- Hilton (Rockville Centre, NY)
- …guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you...**Job:** _Guest Services, Operations, and Front Office_ **Title:** _Guest Service Agent \- Hampton Inn & Suites… more
- Compass Group, North America (Purchase, NY)
- …job but the start of a career where you can flourish. Job Summary The Guest Services Agent (GSA) is responsible for establishing a warm, welcoming, and ... of hospitality, with a commitment to delivering the Platinum Service (R) Standard in all aspects of the GSA job....+ Two to three years' experience in a client service / reception position within a hospitality or corporate… more
- Pier Sixty (New York, NY)
- …Summary: Be the face of The Pier Sixty Collection and leave a lasting impression as a Guest Service Agent (GSA). Your mission: to wow our guests and clients ... with exceptional service and a warm welcome. As a pivotal part...a smile and enthusiasm, creating a memorable first impression. Guest Assistance: Provide top-notch support for guest … more
- Kimpton Hotels & Restaurants (New York, NY)
- …industry relations with information and support in a professional, gracious manner, and to perform Guest Service Agent duties as needed. You'll act as an ... adapt to constantly changing situations and personalities of guests, ensuring quality service to all guests. Maintain decorum in stressful situations. + Familiar… more
- HEI Hotels and Resorts (New York, NY)
- …candidates to apply. Overview We are looking for a temporary / Substitute Front Desk Agent to join our team at The Hilton Garden Inn Chelsea! As a Front Desk ... Agent , you will assist guests with arrival and departure...marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room… more
- Marriott (New York, NY)
- …Information** Pay: $32.60-$43.47/hour **Job Number** 24193223 **Job Category** Rooms & Guest Services Operations **Location** New York Marriott Downtown, 85 West ... N **Position Type** Non-Management **POSITION SUMMARY** Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile… more
- Aimbridge Hospitality (New York, NY)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Marriott (New York, NY)
- …Information** Pay: $36.53-$39.53/hour **Job Number** 24196875 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton New York Central Park, ... order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding,… more
- Marriott (New York, NY)
- …for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- Marriott (New York, NY)
- …or otherwise negotiates with others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. * Ensures ... all aspects of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent , Guest Relations Agent , Front Desk Agent , Matrix… more
- Aimbridge Hospitality (New York, NY)
- …meeting. + Focus the Front Desk Department on their role in contributing to the guest service scores. + Monitor all VIP's special guests and requests. + Maintain ... and data and basic arithmetic functions. RESPONSIBILITIES: + Respond to all guest requests problems complaints and/or accidents presented at the Front Desk or… more
- Aimbridge Hospitality (Fresh Meadows, NY)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- The Walt Disney Company (New York, NY)
- …**Required Qualifications & Skills:** + 4-5 years of Asset Protection/Loss Prevention/Security/ Guest Service experience + Attention to detail, ability to ... these exciting experiences! We are seeking an Asset Protection Agent to aid the Disney Store Cast in supporting...in the use of non-escalation/de-escalation techniques to mitigate both guest service and potentially life-threatening scenarios +… more