- Henry Ford Health System (Troy, MI)
- …months of post- employment. + Minimum of two (2) years of recent Customer Service or Call Center experience. Skills and Abilities: + Must be dependable. ... Attend training and development sessions or continuing education opportunities offered by Customer Service and maintain enhanced skill levels and performance. +… more
- Henry Ford Health System (Troy, MI)
- … contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES AND ... customer inquiries and complaints received in the call center that will assist with forecasting...environment. + Three (3) years of customer service management experience in a moderately large call… more
- TEKsystems (Troy, MI)
- …Customer , Service , data, entry, mortgage, insurance, call , center , contact, center , customer service , call center , data entry, inbound ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call . * This person will be responsible for handling inbound… more
- MSC Industrial Supply Co. (Southfield, MI)
- …between business leaders and coordinators to increase specific or general customer service and call center operations knowledge. Trains other call ... service and reporting. + Manages processes within the call center and makes changes to maximize...Customer Care operations is required. + Knowledge of call center technology, including call … more
- TEKsystems (Troy, MI)
- …professional manner. Essential Skills + At least 1 year of recent customer service experience ( call center experience preferred). + Proficiency in using ... Job Title: Mortgage Customer Service Representative Job Description We...transportation. Additional Skills & Qualifications + 2+ years of call center experience. + Background in insurance… more
- TEKsystems (Troy, MI)
- …professional manner. MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider ... Mortgage customer service position available. Hybrid elgible...more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per … more
- TEKsystems (Troy, MI)
- …professional manner. - Outbound calls are also often necessary. Qualifications: - 1 year of call center customer service experience - efficient in using ... NOW HIRING Customer Service Representatives in Troy, Michigan!...more and sometimes less, depending on how long each call lasts. - This person will be responsible for… more
- Lithia & Driveway (Plymouth, MI)
- …Suburban Cadillac of Plymouth Suburban Cadillac of Plymouth is now searching for a Service BDC Administrator/ Call Center Specialist to add to our dynamic ... team of professionals!If you are a customer service professional with great people and...is better than ever, and we need an additional Service BDC Representative/ Call Center Specialist… more
- McLaren Health Care (Southfield, MI)
- …clients, as needed. 3. Understand and strive to meet or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve ... **Position Summary:** **The role of the Call Center Representative is to manage..._Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ **Equal Opportunity Employer… more
- AccentCare, Inc. (Madison Heights, MI)
- Overview Find Your Passion and Purpose as a Purpose as a Call Center Triage Nurse, Registered Nurse Reimagine Your Career in Corporate Healthcare As a ... for your first AccentCare-branded scrubs for patient-facing employees Qualifications Be the Best Call Center Triage Nurse, Registered Nurse You Can Be If you… more
- AECOM (Detroit, MI)
- …Join us. **Job Description** **AECOM** is seeking a **Traffic Monitoring Specialist / Dispatcher / Call Center ** to be based in **Detroit, MI** . This is for a ... TV systems/ cameras, detectors, etc. + Act like an emergency dispatcher within a call center environment dispatching responders via a two-way radio system to… more
- Robert Half Office Team (Detroit, MI)
- Description We're Seeking a Customer Service Representative! Robert Half is seeking an articulate, highly skilled Customer Service Representative. Do you ... for a long-term contract / contract position in Detroit, Michigan, this Customer Service Representative opportunity could be for you! Major responsibilities… more
- TRAVELING TEAMS (TM) (Bingham Farms, MI)
- …located in Bingham Farms. We are looking for FUN, energic people with EXCELLENT customer service to join our TEAM! We offer an AWESOME TEAM environment ... assignments and types while up-selling when appropriate. QUALIFICATIONS: * Previous customer service experience preferred. * Excellent verbal communication… more
- Henry Ford Health System (Troy, MI)
- …field. + Minimum of three (3) years of experience in a Customer Service or Provider Inquiry call center ; reviewing member contracts, authorizations, and ... of member appeals and grievances following established guidelines from: The Center for Medicaid and Medicare Services (CMS), MAXIMUS Federal Services, Department… more
- Henry Ford Health System (Detroit, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... or GED equivalent required. + Two (2) years of customer service experience. + An Associate's degree...helpful. + Six (6) months experience as a Contact Center Advocate I or one year outpatient clinic setting… more
- City of Detroit (Detroit, MI)
- Customer Service Quality Assurance Analyst (EMT) Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4778806) Apply Customer Service ... honor reversion rights for internal candidates. JOB DESCRIPTION: The Customer Service Quality Assurance Analyst (CSQAA) is...The CSQAA will assist in developing, creating, and implementing call center quality processes and procedures; as… more
- ASM Global (Detroit, MI)
- …Experience - Minimum (3) years' experience in dispatch operations, communications, and call center operations in security, law enforcement, fire department, EMS, ... and dispatch patrol personnel in response to calls for service in the center . + Maintain electronic...ability to lead, facilitate, plan, document, and organize. + Customer Focus - Is dedicated to meeting the expectations… more
- Comerica (Farmington Hills, MI)
- …by meeting or exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives. This position handles ... Contact Center Agent Tier 2 Summary This position is...a high call volume of in-bound calls in a fast-paced environment...by phone. Customer Support * Provide remarkable customer service by handling inbound and outbound… more
- Hospice of Michigan (Southfield, MI)
- …triage/telephonic assessments preferred. + Two (2) years of management experience and call center experience preferred. Certification in hospice nursing (CHPN) ... Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care...with all triage care delivery processes to continually improve customer care and service satisfaction outcomes. +… more
- Corewell Health (Royal Oak, MI)
- …the selection of outside services. The PA Supervisor serves as a key promoter of the Service Center , which strives to meet and exceed the needs of its customers. ... am to 4 pm Supervisor position will oversee Emergency Center at Royal Oak. On- call weekend rotation...teams, implements policies and procedures that guide or support service levels, assesses and improves department performance, and ensures… more