- Amentum (Washington, DC)
- Amentum is seeking a ** Call Center IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team ... mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for complex software and hardware troubleshooting… more
- Pearl Interactive Network (Washington, DC)
- …or similar agencies. + Proven track record of operational success within Call Center , Behavioral Health, or IT Support environments. + Expertise in ... supervisory or equivalent military experience + Experience in the implementation of call center services organization and other startup operations. + Excellent… more
- TekSynap (Silver Spring, MD)
- …join our team supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for ... by creating, updating, and managing requests. + Meet First Call Resolution ("FCR") goals; suggest improvement to increase the...a subcontractor to Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk … more
- Pearson (Washington, DC)
- …School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful ... and Objectives:** Provide exceptional inbound and outbound general and technical support to internal customers by demonstrating a friendly and helpful attitude,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …support through analysis and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service ... Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed...of experience in information technology, systems administration or other IT related field. + Candidate must have experience in… more
- Amentum (Washington, DC)
- …professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting + ... Amentum is seeking **Tier 2** ** IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who… more
- Vaco (Washington, DC)
- …customers from our 24x7 call center . This person must provide exceptional call center support . Customer Service and Communication skills are a must ... firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a...visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support … more
- CACI International (Annapolis Junction, MD)
- Russian Language Instructor - Part-Time On- Call Job Category: Language Services Time Type: Part time Minimum Clearance Required to Start: NACI Employee Type: ... Part-Time On- Call Percentage of Travel Required: Up to 10% Type...our multi-million-dollar prime contract. Join CACI Federal Operations and Support Services and become part of our elite Language… more
- ManTech (Annapolis Junction, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Jr. Operations Support Center (OSC) Shift Operator,** to join our team in ... to:** + It is the responsibility of the Operations Support Center to act as the first...progression within this team and/or to other areas of IT support on the program. The Operations… more
- ManTech (Mclean, VA)
- … Support Center (LSC) Lead** to lead a team of IT support professionals responsible for incident response, deskside service, and project management ... a working lead supporting the customer as an Enterprise IT Support Officer (EITSO) as well. You...and downtime procedures and is typically located within a call center . Collaborates with network services, software… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance Job Responsibilities: + Provide onsite IT support services for customers to include ... We have an outstanding Contract position for an IT Desktop Support Technicianto join a...devices, applications, and network connectivity problems remotely in a call center or walkup desk as needed.… more
- Hilton (Washington, DC)
- … experience with an eye toward innovation, simplifying and enhancing guest and agent support , while ensuring our call center goals are accomplished\. **HOW ... AI technology and automation capabilities + Coordinate with functional product teams and call center operations to implement integrated solutions for a seamless… more
- TAD PGS, Inc. (Laurel, MD)
- …group. Responsibilities : + Your primary responsibility will be to provide onsite IT support services for customers including incident response, delivery, and ... work necessary hours to complete critical work and/or troubleshooting and work in a call center environment that requires sitting for extended periods of time… more
- TAD PGS, Inc. (Laurel, MD)
- …desktop, laptop, mobile devices, applications, and network connectivity problems remotely in a call center or walkup desk. + Create , maintain, and modify ... to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support...field. + Have 2+ years ' experience in a call center environment and using system management… more
- Goodwin Living (Bailey's Crossroads, VA)
- …offering myriad opportunities, from on-the-job training to mentorship programs and financial support , to help you reach your full potential. + Valuing Our Team ... and family! + Free Meals, Access to a Fitness Center , Pool, and More About Goodwin Living At Goodwin...Alexandria, Virginia, we are driven by our mission: to support , honor and uplift the lives of older adults… more
- GovCIO (Camp Springs, MD)
- …support personnel. Other specific duties include the following: + Provide on- call support by identifying, researching and resolving technical problems ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support...Install operating system patches, upgrades etc. via SCCM Software Center + Provides remote support services for… more
- CoreSite (Reston, VA)
- …be willing to work outside normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50 pounds 1/3 of the ... The Data Center Technician III assists in the operational integrity,...cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build outs. Responsibilities… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …and communications. + Performing routine and emergency actions critical to Operations center support including voice communication, message routing, and voice ... Electronic Warfare and Space team is currently seeking an IT Specialist II in support of an...to from this email address. Additionally, you may also call ### for assistance. Press #3 for HII Mission… more
- Georgetown Univerisity (Washington, DC)
- …and outputs for select meetings at the request of the Program Directors and Center team members. + Support the Program Directors in tracking, brainstorming, and ... laws are made. The Operations & Program Coordinator will support the full range of activities and operations in...the full range of activities and operations in the Center on National Security at Georgetown Law, including supporting… more
- Capital One (Mclean, VA)
- …efficiency and effectiveness + Drive automation, self-service enablement, operational efficiency + On- call support when scheduled (24x7) + An associate whose ... Center 3 (19075), United States of America, McLean,... Ops (Cloud Operations Resilience Engineering) This role will support all hardware and operating system software from an… more