- Sanofi Group (Cambridge, MA)
- **Job Title:** Patient Support Services Business Process Analyst **Location:** Cambridge, MA **About the Job** Join the team transforming care for people ... skilled Business Process Analyst to join our Patient Support Services team, playing...and improving business processes that directly impact patient care delivery and support services… more
- IQVIA (Northborough, MA)
- …**Preferred Qualifications:** + Previous experience in Patient Support Services (Hub) + Previous Customer Service experience in the healthcare field ... payers, physicians and patients. A significant part of our business is acting as the biopharma's sales force to...and professional standards that include a responsibility to the patient and community, a service orientation, and… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Associate Director, Audit Readiness, Patient Support Services , OPIE **Location:** Morristown, NJ Cambridge, MA **About the Job** Join the team ... Director, Audit Readiness** will report to the **Sr. Director, Patient Support Services Quality and...and to respond effectively to the needs of the business is required. + Flexible, able to adapt to… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Associate Director, Patient Support Services - Systems Trainer **Location:** Cambridge, MA **About the Job** Join the team transforming care ... meetings, virtual and on demand training courses, for our Patient Support Services (PSS) team....e-learnings. + Creating/curate new training materials as needed to support new functionality and requests from the business… more
- Sanofi Group (Cambridge, MA)
- …of relevant experience in the biotech and/or pharmaceutical industry + Familiarity with patient and provider support services , co-pay assistance, patient ... services to support the rare blood disorders community. + Assess service levels and capabilities needed for current services . + Ensure compliance with… more
- Rhythm Pharmaceuticals (Boston, MA)
- …Services and Distribution will play a key role in the execution of Rhythm's patient services support strategy by managing day-to-day operations, with a ... process and system improvements. The individual will provide direct support to our in-house patient services...leverage data to identify and implement improvements in efficiency, service quality, and patient outcomes + Partner… more
- Guidehouse (Boston, MA)
- …to 50% **Clearance Required** **:** None **What You Will Do** **:** The Patient Services team provides program design, implementation, and monitoring services ... of a product to determine the right suite of Patient Support Programs (PSPs), bring them to...presentations. + Ability to grasp and communicate clinical and business implications of technically complex products and services… more
- Guidehouse (Boston, MA)
- …market research with a range of stakeholders to identify needs & validate potential support + Develop Patient Services Program Blueprints and detailed ... actionable insights and recommendations + Supporting the identification of business development opportunities & subsequent pull through of ...pertains to life sciences: PS HUBS, Patient Services and/or Patient Support Programs.… more
- Tufts Medicine (Billerica, MA)
- **Title:** Patient Service Representative I **Hours:** 40 hours; Monday through Friday from 11:30 AM to 8:00 PM **Location:** Onsite at Dracut Urgent Care ... a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that… more
- Cardinal Health (Boston, MA)
- … through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to ... 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients… more
- IQVIA (Boston, MA)
- …will need:** + **10+ years' experience in pharmaceutical consulting within a Professional Services business with evidence of career progression** + **7+ years of ... **Principal, COA Strategy Consulting, Patient Centered Solutions** IQVIA provides scientific services spanning clinical trials, real world evidence, and… more
- Beth Israel Lahey Health (Burlington, MA)
- …making a difference in people's lives.** Performs a variety of functions to support an accurate, safe and customer-focused patient access process. Ensures that ... is obtained and processed so LHMC is fully reimbursed for clinical services provided. Handles patient questions and requests accurately and efficiently,… more
- Takeda Pharmaceuticals (Lexington, MA)
- …Access Brand strategy, lending expertise across functions to ensure that Takeda delivers patient support at industry-leading patient satisfaction levels. You ... Significant experience in strategic and operational roles related to patient services & access. * Experience leading...development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a … more
- Fresenius Medical Center (Marlborough, MA)
- … patient care training, as determined by state specific guidelines and regulations, to support the delivery of quality patient care as per the standards set ... forth in the organization Clinical Services Clinical Training Manual(s), organization policies and procedures, and...communication process between the Clinical Managers, Education Coordinators, direct patient care staff, and all support staff… more
- Beth Israel Lahey Health (Needham, MA)
- …information is obtained and processed so BILH is fully reimbursed for clinical services provided. The Patient Access Representative handles patient questions ... safety is preserved. Performs a variety of functions to support an accurate, safe, and customer-focused registration process, either...order to identify the patient , contact the patient , and receive proper reimbursement for services … more
- Huron Consulting Group (Boston, MA)
- …immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is ... and Huron leadership to resolve escalated issues and maintain a seamless patient experience. Support staffing plans, schedule adherence, and resource allocation… more
- Fresenius Medical Center (Chelmsford, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Beth Israel Lahey Health (Cambridge, MA)
- …information is obtained and processed, so BILH is fully reimbursed for clinical services provided. The Patient Access Representative handles patient ... safety is preserved. Performs a variety of functions to support an accurate, safe, and customer-focused registration process, either...order to identify the patient , contact the patient , and receive proper reimbursement for services … more
- Bristol Myers Squibb (Devens, MA)
- …in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their ... here at BMS with our Cell Therapy team. The ** Patient Planning Manager, Planning & Scheduling, Cell Therapy** is...Coverage:** Medical, pharmacy, dental, and vision care. + **Wellbeing Support :** Programs such as BMS Well-Being Account, BMS Living… more
- Takeda Pharmaceuticals (Boston, MA)
- …and distribution strategies. The team also is responsible for patient services and patient support programs including field-based access and ... pharmacy, retail pharmacy, GPO and distribution customers. + Ensuring industry-leading patient support programs, embracing latest technology and human-centered… more