- HomeSafe Alliance (Charleston, WV)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- Intermountain Health (Charleston, WV)
- …job training and pass-off requirements. **Minimum Qualifications** + Six months of customer service experience involving interactions with customers in person ... involving word processing and data entry. **Preferred Qualifications** + One year of customer service experience , especially in a Hospital or Medical Office. +… more
- Meta (Charleston, WV)
- …be accountable to oversee all contracting for the project lifecycle of 3-5 data center campuses in North America. The role will partner with Contracts leadership and ... a growing digital infrastructure team and work on industry-leading hyperscale data center projects in an exciting and fast-paced environment. There has never been… more
- Pearson (Charleston, WV)
- …or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful attitude and the ... have excellent oral and written communication skills + Excellent attendance is required + Experience working with a PC and a Windows environment is required + … more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …Degree or equivalent OR 4 years' relevant experience in lieu of degree. + Experience in customer service. + Experience analyzing data or working on a ... The ER&R Support Center Analyst will need to process requests from...escalation. Most of a Support Analyst's work consists of customer service, email communication, phone communication, and working within… more
- Under Armour, Inc. (Charleston, WV)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and...handling efficiency. * Driving alignment on performance standards with Contact Center leadership team and Business Partner… more
- Fresenius Medical Center (Charleston, WV)
- …+ Demonstrated commitment to organizational mission, culture, core values, and customer service standards. ** EXPERIENCE AND REQUIRED** **SKILLS** **:** + ... other clerical duties, as assigned (answering phones, faxing, email, provider office contact , etc.). **Home Hemodialysis** + Reinforces HHD training. + Sets up,… more
- Concentrix (Charleston, WV)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our… more
- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience ** + Oral and written communication ... to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical… more
- Emerson (Charleston, WV)
- …customers, owning a total book of business of $10m in ARR + **4+ years** of customer success experience in a B2B SaaS organization + General knowledge of cloud ... The Customer Success Manager role at NI will be...Will Be:** + Serve as the main point of contact supporting a portfolio of accounts through throughout all… more
- Eliassen Group (Charleston, WV)
- …for future consideration for full time roles and positions on the extended team. ** Experience Requirements:** + Minimum 5-7 years of customer direct marketing ... The chance to be involved in a high priority Center of Excellence within the client's marketing organization working...familiarity with HTML best practices for optimal delivery and customer interaction, and experience with developing campaigns… more
- CAI (Charleston, WV)
- …us to the next level! If you are located in North Carolina, have prior experience in a healthcare customer service environment, and are looking for your next ... for a Customer Service Representative to provide first point of contact for our providers, delivering exceptional support and addressing inquiries related to… more
- HomeSafe Alliance (Charleston, WV)
- …+ Assist in the technical support and implementation of NICE CXone cloud-based Contact Center , including development in InContact Studio and integration with our ... systems and infrastructure. + Monitor performance, capacity and availability of the contact center infrastructure. + Execute on established procedures as it… more
- Concentrix (Charleston, WV)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... Job Title: Salesforce Experience Cloud Developer Job Description We're Concentrix. A...strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to… more
- Evolent (Charleston, WV)
- …performance and value, data monitoring / platform issues, etc.) + Serve as the main customer point of contact for key initiatives with a focus on solutioning, ... individual will serve on a central team within the customer organization focused on ensuring that we deliver best-in-class...issues are being addressed in a timely manner **The Experience You'll Need (Required):** + 5+ years of … more
- Highmark Health (Charleston, WV)
- …infrastructure practices, including Infrastructure as Code, Containerization, and SD Data Center + Hands-on experience in applying performance engineering ... an IT landscape that covers data, network, hardware, software, and data center facilities. Evaluate current state technology requirements and assess new and upcoming… more
- Highmark Health (Charleston, WV)
- …infrastructure practices, including Infrastructure as Code, Containerization, and SD Data Center + Hands-on experience in applying performance engineering ... an IT landscape that covers data, network, hardware, software, and data center facilities. Evaluate current state technology requirements and assess new and upcoming… more
- Concentrix (Charleston, WV)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading...strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to… more
- Highmark Health (Charleston, WV)
- …**Job Description :** **JOB SUMMARY** This job is an integral member of Mulesoft Center for Enablement team and will play a key role in designing, developing, and ... A strong understanding of platform engineering is preferred, including experience with deployment strategies, monitoring, scaling, and troubleshooting within the… more
- Evolent (Charleston, WV)
- …willing to test new interventions alongside other teams. + Authentic voice used to center patient and provider experience internally and externally. + Ability to ... during the utilization management process + Leads career development for staff Customer partnerships + Represents Evolent on external customer meetings including… more