- Sanofi Group (Bridgewater, NJ)
- **Job title:** Customer Experience Lead **Location:** France , US and Flexibility for other locations will be assessed. 30 % of travel expected **About the ... decision-making process at all levels of the organization. + Lead organization transformation towards a BiC customer ...teams to ensure E2E business continuity. **About You** **Work Experience :** + 10+ years in cross functional leadership, … more
- Kohl's (Doylestown, PA)
- …Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible ... About the Role As Merchandising Lead you will execute sales floor merchandising, pricing...sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments,… more
- Merck (North Wales, PA)
- …research, competitive intelligence, etc. + Identify opportunities to optimize customer experience ; lead customer experience roadmap development and ... the lives of millions of patients. The HCC Strategy lead will drive foundational customer strategy and...equity, refining and evolving the HCC strategy, and optimizing customer experience in partnership with the Director,… more
- ABM Industries (Trenton, NJ)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... of a handling heavy workload of calls + Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning… more
- ThermoFisher Scientific (Allentown, PA)
- …on all product performance complaints or inquiries to ensure resolution to improve the customer experience + Consistently lead sales process with HLA Account ... pipeline for future growth. This individual will apply their sales experience , Molecular process knowledge, product expertise, market intelligence, and project… more
- Sanofi Group (Bridgewater, NJ)
- …that will enable the field to be a key orchestrator of a personalized customer experience . This position will interface with Sanofi Specialty care leadership, ... **Job title** : Global Customer Engagement Lead **Location** : Cambridge,...to optimize channel effectiveness with a goal to elevate customer experience across all Oncology brands. +… more
- Lumen (Trenton, NJ)
- …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and ... lead teams through change. * Ability to perform as...development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a… more
- Dow Jones (Princeton, NJ)
- …data analytics, and engineering to ensure a seamless and consistent customer experience across all touchpoints + Lead and mentor the team, fostering a ... executing comprehensive campaign strategies for Dow Jones. You will lead a team in designing and implementing effective website...programs across Dow Jones flagship sites to enhance the customer experience and drive business growth. The… more
- J&J Family of Companies (Trenton, NJ)
- …& Johnson is recruiting for a field-based Site Activation CAR-T Senior Manager, Cell Therapy Experience Lead to support the United States. This is a field based ... to shape and deliver a team comprised of field-based customer facing Cell Therapy Experience Leads (CTELs)...and expedite activation process The Site Activation Cell Therapy Experience Lead Senior Manager will join the… more
- Sanofi Group (Bridgewater, NJ)
- **Job Title:** People and Culture Digital Experience Lead **Location** : Cambridge, Ma or Bridgewater / Morristown, NJ **About the Job** Ready to push the limits ... for the new role of **People & Culture Digital Experience Lead ** . This role is crucial...and managing employee journeys. Leveraging expertise from the digital customer experience team, ensure that P&C processes… more
- Novo Nordisk (Plainsboro, NJ)
- …within the TA to maximize brand and portfolio performance as well as improving customer experience . It is a key driver of growth, differentiation, standard ... our future. The Position The Rare Bleeding Therapeutic Area Lead is instrumental in shaping and executing NNI's strategic...to support forecast and product expectations + Market and Customer Experience Mapping + Facilitate TA market… more
- Novo Nordisk (Plainsboro, NJ)
- …Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. ... engagement objectives and sales forecasts + HCP / KOL Experience Strategy: Lead HCP / KOL ...experience leading brand strategy development and driving impactful customer experiences is required + Proven track record of… more
- Wolters Kluwer (Ewing, NJ)
- …Role** The Lead CX/UX Designer is responsible for enhancing our customer -facing products and solutions within Wolters Kluwer's Health Language portfolio and will ... process, working with cross-functional teams to ensure a consistent and excellent user experience that is validated by customers + Lead /co- lead visioning… more
- Novo Nordisk (Plainsboro, NJ)
- …to guide customer experiences + Proven track record of innovative customer experience tactics/high impact results (based on metrics/ROI) + Outstanding ... Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients.… more
- Western Digital (Trenton, NJ)
- …to, climate risk assessments, regulatory risk assessment (see above), industry trends, and customer needs and demands. The Lead will also support Human Rights ... our supplier engagement efforts with the needs of our customers and operations, the Lead will support the CSS Director with customer engagement and supporting… more
- Under Armour, Inc. (Trenton, NJ)
- …SAP ERP project implementations or major cross functional projects is required + 5+ years experience acting as a manager, team lead , project lead , or some ... Lead , SAP Solutions Analyst ** Lead , SAP...the design of innovative, new solutions related to SAP Customer Activity Repository (CAR) and SAP Fiori. You will… more
- Highmark Health (Trenton, NJ)
- **Company :** enGen **Job Description :** **JOB SUMMARY** This job takes a lead role in the planning, design and architecture development for the IT infrastructure ... company. Act as a key stakeholder in infrastructure roadmap planning and execution. Lead in the design of IT architecture that fulfills team and business objectives.… more
- Burlington (Langhorne, PA)
- …on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will circulate throughout the store and ... leadership rotation schedule. **Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead...Store Closing Lead will provide a great Customer Service experience to all customers and… more
- Capgemini (Warren, NJ)
- …management for specific projects or work areas; Operational management/service delivery experience ( customer and/or outsourcing environment); Experience of ... **Job Title** :Service Management Lead - Incident Problem Change Operations Lead...a key contributor in a more complex or critical customer environment. This may be as a stand-alone project,… more
- Merck (North Wales, PA)
- …are currently recruiting for an Associate Director, HealthEQ Digital Channel Lead . HealthEQ is our Company's unbranded/above-brand personal promotion portal that ... Equity, Quality and Disease Education. The HealthEQ Digital Channel Lead serves as the Product Owner for the platform...user experiences to support US Market Business Units across customer segments or therapeutic areas inclusive of Internal … more