- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk - support - service -specialist ... Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage and document customer support … more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- NuAxis Innovations (Vienna, VA)
- … Support Technician** for a Part-Time position. **Job Summary:** The Help Desk Support Technician provides front-line Service Desk functions and ... ** Help Desk Support Technician...associate degree preferred **Experience:** 1-2 years of experience in service desk environment. **Knowledge Requirements:** + Understanding… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support ,Troubleshooting **Certifications:** ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - DAY SHIFT Transform technology into opportunity as… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,IT Tech ...At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help… more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL ... Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. + Simulates… more
- General Dynamics Information Technology (Bethesda, MD)
- … enquiries to identify recurring user problems, recommend solutions, and to identify areas where help desk service can be improved. + Ensure that help ... IMPACT:** + Plan, prioritize, and schedule help desk activities to ensure continuity of service ....+ Five (5) plus years of relevant Tier 2 support management experience in the federal/agency space. + Understanding… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Remote Access,Remote Support ,Technical Helpdesk,Troubleshooting ... operate. Our work depends on a ** Help Desk Technician** joining our team to support ...point of contact for IT problem resolutions for the service desk . **HOW A HELP … more
- General Dynamics Information Technology (Washington, DC)
- …None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:** CompTIA Network + ... Our work depends on a Technical Help Desk Professional joining our team to support ...of customer service level agreements. HOW A SERVICE DESK / HELP … more
- General Dynamics Information Technology (Arlington, VA)
- … **Skills:** Customer Service , Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support **Certifications:** Security+, CE - ... And our work depends on a Help Desk Specialist joining our team to support ...support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- American Bankers Association (Washington, DC)
- …to end user computing needs. **Qualifications:** + 6-8 years of related experience providing Help Desk support + Knowledge of basic computer hardware, ... and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the Service … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- Leidos (Washington, DC)
- …the Healthcare sector. The program provides a range of IT services, including help desk , desk side support , Windows & Mac workstation support , ITSM, ... **Description** Leidos has an opening for a ** Service Desk Manager** . This opening...responsible for ensuring the successful delivery of phone and desk side support services to the federal… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are ... people are our differentiator. As a Service Desk Deputy Program Manager you will help ...not limited to: + Provide program support as a Service Desk … more
- General Dynamics Information Technology (Washington, DC)
- …Seize your opportunity to make a personal impact as the Help Desk Incident Manager supporting providing IT support services critical to the Legislative ... skills, and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Incident Manager supporting the US Senate Sergeant at Arms remotely… more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for a ** Help Desk Support Specialist** to be part of a dynamic team to ... In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly… more
- Chenega Corporation (Arlington, VA)
- …departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... Tier 1 Help Desk Analyst Arlington, VA ....core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- SAIC (Arlington, VA)
- …Department of Defense, SAIC is seeking a highly skilled and dynamic Help Desk Service Team Manager, Team 3 Lead to support Tier 0/1 Service Desk ... relationships, driving operational excellence, and fostering continuous improvement across all service areas. Core Responsibilities: + Provides technical support … more
- MPR Associates (Alexandria, VA)
- …and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more complex ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...+ Coordinates with hardware and software vendors to request service and support with products. + Provides… more