- CACI International (Arlington, VA)
- ITSM Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... Type of Travel: Local * * * **The Opportunity:** CACI is seeking an ITSM Process Lead to drive the adoption and enhancement of IT Service Management ( ITSM )… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 33814 **Summary** **IT Service Management Requirements Lead ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly ... working in the Federal marketplace. The **IT Service Management Requirements Lead ** oversees a small team to manage requirement gathering, process refinement,… more
- SAIC (Washington, DC)
- **Description** The Customer Experience Lead functions as the pivotal Voice of the Customer, with the primary mission of guaranteeing a superlative and consistently ... facets of the Performance Work Statement (PWS). In this dynamic role, the lead will diligently oversee the adherence to Service Level Agreements (SLAs), meticulously… more
- General Dynamics Information Technology (Fairfax, VA)
- …Services,Information Technology (IT) Infrastructure Engineering,Information Technology (IT) Solutions, ITSM ,Solution Architecture **Experience:** 15 + years of ... experience **Job Description:** Transform technology into opportunity as an Solutions Architect Lead with GDIT. A career as an Enterprise Solutions Architect Lead… more
- Deloitte (Rosslyn, VA)
- …practices and a general understanding of the popular ServiceNow modules like SPM/ ITSM /CSM and Service Portal. The team Deloitte's Government and Public Services ... + 4+ years of ServiceNow Developer or Back End experience. + 4+ years of experience SPM/ ITSM /CSM and Service Portal modules. + Ability to be on site 100% of the time… more
- ServiceNow, Inc. (Fort Meade, MD)
- …of a customer engagement team - consulting with customers and configuring the ServiceNow ITSM products based on configuration best practices - all with the goal of ... expert in how to best support IT by configuring ITSM Service Delivery using ServiceNow best practices focused on...in their efforts to improve their IT processes. + Lead customer design workshops focused on ServiceNow Platform and… more
- General Dynamics Information Technology (Bethesda, MD)
- …Microsoft **Experience:** 5 + years of related experience **Job Description:** **Team lead - Active Directory/IAM** Seize your opportunity to make a personal impact ... as a **Team lead - Active Directory** supporting the NIH. GDIT is your...and IAM tools. **Desired Skills and Experience:** + ServiceNow ITSM + Service Desk Experience (ITIL) + ITIL Certification… more
- ManTech (Mclean, VA)
- **ManTech** is seeking a motivated, career and customer-oriented **Location Support Center (LSC) Lead ** to lead a team of IT support professionals responsible ... join our team in **Chantilly, Va** .. As LSC Lead , you will be a working lead ...certification + IAM III certification + Experience with ServiceNow ITSM & ITBM + Prior experience managing projects from… more
- Deloitte (Washington, DC)
- …technology who wants to work in a collaborative environment? As an experienced SAP BRIM Lead you will have the ability to share new ideas and collaborate on projects ... long-term, onsite client service delivery. Work you'll do/Responsibilities This is a lead role that will be supporting our external client's subscription business.… more
- NuAxis Innovations (Washington, DC)
- **Desktop Support Team Lead ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... NOW! We are currently seeking a talented and motivated **Desktop Support Team Lead ** for a Full-Time position. **Job Summary:** **Essential Functions:** + Some of… more
- SAIC (Reston, VA)
- …on programs of national importance. We are seeking a highly motivated Service Desk Lead to join our National Intelligence Program leading the Service Desk team as ... 15+ team members within various shifts. The service Desk Lead supervises the day-to-day activities of Service Desk who...+ 5+ years' experience in Service Delivery Management and ITSM + 8+ years' experience managing Service Desk teams… more
- Eliassen Group (Washington, DC)
- ** Lead Security Engineer** **Washington, DC** **Type:** Contract-to-Hire **Category:** Security **Industry:** Government **Reference ID:** JN -102024-91210 **Date ... a large federal integrator in the search of a Lead Security Engineer. This position will be a 6-month...security procedures. + Work on IPv6 cyber-related security operations ITSM (ServiceNow) assigned tickets to completion. + Participate in… more
- CACI International (Arlington, VA)
- TOC Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... seeking a Technical Operations Center (TOC) Service Desk Shift Lead to manage a team of technical agents that...experience with Automatic Call Distribution (ACD) system and ServiceNow ITSM ticketing system + Must be able to communicate… more
- SAIC (Washington, DC)
- …be able to manager a team of technicians including workload and performance. + The lead will be expected to manage schedules and coverage for the team. + Ability to ... detailed appropriately and dispositioned in a timely manner. + Lead junior, mid, and senior level techs, provide expertise...Familiarity with Service Now a plus; provide updates in ITSM system to document problem resolution progress and meet… more
- CACI International (Bethesda, MD)
- IT Program Lead Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel ... * CACI is currently looking for an IT Program Lead to plan, direct, and coordinate IT requirements and...Business Intelligence / Big Data / Data Science + ITSM + TS/SCI clearance with polygraph + Demonstrated (non-academic)… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's executive support group. ... integration with a government multi-contractor team. The Primary Technical Control Facility Lead oversees the DoD Technical Control Facility, and it will manage… more
- ManTech (Mclean, VA)
- …a motivated, career and customer-oriented **Circuit Design and Documentation (CD&D) Technician Lead ** to join our Engineering team for a program that supports a ... Work independently, with guidance in only the most complex situations. . May lead teams or projects with moderate resource requirements, risk, and/or complexity. .… more
- SAIC (Washington, DC)
- …be able to manager a team of technicians including workload and performance. + The lead will be expected to manage schedules and coverage for the team. + Ability to ... + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem resolution progress and meet SLAs. + Experience supporting… more
- TekSynap (Arlington, VA)
- …standards and best practices related to Information Management Operations and with ITSM best practices. + Knowledge in handling and managing incidents and service ... a Top Secret/SCI clearance **Overview** We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap… more
- General Dynamics Information Technology (Fairfax, VA)
- …Family:** Systems Engineering **Skills:** API Integration,Hyper Text Markup Language (HTML), ITSM ,Systems Engineering **Experience:** 10 + years of related experience ... A SYSTEMS ENGINEER EXPERT WILL MAKE AN IMPACT + Lead engineering and implementation of integrated toolchain-based capabilities in...Integrate with our Solutioning Team, System Engineering Team, and ITSM Factory team to bring the best of our… more