- SAIC (Scott AFB, IL)
- … Service Level Management, synchronize efforts with the IT Service Portfolio Manager and produce customer-based additional information for each defined ... service . **Responsibilities:** + Identifying services and dependencies. + Defining the service level objectives and workload characteristics for services in … more
- Papa John's International (Collinsville, IL)
- **Job Summary** The Operations Manager is responsible primarily for the daily hiring, onboarding, and training of new team members, direct supervision of restaurant ... volume and/or high complexity restaurants and reports to the restaurant General Manager . **Duties and Responsibilities** + Provide quality products to our customers… more
- National Youth Advocate Program (Chicago, IL)
- …from the Office of Refugee Resettlement (ORR), the **Post Release Services (PRS) Case Manager Level 2** provides Level 2 post release services including ... services, and/or general child welfare. PRS case managers provide Level Two (2) PRS and may also provide ...Willingness to work flexible and non-traditional hours in the service of persons served. ** Candidate must be able… more
- Bridgestone Americas (Downers Grove, IL)
- …special work duties, and following up on completion of assignments. + Ensures that the service department is staffed at the optimum level of number and quality ... employees, determining qualifications for open positions and assists Store Manager on final employment decisions. + Supervises the work...and ensuring safety so they can develop into a higher- level technician. + Responsible for vehicle service … more
- Humana (Springfield, IL)
- …is the role for you. We are seeking a dynamic and experienced Lead Product Manager to lead our self- service and support product line encompassing both services ... put health first** Do you have a passion for self- service , shift left, first call resolution (FCR), knowledge, automation,...they have technology-related support needs. Our internal customers include Level 1, Level 2, and specialized support… more
- RKON (Chicago, IL)
- …objectives. + Ensure that service desk performance meets or exceeds service level agreements (SLAs) and customer expectations. Monitor key performance ... are encouraged and rewarded-a key reason for the extraordinary level of service we deliver to our...Manager (within 6 months) + ITIL 4 Practitioner: Service Desk (within 1 year) + ITIL 4 Practitioner:… more
- Patten CAT (Oglesby, IL)
- Working Hours/Days 7am-4pm Overview POSTION SUMMARY:The Service Manager is accountable for all aspects of the Service Department and plays a vital role in ... the overall success of Altorfer in the territory. The Service Manager must possess a deep knowledge...on effective communication with customers to maintain a high level of customer loyalty Equal Opportunity Employer M/F/Disabled/Vets Physical… more
- Under Armour, Inc. (Springfield, IL)
- Quality Assurance Manager -Customer Service **Quality Assurance Manager -Customer Service ** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager leads a… more
- HUB International (Chicago, IL)
- …receive the necessary training and support to drive business value as designed. The Service Transformation Manager partners closely with HUB service owners ... tools, data insights, and user support strategies to the service design. The Manager will partner closely...well as the specific position's business line, scope and level . If you believe that your qualifications and experience… more
- TravelCenters of America (Troy, IL)
- … Service has a solid foundation and a forward-thinking vision. The Truck Service Assistant General Manager provides vital support to the General Manager ... company and shaping TA's future. **Job Summary** Our Truck Service team is comprised of nearly 3,000 highly skilled...in a professional and accommodating manner. The Assistant General Manager helps ensure we are returning every traveler to… more
- Zurich NA (Springfield, IL)
- …rely on delivering service to internal clients, usually at the line manager or employee level . May involve sharing subject matter expertise to others ... Underwriting Account Service Manager I 119368 Zurich North...to the specific office location, role, skill set, and level of experience. As required by local law, Zurich… more
- Allied Universal (Chicago, IL)
- …**Join the World's Leading Global Security Company!** Allied Universal is currently seeking a Service Manager **.** This person will be responsible for the day ... and the autonomy needed to perform at your highest level in order to succeed. We seek leaders that...resolve all client issues including personnel/staffing concerns or requests, service issues or requests, execution of company programs, officer… more
- Argonne National Laboratory (Lemont, IL)
- …Lead initiatives to enhance service catalog management, knowledge management, and service level agreements + Design and implement frameworks for monitoring ... The IT Service Desk Manager is a technical...The IT Service Desk Manager is a technical lead role reporting to...700+ employees using macOS, Windows, and Linux systems. The manager will lead efforts to mature the Service… more
- Wally's Operating Company LLC (Pontiac, IL)
- …following. Other duties may be assigned. Must also be able to perform store manager functions as necessary. Exhibit the Wally's culture and hold each team member ... be delegated to team members and leaders. Ensure guest service is a 10 in every area of the...employees; addressing complaints and resolving problems. Reports to store manager . Competencies To perform the job successfully, an individual… more
- R1 RCM (Chicago, IL)
- …skills such as - Application understanding, change management etc. + Ability to understand Service Level Agreement (SLA) methodology and follow the same as per ... analytics, AI, intelligent automation, and workflow orchestration. As our Manager of Revenue Cycle in Service Delivery...or more years of experience in Epic + Advanced level skills in developing Epic dashboards and reports using… more
- Bridgestone Americas (Hanover Park, IL)
- …equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer ... **Responsibilities** + Assign and schedule work duties to auto service staff according to individual skill level . + Serve all automotive service needs of… more
- Eaton Corporation (Glendale Heights, IL)
- Eaton's ES AMER ESS division is currently seeking a Field Service Project Manager - Data Centers. This is a remote position based in the of the Central region ... Engineering Services & Systems (EESS) division is seeking a Field Services Project Manager to direct the execution of startup and commissioning projects for large… more
- Wally's Operating Company LLC (Pontiac, IL)
- Summary Coordinates food service activities of establishment by performing the following duties personally or through subordinate supervisors. Essential Duties and ... priority and must be coached daily with all food service team members. Ensures all necessary food safety forms...temperature charts and cleaning charts. Work directly with inventory manager to ensure cross merchandised food products are stocked… more
- Birkeys Farm Store (Champaign, IL)
- …all times. + Maintain a professional appearance and demeanor. + Exhibit Birkey's high level of customer service on a daily basis. + Acknowledge appreciation of ... POSITION SUMMARY: Coordinates marketing for the Parts and Service departments to maximize performance. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.… more
- Sodexo (Niles, IL)
- **Role Overview** **Sodexo** is seeking a **Food Service Manager , 3** for **InReach** located in **Niles, Illinois.** Our **Food Service Manager , 3** ... and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account retention and positive public relations. +… more