- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration ... to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to elevate their career.… more
- Robert Half Technology (Chicago, IL)
- Description We are currently seeking a dedicated and experienced Tier II Help Desk Professional to join our client's team. The ideal candidate will have a broad base ... and Azure support. Responsibilities: + Provide high-level technical support to end -users, troubleshooting computer problems at both a software and hardware level.… more
- Cardinal Health (Waukegan, IL)
- …prevent problem reoccurrence. IT Client Services also maintains ownership for certain end user productivity platforms and capabilities, such as virtual ... operations and drive business value. IT Client Services provides Tier 1-3 virtual and physical support to the organization's... 1-3 virtual and physical support to the organization's end users for software, hardware, conference room technology and… more
- EDB (Springfield, IL)
- …in periodic hardware technology repairs, retrieval, and refresh processes. + Respond to all end user IT service requests which will originate via Jira tickets, ... role will provide outstanding IT support for EDB's global user population of more than 900 employees, globally. The...(800 + 1000 employees). + 2-3 years providing 1st tier support for Google Workspace, and MS office +… more
- SolomonEdwards (Springfield, IL)
- …in the capacity of PO/Product Analyst /BA driving the capabilities definition, user story creation, acceptance criteria, and end of sprint demonstration to ... the Sanctions team, defining acceptance criteria, system readiness, change management, and user training. The ideal candidate has extensive experience as a Product… more
- CBRE (Springfield, IL)
- …parties. Serves as champion of the Location Intelligence platform and educates end - user groups on the capabilities of Location Intelligence services. Solicits ... Role: CBRE's Location Intelligence team is looking for a top- tier professional to manage a high-performing team of GIS...Pro for desktop) and all related extensions including Business Analyst , 3D analyst , Spatial Analyst ,… more
- Public Consulting Group (Springfield, IL)
- …use of the system for end users and administrators as needed + Provide Tier 2 or 3 support via Zendesk (helpdesk) for EDPlan Innovations + Ability to manage ... team members from EDPlan Innovations + Coordination with Technical Business Analyst to articulate change requests and product feedback and support execution… more