• Telephone Agent

    City of New York (New York, NY)
    …DOE information or about transitional child care. The Client Experience Unit Telephone Agent , with latitude to independent judgment and decision-making, has ... the following responsibilities: - Report to Supervisor of the Client Experience Unit. - Receive calls from the hotline - Make calls to provider/parent etc. to resolve issues - Respond to parent/provider calls coming through the Client Experience Unit, as… more
    City of New York (10/18/24)
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  • Medicaid Helpline Agent

    City of New York (New York, NY)
    …a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone inquiries from the general public ... Team Supervisor, with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid… more
    City of New York (10/28/24)
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  • Call Agent , Bureau of Customer Support

    City of New York (New York, NY)
    …pamphlets, and information. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: The Call Agent will communicate effectively on the telephone and through live chat to ... The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible...as assigned. PREFERRED SKILLS: Strong customer service orientation Courteous telephone manner Excellent oral and written communication skills Basic… more
    City of New York (10/11/24)
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  • Medicaid Helpline Agent

    City of New York (New York, NY)
    …BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center, which provides information on HRA's programs to the general ... both an Interactive Voice Response System (IVRS) and live telephone agents who speak to callers directly and are...with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on… more
    City of New York (10/28/24)
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  • Infoline Agent

    City of New York (New York, NY)
    …BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center, which provides information on HRA's programs to the general ... public. Infoline uses both an Interactive Voice Response System (IVRS) and live telephone agents who speak to callers directly and are able to provide case specific… more
    City of New York (10/28/24)
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  • Access Center Lead Agent - FPA Access…

    Mount Sinai Health System (New York, NY)
    **Job Description** In the Access Center Lead Agent role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting ... with patients and visitors over the telephone and other communications channels by providing superior customer...various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level… more
    Mount Sinai Health System (11/14/24)
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  • National Affiliate Agent Recruiter - US…

    Anywhere Real Estate (New York, NY)
    ** Agent Recruiter, National Brands** **What you'll do:** You're a talent scout, energetically searching the real estate landscape to connect with high-performing ... your performance and relationships with colleagues and customers. **Your responsibilities:** + ** Agent recruiting:** Prospecting up to 50 or more recruits a day and… more
    Anywhere Real Estate (11/09/24)
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  • Agent Recruiter - US Based Remote

    Anywhere Real Estate (New York, NY)
    ** Agent Recruiter** **Real Life. Real Connections.** **What you'll do:** You're a talent scout, energetically searching the real estate landscape to connect with ... through your performance and relationships with colleagues and customers. **Your responsibilities:** ** Agent recruiter:** Prospecting up to 50 or more recruits a day… more
    Anywhere Real Estate (11/02/24)
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  • Front Desk Agent - SUB

    HEI Hotels and Resorts (New York, NY)
    …candidates to apply. Overview We are looking for a temporary / Substitute Front Desk Agent to join our team at The Hilton Garden Inn Chelsea! As a Front Desk ... Agent , you will assist guests with arrival and departure...house accounts using the computer. + Promptly answer the telephone using positive and clear communication. Input messages into… more
    HEI Hotels and Resorts (09/21/24)
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  • Guest Services Agent

    Pier Sixty (New York, NY)
    …of The Pier Sixty Collection and leave a lasting impression as a Guest Service Agent (GSA). Your mission: to wow our guests and clients with exceptional service and ... Proficiency: Proficiency in English, with excellent diction for clear telephone communication. Technical Skills: Proficient in Microsoft Office products,… more
    Pier Sixty (10/16/24)
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  • Call Agent , Bureau of Customer Support

    City of New York (New York, NY)
    …appointments and follow-up; health literature and education materials. The Call Agent will provide customer service to both internal and external customers ... dated within the last 60 days, such as: Recent Utility Bill (ie Telephone , Cable, Mobile Phone) Additional documentation may be required to evaluate your… more
    City of New York (08/28/24)
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  • Substitute Communications Agent - PBX

    Marriott (New York, NY)
    …Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Operate telephone switchboard station in order to answer telephone calls ... and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages,… more
    Marriott (11/13/24)
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  • At Your Service Agent

    Marriott (New York, NY)
    …Answer, record, and process all guest requests, questions, or concerns via telephone , email, chat, and mobile communication devices. Operate telephone ... switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department… more
    Marriott (11/09/24)
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  • Call Agent

    City of New York (New York, NY)
    …Duties will include but not be limited to: - Communicating effectively on the telephone and through live chat to handle calls from different workgroups such as Dog ... dated within the last 60 days, such as: Recent Utility Bill (ie, telephone , Cable, Mobile Phone) Additional documentation may be required to evaluate your… more
    City of New York (08/22/24)
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  • Contact Center Agent IV

    VNS Health (Manhattan, NY)
    …+ Assists with planning and implementation of customer service and telephone responsiveness activities and initiatives. Tracks, organizes, and maintains records of ... service logs, performance reports and other data, as needed by management for review. + Enters required data and reconciles input with documentation. + Participates in special projects and performs other duties as assigned. Qualifications Education: + High… more
    VNS Health (11/13/24)
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  • Front Desk Agent

    Aimbridge Hospitality (New York, NY)
    …and warm demeanor at all times. + Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. + ... $18.00/Hr. Compensation Max USD $21.60/Hr. Apply for this position (https://careers-aimbridge.icims.com/jobs/357673/front-desk- agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job? We can… more
    Aimbridge Hospitality (10/28/24)
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  • Contact Center Agent II- Bilingual Chinese…

    VNS Health (Manhattan, NY)
    …Assists with planning and implementation of customer service and telephone responsiveness activities and initiatives. Tracks, organizes, and maintains records ... of service logs, performance reports and other data, as needed by management for review.* Enters required data and reconciles input with documentation.* Participates in special projects and performs other duties as assigned. Qualifications Education: High… more
    VNS Health (09/04/24)
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  • Front Office Manager

    Marriott (New York, NY)
    …of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent , Guest Relations Agent , Front Desk Agent , Matrix Coordinator, ... Responsibilities** * Provides information to supervisors, co-workers, and subordinates by telephone , in written form, e-mail, or in person. * Analyzes information… more
    Marriott (10/23/24)
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  • Quality Assurance Coordinator (Days)

    Antech Diagnostics (Lake Success, NY)
    …of the call, as well as exhibit empathy towards our consumer base. This agent must be able to effectively multi-task while showing superior follow through on any ... focus. + Hearing ability to effectively communicate via the telephone and in person + Ability to communicate verbally...in person + Ability to communicate verbally on the telephone and in person + Fluency in the English… more
    Antech Diagnostics (10/24/24)
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  • Fair Hearing Eligibility Specialist

    City of New York (New York, NY)
    …for PHI from submitted forms, via face to-face contact, or via telephone to ensure compliance with State fair hearings decisions. Determine PHI eligibility ... - Provide information regarding PHI eligibility to current and potential clients via telephone and in person. - Transmit the required Withdrawal of NYS OTDA Fair… more
    City of New York (10/28/24)
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