- State of Massachusetts (Boston, MA)
- …**Department of Workforce Development* **Title:** * Manager of Customer Engagement and Experience * **Location:** *Massachusetts-Boston-100 ... Manager of Customer Engagement ,...1. Otherduties asassigned Knowledge, Skills, and Abilities Public Sector Customer Service: Experience providing direct customer … more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve the ... intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to...client management experience + 3-5 years of Customer Success/ Engagement experience at SaaS… more
- Dodge Construction Network (Boston, MA)
- Customer Engagement Manager Location: Remote, United States, United States **Description** TheCustomerEngagementManageris a key member of our Go to Market ... realize value through their partnership with Dodge. TheCustomerEngagementManagersupports the customer experience through proactive outreach and solution-oriented… more
- Pfizer (Cambridge, MA)
- **Role Summary** The Senior Manager , IIS Specialty Care Customer Engagement Platform will support strategic thought partnership to US CEP leadership team. ... IIS CEP team to maximize the performance and effectiveness of the customer facing team by harnessing insights from multiple sources, supporting day-to-day problem… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Senior Product Manager , Account Engagement Marketing, US Rare Diseases **Location:** Cambridge, MA **About the Job** We are seeking a dynamic and ... Product Manager ** to lead **congress strategy, execution, and KOL engagement ** across Sanofi's US 1Rare Disease organization. Our best-in-class rare disease… more
- Broadcom (Burlington, MA)
- …please Sign-In before you apply.** **Job Description:** The Technical Consulting Engagement Manager is primarily responsible for building and maintaining ... successful project outcomes and client retention. Key responsibilities of the Engagement Manager : + **Client Relationship Management:** Establish and nurture… more
- Dell Technologies (Hopkinton, MA)
- **ServiceNow Engagement Manager - Onsite** From commercial contracts to privacy and cyber security, IP to ethical practices - Legal teams at Dell Technologies ... of legal practices and the promotion of self-service. Join us as a **ServiceNow Engagement Manager ** on our **Legal Operations** team in **Hopkinton, Mass or… more
- Sharecare (Boston, MA)
- …from 8am - 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary ... courses. + College course work is desirable. + A minimum of three years' experience in the customer service and sales driven environment and/or customer… more
- Capgemini (Boston, MA)
- **Job description** **:** + Managing the whole engagement with customer involving Capgemini & Partner + Build, Execute and Manage project plans + Coordinating ... transformation projects + Highly skilled with 7 years of experience in planning and project management + Excellent oral...communication skills + Minimum of 5 - 7 years experience with contact center projects + Skilled in making… more
- Forrester (Cambridge, MA)
- …of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to Forrester's largest ... clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies and...in their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager… more
- Forrester (Cambridge, MA)
- …responsible for the engagement value delivered to Forrester's largest clients. The Customer Success Manager will orchestrate the customer journey through ... value is maximized. **Job Requirements:** + Three to five years of experience driving successful solution-oriented client engagement ; handling difficult internal… more
- Nutanix (Boston, MA)
- … engagement and managing advisory programs. + Demonstrated leadership experience in building and executing customer -facing initiatives, with a focus ... of Customer Advisory, you'll lead high-impact customer engagement initiatives, including our Executive Advisory...learn, adapt, and seek innovative ways to enhance the customer experience . + Strong project management skills… more
- Bright Horizons (Newton, MA)
- **Primary Purpose** The Senior Customer Experience Marketing Manager will focus on the company's personalization efforts. This role will be responsible for ... developing and executing personalized experiences that drive customer engagement , retention, and growth and will...a related field - Required + 6 years of experience creating personalization strategies with a focus on email… more
- Cornerstone onDemand (Boston, MA)
- …of experience in Digital Customer Success, Value Engineering, or Customer Experience roles within technology or Saas industry. + Strong analytical skills ... We are looking for a **Senior Customer Success Manager ** to drive ...data, product usage trends, and performance metrics to drive engagement strategies. + Project management experience and… more
- Dodge Construction Network (Boston, MA)
- …**renewal** .The Customer Success Managersupports the end-to-end customer experience through proactive outreach and solution-oriented approaches ... Customer Success Manager Location: Remote, United...data, best practices, and insights to customers to improvethe customer experience andretention. This is a full-time… more
- The LEGO Group (Boston, MA)
- Customer Logistics Manager + **Location** Boston, Massachusetts, United States of America + **Job ID** 0000022095 + **Category** Supply Chain **Job Description** ... based in Boston, Ma. + The role of a Customer Logistics manager crafts new value by...working experience in Toy industry or functional experience working for Sales, Customer Service, and/or… more
- Trellix (Boston, MA)
- …on risk mitigation or escalate as needed. **About You:** + 8+ years of customer engagement and account management experience in a Cybersecurity/SaaS ... **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix,...for our customers with a focus on transformation and engagement to promote a successful experience with… more
- Amazon (Boston, MA)
- …standards across the enterprise IT landscape. - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer … more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a... experience + Minimum of 0-3 years of experience in a customer -facing role focused on… more
- S&P Global (Boston, MA)
- …This team will develop and execute data driven processes to deliver world class customer experience . Your role may focus on migration, onboarding or global ... global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement ,… more