- Kimley-Horn (Orange, CA)
- **Overview** Kimley-Horn is seeking an entry level Survey Analyst to join our Orange, California (CA) office to support our project managers in survey design ... and childcare resources. Share this job with a friend (https://careers-kimley-horn.icims.com/jobs/21412/ survey - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834442239) Share on social media _Applications are… more
- Newegg Inc. (Diamond Bar, CA)
- …SLA compliance, and agent utilization. + Analyze reason-for-contact trends and customer survey results (CSAT, NPS, CES) to identify recurring issues, process gaps, ... and opportunities to enhance customer experience. + Design, maintain, and automate dashboards and reports to visualize performance trends, forecast staffing needs, and identify operational gaps. + Provide data-driven insights and recommendations to improve… more