- Humana (Boise, ID)
- …part of our caring community and help us put health first** AVP of IT Service Management is responsible for Humana's enterprise Incident, Problem ... VP of Infrastructure Operations within the CTO organization. Leads Operations IT Service Management Organization of over 80 ITSM employee/contractors through… more
- Molina Healthcare (ID)
- …operations to ensure compliance with key performance indicators (KPIs) and service level agreements (SLAs). The role also involves monitoring performance trends, ... collaborating with stakeholders, and coordinating with IT , vendors, and business teams to drive operational and technical enhancements.… more