- Navy Exchange Services (NEX) (Great Lakes, IL)
- Title: GUEST SERVICE REPRESENTATIVE I Location: United States-Illinois-Great Lakes Job Number: 240003BE Job Summary: Serves as first point of contact with ... issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all… more
- Thorntons LLC (Plainfield, IL)
- The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. ... store goals and initiatives. Requirements Essential Job Functions (Responsible to) *Delivers guest service with a "how may I help you" attitude. Looks for… more
- Wally's Operating Company LLC (Pontiac, IL)
- …store walks with detailed plans that can be delegated to team members and leaders. Ensure guest service is a 10 in every area of the store, placing team members ... for achieving successful established standards, goals and overall exceptional guest satisfaction. Essential Duties and Responsibilities include the following. Other… more
- Kinseth Hospitality Companies (Rock Island, IL)
- …at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES ... up calls in a efficient, warm and friendly manner. + Ensures guest safety by following established security procedures including fire/tornado procedures, key… more
- Marriott (Chicago, IL)
- **Additional Information** **Job Number** 25002438 **Job Category** Rooms & Guest Services Operations **Location** Chicago Marriott Downtown Magnificent Mile, 540 ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Rush University Medical Center (Chicago, IL)
- …for continuously improving service delivery. * Comply at all times with Guest Relations policies and procedures to ensure high quality service delivery from ... patient privacy. * Exercise sound judgment and appropriate discretion in resolving guest relations service issues. * Seek out current organizational information… more
- Thorntons LLC (St. Charles, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager *Recruiter ... coverage for all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members in a positive manner that motivates… more
- Thorntons LLC (Ottawa, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager *Recruiter ... and rest break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members in a positive manner that… more
- Sage Hospitality Group (Chicago, IL)
- …customer satisfaction and quality service . Manages menu updates, promotions, guest service , accurate ordering. Implements beverage and liquor control ... and receive feedback. + Observe, teach and correct staff's service . + Monitor each guest experience. +...purposes. **Physical Demands** The physical demands described here are representative of those that must be met by an… more
- Spanish Peaks Mountain Club (Chicago, IL)
- …costing and scheduling standards + Maintain communication with all departments to ensure guest service needs are met + Move throughout facility of division ... generation in various food & beverage outlets, cost control, guest satisfaction, and associate engagement + Assist with development...monitor and take action to ensure food quality and service standards are met + Responsible with executive Chef… more
- Sage Hospitality Group (Chicago, IL)
- …to be bought, stocked and sold. + Supervise and inspect the cleaning of the guest rooms, turndown service , public areas and back of the house; ensure compliance ... and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas....guests. **Physical Demands** The physical demands described here are representative of those that must be met by an… more
- Wally's Operating Company LLC (Pontiac, IL)
- …members with coaching and assist in evaluations. Biggest coaching opportunity is that guest service will always trump physical tasks. Maintain in-stock position ... and disciplining employees; addressing complaints and resolving problems. Reports to guest service manager. Competencies To perform the job successfully,… more
- Wally's Operating Company LLC (Pontiac, IL)
- …as a member of the Inventory Team, and is responsible for providing superior guest service . In addition, they are also responsible for receiving shipments, ... operating procedures established by the company. Responsibilities and Duties Guest service is always the top priority...and Spreadsheet software. The physical demands described here are representative of those that must be met by an… more
- Atrium Hospitality (Normal, IL)
- …Manager, you'll be responsible for building strong customer relationships and inspiring guest loyalty by consistently delivering service excellence. This role is ... and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction; + Align catering service and client specifications to… more
- Enterprise Mobility (O'Fallon, IL)
- …be at least 18 years old + Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support + Must have ... brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr)… more
- Kinseth Hospitality Companies (Rock Island, IL)
- …and meet guest needs and requests. + Oversees event set-up and service and ensures guest satisfaction and company standards are followed. + Responds ... perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION and/or… more
- Sage Hospitality Group (Chicago, IL)
- …duties. * Check the proper set-up of tables and seating prior to opening. * Service each guest comment/complaint according to procedure * Set out all food and ... Shop Attendant is responsible for honoring every customer by providing excellent customer service and a high-quality product. The Coffee Shop Attendant should be a… more
- ASM Global (Rockford, IL)
- …enable individuals with disabilities to perform the essential functions. + Serves food to guest with high level of customer service . + Must understand and ... oral and written communication skills and understand instructions and guest request. + Must have strong customer service...Physical Demands + The physical demands described here are representative of those that must be met by an… more
- House of Blues (Chicago, IL)
- …according HOB service standards + Perform Opening/Running/Closing duties according to HOB Service Standards + Respond to guest inquiries and requests in a ... current menu items and descriptions + Follow private party service guidelines to ensure event success + Turn all...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- Atrium Hospitality (East Peoria, IL)
- …to life a culture that promotes the five simple values that drive our business: ** Service ** We deliver the best guest experience possible. We are a home away ... an extended family, united in the shared pursuit of service excellence. We are Atrium Proud! **Perks** Be part...revenues are posted to the correct department, balancing the guest ledger on a daily basis, and completing all… more