- Fallon Health (Worcester, MA)
- **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..** The REMOTE ... as an Fallon brand and membership ambassador. As a representative of Fallon Health, you will be an advocate...professional work experience preferably in a customer facing inbound call - center setting. + The ability to multitask… more
- Beth Israel Lahey Health (Needham, MA)
- …electronic information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Patient Services Job Type Full-time ... Call Center Manager, the Medical Call Center Representative will provide...of their referrals and medication refill request whenever possible. Representative Duties: Provide excellent customer service +… more
- US Bank (Boston, MA)
- …grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ... financial goals-no matter what they need. From transaction processing to customer service , to driving innovation and launching new products, we're building a range… more
- The Hertz Corporation (Boston, MA)
- … Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution customer … more
- CVS Health (Boston, MA)
- …to produce quality letters and spreadsheets in response to inquiries received. + As a call center inbound representative you will be responsible for taking ... candidates. Fluency in English and Spanish is required.** **Position Summary** Customer Service Representative is the face of Aetna and impacts members'… more
- Atrius Health (Boston, MA)
- …meaning behind*Caring. Connecting. Growing together.* *SUMMARY* *This position is looking for skilled call center candidates at our site in Post Office Square, ... site for on-site training as needed. This is a great opportunity to grow within the call center field to make a positive difference for our patients within a… more
- Cardinal Health (Boston, MA)
- …populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High ... to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients… more
- Sharecare (Boston, MA)
- …everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, ... inputs data, and provides a high level of customer service , always extending courtesy and professionalism. The CSR handles...drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality… more
- CVS Health (Boston, MA)
- …do it all with heart, each and every day. **Position Summary** This **Customer Service Representative ** will perform inbound and outbound calls to members that ... one monitor. **Required Qualifications** + 1+ year of customer service experience, with proven customer service skills....if bilingual. + 1+ year of experience in a call center setting, specifically related to inbound/outbound… more
- Beth Israel Lahey Health (Boston, MA)
- …in a polite and courteous manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections. When needed, ... Job Summary: Assures a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of tray delivery and pick… more
- Cardinal Health (Boston, MA)
- …liaison in problem-solving, research and problem/dispute resolution. **_Job Summary:_** As a Service Center our mission is to deliver exceptional experiences for ... issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer...Line to resolve our customers' concerns, aiming at a first- call resolution. + Must meet performance and service… more
- Canon USA & Affiliates (Boston, MA)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... **CUSTOMER SERVICE ** + Insures total customer satisfaction through understanding of...client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary +… more
- Canon Business Process Services (Boston, MA)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... CUSTOMER SERVICE + Insures total customer satisfaction through understanding of...client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary +… more
- Humana (Boston, MA)
- …and outbound calls from internal and external selling agents in a fast-paced call center . Assist agents with all pre-enrollment inquiries including compliance ... our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The… more
- Option Care Health (Boston, MA)
- …coordinator) to appropriately promote Option Care Health and provide industry leading customer service + Maintain a call average as outlined in the sales ... talent in healthcare. **Job Description Summary:** The Specialty Sales Representative will travel within their territory developing provider relationships and… more
- Beth Israel Lahey Health (Lexington, MA)
- …for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned ... and verification of demographic and fiscal information according to medical center policies and procedures and utilizing hospital computer systems. Confirms prior… more
- Beth Israel Lahey Health (Winchester, MA)
- …for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned ... and verification of demographic and fiscal information according to medical center policies and procedures and utilizing hospital computer systems. Confirms prior… more
- Beth Israel Lahey Health (Burlington, MA)
- …Handles patient questions and requests accurately and efficiently, ideally with first call resolution, or by making appropriate referrals to other departments, based ... Requirements:** 22. Maintain strict adherence to the Lahey Hospital and Medical Center (LHMC) Confidentiality policy. 23. Incorporate LHMC Standards of Behavior and… more
- Securitas Security Services USA, Inc. (Waltham, MA)
- …SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative , Dispatch or Camera Monitoring this is a ... Security Services USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center ** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:** Our… more