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information Technology ... a unit or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web site at… more
- Compass Group, North America (New York, NY)
- …just a job: it's a meaningful career. **Job Summary** The Assistant General Manager (AGM) plays a vital leadership role in ensuring operational excellence across ... pantry services, budgeting, and staff engagement. This role supports the General Manager in driving guest and client satisfaction, team efficiency, and financial… more
- The Hartford (New York, NY)
- Account Manager - OA09HN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here ... 3 days a week (Tuesday through Thursday). The Account Manager will serve as a critical partner to the...Wholesale Commercial Inland Marine organization. The individual focuses on service experience & book of business management with primary… more
- New York Times (New York, NY)
- …paying for. About the Role: We are looking for a Third-Party Risk Sourcing Manager to join our Strategic Sourcing team, reporting directly to the Executive Director, ... to closure. + Manage Third-Party Risk Management (TPRM) inventory and assessment Service level agreements. You will support incident response and vendor issue… more
- Hilton (New York, NY)
- …Operations Manager , you would be responsible for overseeing guest service operations to ensure profitability, control costs and quality standards resulting in ... while maintaining Hilton's Brand Standards of guest satisfaction by assigning/instructing Guest Service , Front Office, Reservations and Front Desk Agents in the… more
- New York State Civil Service (New York, NY)
- …Agency Court Administration, Office of Title Network Systems Series Occupational Category IT Engineering, Sciences Salary Grade 28 Bargaining Unit None listed Salary ... Yorkers.DCM leads statewide efforts in audiovisual (AV) and information technology ( IT ) integration, including structured wiring, audio and acoustic design, evidence… more
- BlackRock (New York, NY)
- **About this role** ** Service Desk Manager - Job Description** **About This Role** BlackRock is a global leader in investment management, risk management, ... funds, and other pooled investment vehicles. **Position Overview** The ** Service Desk Manager ** will lead...periods of time to highlight trends and forecasts. + ** Service management proficiency** : 8-10+ years in IT… more
- Sage Hospitality Group (Asbury Park, NJ)
- …timely and efficient service . + Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank ... is excited to welcome an experienced Assistant Front Office Manager to our dynamic hospitality team. The Asbury Ocean...that will help them provide our guests with quality service . Make sure all Front Desk Associates… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... of staff, promotes digital inclusion, and contributes to an IT environment that is equitable, secure, and aligned with...are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via… more
- City of New York (New York, NY)
- …process re-engineering, change management, program management, security administration, service desk , computer operations, telecommunications, and document ... of New York employees serving in a permanent Civil Service title of either Computer Systems Manager ...Collaboration: Collaborate with Application Development, Windows systems and accounts, Service Desk , bureau liaisons and stakeholders. -… more