- Lumen (Springfield, IL)
- …connect the world and shape the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide sales and sales support for ... communications product solutions (data, voice, IP, etc.) for Public Sector. The Customer Engagement Advocate is a key member of a Sales team, who is responsible… more
- Health Care Service Corporation (Chicago, IL)
- …diploma OR GED. * Bilingual in Spanish and English fluently. * 6 months customer service experience OR 6 months experience in an office environment. * Data entry ... of time with scheduled breaks. **PREFERRED JOB REQUIREMENTS:** * 9 months customer service experience. * Experience working with various lines of business, ie… more
- Health Care Service Corporation (Quincy, IL)
- …business need. **JOB REQUIREMENTS:** + High school diploma OR GED. + 6 months customer service experience OR 6 months experience in an office environment. + Data ... of time with scheduled breaks. **PREFERRED JOB REQUIREMENTS:** + 9 months customer service experience. + Experience working with various lines of business, ie… more
- Health Care Service Corporation (Quincy, IL)
- …years OR, a Bachelor's with 1 year, OR 3 years of concierge-oriented customer service experience * Experience emphasizing plan of care, assisting customers to select ... in Health Science or Health Studies or Bachelor's degree. * Knowledge of HCSC customer service systems, processes, and products of the operational area. * 3 years of… more
- Wolters Kluwer (Springfield, IL)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer issue resolution. + Serve as the account first line of defense to mitigate… more
- Celestica (Chicago, IL)
- …+ Receives and resolves customer issues and complaints. Acts as a customer advocate to drive prioritization of projects and responses to problems/issues. + ... **Summmary:** Celestica enables the world's best brands. Through our unrivalled customer -centric approach, we partner with leading companies in numerous markets to… more
- Celestica (Chicago, IL)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... manage a team of multiple global program managers / Customer Focus Team leads large hyperscale customer .../ Customer Focus Team leads large hyperscale customer strategic account in our growing Connectivity and Cloud… more
- SolomonEdwards (Springfield, IL)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from current ... more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate… more
- iCIMS (Springfield, IL)
- …Cloud and related integrations. Acting as both a trusted technical advisor and customer advocate , the TSM drives platform adoption, optimizes configuration, and ... through AHA or internal feedback channels, collaborating with Product Management to advocate for customer -driven improvements. + Partner with Community and… more
- Red Hat (Springfield, IL)
- …infrastructures, environments, hardware, and product usage + Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration ... middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a… more
- Lumen (Springfield, IL)
- …the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as customer advocate , ... leveraging technology innovation for the betterment of humanity. This exciting customer -facing solution engineering role will work in partnership with our Sales… more
- Copeland (Springfield, IL)
- …and submitting sales proposals, negotiating customer terms & conditions, and other customer contractual agreements + Be Vilter's advocate to customers and ... growth by developing new business for Vilter gas compression products in assigned customer base and geography + Focus on developing new and existing accounts across… more
- Oracle (Springfield, IL)
- …focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You ... **Job Description** **Description:** Cloud Customer Success Analyst - Casinos Location: Las Vegas,...for this position. Join Our Team as a Cloud Customer Success Analyst for our Casino Clients! Are you… more
- CH Robinson (Chicago, IL)
- …aligned with strategy + Develop collaborative strategic plan reflecting both the customer and CH Robinson'svisions + Advocate and utilizethe enterprise ... CH Robinson is seeking a **Key** ** Customer Success** **Manager** is responsible for growth and retention of key and strategic accounts. You will ensure our… more
- Verint Systems, Inc. (Springfield, IL)
- …of Professional Services, the role of the Program Manager is to serve as a customer advocate and is responsible for managing a diverse portfolio of strategic or ... At Verint, we believe customer engagement is the core of every global...global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering… more
- SAP (Chicago, IL)
- …Engineering, or related field (or equivalent experience). **Meet your team:** + Customer Advocate : Collaborate to complement solution expertise and support ... to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current… more
- Oracle (Springfield, IL)
- …create most optimal architectures and device standard methodologies. As a trusted customer advocate , the solutions architect will help organizations understand ... technical skills in network architecture and cloud computing; as well as customer facing skills, a passion for educating, designing, and building cloud solutions… more
- BD (Becton, Dickinson and Company) (Vernon Hills, IL)
- …or raising customer struggles. In addition, the individual will act as customer advocate and liaison back into the BD organization. This position is ... Automation Service Engineer to provide on-site support at various customer locations throughout the Chicago IL region. This position...to achieve the goals and objectives identified by the customer and BD. The individual will be responsible for… more
- Bosch (Mount Prospect, IL)
- …located at 1800 W. Central Road, Mount Prospect, Illinois 60056. Act as a customer advocate , guiding the development processes to align with customer ... and implement the Integration, Verification, and Validation (IV&V) strategy based on customer and system requirements using Code beamer as the tool. Ensure the… more
- JPMorgan Chase (Chicago, IL)
- …meetings and quarterly check-ins with GCB/Payments Sales partners. + Act as a customer advocate to enhance service quality across product and operational areas. ... Your role will involve coordinating internally to monitor relationship health and advocate for client satisfaction. **Job responsibilities:** + Manage and develop a… more