- R1 RCM (Chicago, IL)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Operations Lead , Customer Partner you ... of R1 workflow technologies. **Here's what you will experience working as a Senior Operations Lead , Customer Partner:** + Mitigate back-end revenue… more
- Merck (Springfield, IL)
- **Job Description** **Reporting to the CFA Strategy and Operations Lead , the Customer Facing Application (CFA) Strategy and Operations Senior ... and technical teams, as well as external providers to evolve our strategic customer engagement model. The CFA senior specialist will directly contribute to… more
- Coinbase (Springfield, IL)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...years in CX program management, project management, or product operations * Proven success leading retention or scaled product… more
- C&W Services (Chicago, IL)
- **Job Title** Senior Director of Operations **Job Description Summary** **Job Description** The Senior Director of Operations for Maintenance, ... In concert with the priorities of a significant business transformation, the Senior Director Operations leads a central organization that supports the… more
- Coinbase (Springfield, IL)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an...product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement… more
- Oracle (Springfield, IL)
- …(OCI) is seeking an accomplished Senior Director of Global Physical Security Operations to lead and advance the protection of our cloud operations ... management, performance benchmarking, and compliance with Oracle's security standards. + GSOC Operations : Lead Global Security Operations Center (GSOC)… more
- Ricoh Americas Corporation (Chicago, IL)
- ** Senior Services Operations Manager - Managed Services** The Senior Services Operations Manager serves as the primary operational point of contact for ... service delivery gaps and adjust processes accordingly. + Resolve account issues to ensure customer satisfaction. + Lead strategic meetings with key customer … more
- Lumen (Springfield, IL)
- …as we digitally connect the world and shape the future. **The Role** As the Senior Lead Program Manager in Lumen's Black Lotus Security Group (BLSG), you drive ... for a results-oriented program management professional, who exhibits strong agency and customer mindset with a record of delivering complex initiatives in dynamic… more
- Smith Bucklin Corp (Chicago, IL)
- Membership and Operations Senior Manager Association Management Chicago, IL Apply Description Smithbucklin, a 650-person, employee-owned professional services ... market, with primary offices in Chicago and Washington, DC, is looking for a Senior Operations Manager for the Neurocritical Care Society (NCS) to join our… more
- Wolters Kluwer (Chicago, IL)
- ** Senior Sales Operations Analyst (Legal/Compliance) - Hybrid (CT/ET) R0052590 | FCC | HQ SCOE - CS/C T Corporation System** **Summary** The ** Senior Sales ... of the business unit **CRMs (** **Salesforce** ). The Senior Sales Operations Analyst will also serve...opportunities for sellers + Works with Marketing to define Lead Maturation process; act as proprietor of the process… more
- Oracle (Springfield, IL)
- …Management Cloud (WMS)** and **Fusion Inventory Management** solutions. Acting as a senior individual contributor, you will lead complex implementations, design ... **Job Description** As the **Oracle Cloud WMS & Inventory Lead ** , you will serve as the functional authority for **Oracle Warehouse… more
- PagerDuty (Springfield, IL)
- …Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations . + Develop and implement customer success strategies aligned ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to… more
- Google (Chicago, IL)
- Strategy and Operations Senior Associate, Global Commercial Enablement _corporate_fare_ Google _place_ New York, NY, USA; Atlanta, GA, USA; +8 more; +7 more ... pragmatic sense ofto get things done. The Strategy and Operations Senior Associate, Workflow and Solutions Activation...developing an engaged and customer -centric mindset to customer engagement. The Go-to-Market Operations (GtM) team… more
- Lumen (Springfield, IL)
- …Candidate** **Required Competencies:** + Business Acumen: Strong understanding of business operations and strategies. + Sales and Customer Success Methodologies: ... as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager, you will serve as a performance consultant to the… more
- Acxiom (Springfield, IL)
- …player, know when to lead and when to follow. + Demonstrated ability to lead delivery operations teams and manage individual resources + Ability to lead ... The Sr. Campaign Operations Manager (SRCOM) is for candidates with 5+...+ Communicate and escalate workload and staffing issues to Senior Manager. + Monitor the day-to-day delivery of digital… more
- Amazon (Rockford, IL)
- …we need exceptionally talented, bright, and driven people. The Air Hub Senior Operations Manager has complete responsibility for inbound, outbound, package ... sortation and ramp operations or a functional process responsibility within the hub...a specified shift or across multiple shifts. Responsibilities: * Lead and manage the outbound, inbound, package sortation and… more
- Oracle (Springfield, IL)
- …reducing toil through automation, observability, and self-healing mechanisms. + Lead architecture, analysis, design, implementation, and production operations ... engineering center with the focus on excellence. As a Senior Principal Site Reliability DevOps Engineer, you will be...to deliver platform features and secure-by-default designs. On-call and operations + Participate in an on-call rotation; lead… more
- CVS Health (Chicago, IL)
- …**retail media network, CVS Media Exchange (CMX),** we are seeking an experienced ** Senior Marketing Operations Manager** . This leader is responsible building ... is at the heart of our member, patient, and customer experiences as we have a unique focus on...part of the CMX Marketing Team reporting to the Lead Director, Marketing Operations . The Sr. Manager… more
- IBM (Chicago, IL)
- …factors. * Experience collaborating data with owners and users/analysts across the customer operations to modify or implement new repeatable and reliable ... the IBM portfolio **Your role and responsibilities** SAP Data Lead plays a critical role in the successful implementation...primary roles and responsibilities of an SAP Data Migration Lead : This Job can be Performed from anywhere in… more
- Cardinal Health (Springfield, IL)
- **What Operations Technology contributes to Cardinal Health** Operations is responsible for materials handling and product distribution in a distribution or ... inventory management as well as demand, supply and manufacturing planning. Operations Technology is responsible for the identification and application of appropriate… more