- Liberty Utilities (Harrisburg, IL)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Datavant (Springfield, IL)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** +...internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights … more
- ITW (Glenview, IL)
- … Back Innovation (CBI) strategy. In this key role, you'll dive deep into customer needs and market trends to uncover insights that fuel smarter decisions ... end user pain points. + **End User Intimacy** - Gain strong understanding of voice of customer through qualitative and quantitative market research that drive… more
- Elevance Health (Chicago, IL)
- …Elevance Health, we simplify healthcare and improve lives. The **Program Director, VoC ( Voice of Customer ) Insights ** orchestrates our enterprise VoC ... actions with measurable business impact. The **Program Director, VoC ( Voice of Customer ) Insights ** will...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- Nestle (Chicago, IL)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, ... as well as other cross functional partners by providing voice of customer . This person also needs...customer teams. + Communicates & coordinates key strategies, insights , and initiatives between field and internal teams as… more
- Coinbase (Springfield, IL)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- CADDi (Chicago, IL)
- About the Role CADDi is transforming how manufacturers work. As a Customer Success Manager , you will own the end-to-end journey for our customers, from ... Product and the Future of CADDi + Capture the voice of the customer (VOCs) to shape...to improve features, workflows, and prioritization + Translate frontline insights into scalable playbooks and CS processes What Success… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a ... at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and...and train staff, developing strong expertise in product attributes, customer insights , and communication. Ensure team mastery… more
- AbbVie (Mettawa, IL)
- …(IMABI) voice on business teams and will facilitate business insights and develop actionable recommendations that drive key business needs and objectives. ... Most importantly, this role represents the voice of the customer to enable better...alignment of brand strategies and strategic plans. The Senior Manager must be a strong communicator and be able… more
- CVS Health (Chicago, IL)
- …effective signage, digital tools, and other resources. You will collaborate closely with the Insights team to uncover customer insights related to evolving ... on customer and field interactions. + Initiate customer insights and research initiatives, implementing data-driven...implement experience strategies among cross-functional teams, serving as the voice of the customer and patient while… more
- Edwards Lifesciences (Naperville, IL)
- …reimbursement changes, and emerging technologies. + Conduct competitive analysis and voice -of- customer research to inform product positioning and lifecycle ... We are looking for Senior Downstream Product Marketing Manager , a strategic marketer with deep experience in...product capabilities and compliance requirements. + Serve as the voice of the customer in internal planning… more
- Meta (Chicago, IL)
- …Marketing (BPM) is seeking a Program Manager who is passionate about customer insights , testing, launching, and scaling Meta's newest business and marketing ... development by integrating the voice of the customer into our product marketing flywheel, leveraging insights...and you excel at distilling complex ideas into actionable insights . **Required Skills:** Program Manager , Product Immersion… more
- Oracle (Springfield, IL)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- Adecco US, Inc. (Chicago, IL)
- …will work cross-functionally with product, operations, data, and support teams, leveraging customer insights to drive measurable improvements. This role requires ... using quantitative analysis, root-cause evaluation, and structured improvement rollouts. + Turn customer data and insights into meaningful product, support, and… more
- American Medical Association (Chicago, IL)
- …retention and growth + Gain access to C-Suite and Executive Leadership to monitor customer satisfaction, gather insights to meet customer goals and ... Account Manager (Hybrid) Chicago, IL (Hybrid) The American Medical...physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients… more
- Oracle (Springfield, IL)
- **Job Description** Product Marketing Manager - Oracle Fusion Data Intelligence As a Product Marketing Manager for Oracle's Fusion Data Intelligence, you will be ... generation, and analyst impact. **3. Competitive Intelligence & Market Insights ** + Monitor competitor capabilities, positioning, and messaging to proactively… more
- Pearson (Springfield, IL)
- …Portfolio Management for Math and Physical Science. **Key Responsibilities:** + Serve as the voice of the customer by working with colleagues in North America ... Pearson is seeking an experienced Commercial Portfolio Manager for Statistics in Higher Education Courseware to...customer feedback and market research to gain deep insights into product performance, market trends, and competitor offerings.… more
- Lactalis American Group Inc. (Chicago, IL)
- …to accelerate top-line growth and business profitability + Serve as a financial voice during the monthly business reviews providing insights and strategic goals ... Senior Manager , Commercial Finance Chicago, IL (http://maps.google.com/maps?q=540+West+Madison+Street+Chicago+IL+USA+60661) Description Title: Senior Manager ,… more
- Crate & Barrel (Northbrook, IL)
- …a driven professional with an inclusive mindset to join our team as a Marketing Manager , Social Media. The Marketing Manager , Social Media will lead Crate & ... organic social media strategies that drive engagement, strength brand voice and delivery measure business results. The ideal candidate...Fridays. A day in the life as a Marketing Manager , Social Media + Ownership of all Crate &… more
- ServiceNow, Inc. (Chicago, IL)
- …crossroads of Product, Marketing, Field Sales, Solution Consulting, and Partner, translating " voice of the customer " into innovative, scalable solutions that ... bring the power AI and automation to life. As a Solution Design Manager , you'll be part strategist, part researcher, part designer, and part storyteller-operating at… more