- ABBTECH Professional Resources, Inc. (Washington, DC)
- …across SQL Servers. + Assist in administration of Microsoft SQL Server and other DBMS. + Support & Training + Provide Tier II and III support for incidents ... Excellent communication and collaboration skills. + Ability to provide Tier II/III technical support and user training....Full Time Employees): 1. Medical, Dental, and Vision offerings 2 . Weekly Direct Deposit 3. Paid Holidays and Personal… more
- Tyto Athene (Reston, VA)
- …The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to customer faculty, staff, and classroom environments, and receives ... remote access issues, on-line related training issues and problems with applications. Support for customer personnel and students is currently provided 12X5 (M-F… more
- AeroVironment (Arlington, VA)
- …documentation reviews to validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation and ... GRC efforts, software vetting, compliance documentation, exception monitoring, and configuration support . You will be required to manage a heavy workload… more
- NuAxis Innovations (Falls Church, VA)
- …responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and software issues, manage mobile ... experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops,...IT or related field, or equivalent work experience. . 2 + years of hands-on experience in a help desk… more
- Towne Park (Vienna, VA)
- …a specific plan or program terms. **JOB SUMMARY** The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account ... on all shifts + Efficiently allocates labor resources to support service delivery + Works with the Area/District Manager...+ Associate's degree preferred and a minimum of two ( 2 ) years of related experience and/or training; OR equivalent… more
- Chenega Corporation (Washington, DC)
- Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join our Talent Network Systems Administrator ( Tier 2 Support - ServiceNow) ... the next level! Chenega Agile Realtime Solutions (CARS) is seeking a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical support for… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to join our team to support our… more
- IT Concepts (Washington, DC)
- …can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support the ... Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related issues.… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity located in Washington, DC. **The… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- Chenega Corporation (Arlington, VA)
- …documented solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...assigned. **Qualifications** + Associate's degree. Can be substituted with 2 + years of relevant experience. + 3+ years relevant… more
- IntelliDyne (Washington, DC)
- Deskside Support Manager- Tier 2 Status: Exempt Location: Washington, DC (Hybrid 3 days onsite/ 2 remote) Salary Range: $110k to $130k Clearance: Secret ... IT related field + Must possess an HDI certification (Ex. Support Center Manager or Desktop Support Manager) prior to start + Possess one of the following… more
- System One (Rockville, MD)
- …the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such as software ... Job Title: Tier 2 Deskside/System Technician Location: Rockville,...updating the CMDB to capture the change. + Provide support by liaising with Tier 3 teams… more
- Leidos (Hanover, MD)
- …will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support . This includes supporting customers who are integrating with ... to ensure continuous operational performance. + Provide Tier 1 & Tier 2 support , troubleshooting and resolving issues related to access and… more
- Leidos (Springfield, VA)
- …the Tier II Network Technician are as follows: + The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN ... Modernization Sector at Leidos has an opening for a Tier II Network Technician** to support computer...of CISCO/Juniper RMA process). + Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Tier 2 /3** **Mission IT** ** Support Analyst** will resolve mission-impacting IT incidents ... additional experience may be substituted + 2 + years of Tier 2 /3 support in a DoD/IC environment. + Experience with Windows/Linux troubleshooting and… more
- BigBear.ai (Hanover, MD)
- …will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support . This includes supporting customers who are integrating with ... IT infrastructure systems including servers, storage, and network components + Provide Tier 2 support for Identity, Credential, and Access Management (ICAM)… more
- Amentum (Washington, DC)
- …government contractor. **_We are pipelining candidates for future roles._** You enjoy providing Tier 2 support while multitasking in a fast-paced call ... and look forward to supporting our customers professionally. **Responsibilities:** + Provide Tier 2 IT call center support to end users for software… more
- CACI International (Fort Meade, MD)
- …critical IT infrastructure systems including servers, storage, and network components + Provide Tier 2 support for Identity, Credential, and Access ... Senior IT Infrastructure Support Specialist-ICAM & PKI Job Category: Information Technology...**The 24x7 shift rotates over 10 weeks in five 2 -week periods as follows. Day and Mid shifts are… more
