- GovCIO (Springfield, IL)
- …or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant degree/certification in lieu of ... metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). +...issues. + Be accountable, punctual, and ready to take help desk calls at the start of… more
- Rush University Medical Center (Chicago, IL)
- …years work related experience operating PBX telephone system attendant consoles or other help desk related position. Must have excellent written and verbal ... **Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: IS Voice And Data… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …Technology experience; requirements development, programming, software testing, technical writing, customer call support ( Help Desk ). **Other Job Specific ... skills, and the ability to work collaboratively with cross-functional teams will help you succeed in this position. + Works iteratively with the business,… more
- Paylocity (Schaumburg, IL)
- …Bachelor's degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles; or + High ... have always been at the heart of our business. Help our award-winning technology company run effectively as you...or 4 years of relevant experience in technical support, call center operations, or other high-volume customer… more
- Aerotek (Edwardsville, IL)
- …training and certification requirements + Attend office digital red zones to help communicate onboarding statuses as needed + Enter and manage background, drug ... Serve as contact for contractor questions, and facilitate communication to the center through Cases to resolve payroll and invoicing issues (adjustments, lost… more
- TEKsystems (Chicago, IL)
- …ideas for continuous improvement. * Be an escalation point for the IT Solution Center Help Desk . Required Skills & Qualifications * Bachelor's Degree ... of the care and feeding in the DC). -servers/storage/data center work -Has to adhere to SOX compliance for...infrastructure in a 24x7 manufacturing environment. * Participate in on- call rotation schedule. * Assist with the maintenance and… more
- Trinity Health (Maywood, IL)
- …and operates paging system, phones, call lights, and internal Information Technology Help Desk . Communicate with staff and maintain smooth operation of unit. ... Day * Career Growth Opportunities * Tuition Reimbursement * On Site Fitness Center (Gottlieb Memorial Hospital & LUMC) * Employee Discount for Child Development … more
- Paylocity (Schaumburg, IL)
- …customer service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and… more
- Evolent (Springfield, IL)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... skills to interact with internal/external teams and application users and help trouble shoot/resolve issues reported by various departments within Evolent. This… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... Participate in on- call rotations to provide 24x7x365 infrastructure operations support. +...provide final problem resolution. + Work with Enterprise Operations Center (EOC) to implement automated preventative measures, proactive monitoring… more
- Sprinklr (IL)
- …social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, ... 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. **Job...to internal user questions and feedback in a Service Desk + Assist in T&E KPI and spending reports… more
- TEKsystems (Chicago, IL)
- …and contribute ideas for continuous improvement. + Be an escalation point for the IT Solution Center Help Desk . Job Type & Location This is a Contract to ... IT and OT infrastructure in a 24x7 manufacturing environment. + Participate in on- call rotation schedule. + Assist with the maintenance and monitoring of critical… more
- Paylocity (Schaumburg, IL)
- …equivalent experience in a client-facing role. + 2 years of payroll and/or call center experience + Successful experience in handling escalations and at-risk ... people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and… more
- US Foods (Rosemont, IL)
- …+ Experience with IT systems support in a retail environment + Experience in help desk operations and issue triage and resolution + Experience implementing and ... This role interacts with frontline store leaders and managers, IT and Support Center + **External** : Manage relationship with external vendors integral to new store… more
- Paylocity (Meridian, IL)
- …Preferred + CPP, FPC, APA, and/or SHRM-CP certified + Experience in payroll and/or call center environment Physical Requirements + Ability to sit for extended ... have always been at the heart of our business. Help our award-winning technology company run effectively as you...periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours… more
- HealthFitness (Chicago, IL)
- …work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities ... our corporate client site in **Chicago, Illinois (IL)** . _This is an on- call /substitute position working on an as needed basis._ Responsible for providing exercise… more