- ARAMARK (Waltham, MA)
- **Job Description** The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments ... and business needs. **Job Responsibilities** ? Function comfortably in a fast-paced, performance-based call center environment where every call is recorded… more
- Beth Israel Lahey Health (Boston, MA)
- …a job, you're making a difference in people's lives.** Training for this 20 hour/week call center position typically lasts 8-12 weeks and is onsite at 20 ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Fallon Health (Worcester, MA)
- **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..** The REMOTE ... as an Fallon brand and membership ambassador. As a representative of Fallon Health, you will be an advocate...professional work experience preferably in a customer facing inbound call - center setting. + The ability to multitask… more
- LogixHealth (Bedford, MA)
- …to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may ... 401(k), PTO, paid holidays, life and disability insurance, on-site fitness center and company-wide social events. About LogixHealth: At LogixHealth we provide… more
- Ethos Veterinary Health (Woburn, MA)
- … Call Center Representatives for our Woburn, MA location. Summary: The Call Center Representative is tasked with delivering superior care for our ... to work a rotating shift (Preferably Evenings) within a 24/7-365 a year service center Skills and Experience: + A team player with proven experience to deliver an… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative , Dispatch or Camera Monitoring this is a ... USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center ** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:**...a career in the security industry. The Security Command Center Operator should have a minimum of 1(+) years… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- Cardinal Health (Boston, MA)
- …experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience with medical insurance/billing ... environment with access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing information to… more
- Fiserv (Boston, MA)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Outside Sales Rep - Albuquerque, NM **What does a successful Sales Rep do at Fiserv?** ... money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address....be conducted in person or through a secure video call . We won't ask you for sensitive information nor… more
- Atrius Health (Watertown, MA)
- …care system in the country. **SUMMARY** *This position is looking for skilled call center candidates for our Eastern Massachusetts locations throughout the ... call center department ranging from Beverly all...**Practice Support Staff* **Organization:** **Internal Medicine* **Title:** *Patient Service Representative I - Remote All Locations. Must be in… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Evolent (Boston, MA)
- …At least 1-2 years in a customer service role, in a healthcare setting is required. + Call Center Experience: At least 1 year in a call center ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- TEKsystems (Boston, MA)
- …5. Good tenure 6. Near perfect Attendance needed Top Skills Details + Inbound call center experience + Healthcare experience + Insurance experience + Customer ... job of the CSR is to determine who's on call at a client, pull up the contact info...the contact info in the database and triage the call to the appropriate contact. KPI's: 85% of calls… more
- CenterWell (Boston, MA)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** Answers, screens and processes a high volume ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** + Answers, screens and processes a high ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** + Call Center and/or telephone customer service experience + Strong typing… more
- Children's Hospital Boston (Boston, MA)
- …and staff schedules + Scheduling patients and supporting the patient encounter + Answer and screen call center phone line. + Check In / Check Out: + Greeting and ... 78822BRJob Posting Title:Patient Experience Representative II - EndocrinologyDepartment:Pediatrics-Endocrinology AutoReqId:78822BRStatus:Full-TimeStandard Hours per Week:40… more
- Highmark Health (Boston, MA)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Beth Israel Lahey Health (Burlington, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Sunrun (Boston, MA)
- …Sales experience is preferred + A minimum of six months of experience in a call center environment required + Excellent verbal and written communication skills + ... Provides an excellent experience for in-process customers by adhering to company call quality standards + Effectively overcomes and handles objections from solar… more