- Resideo (Aurora, IL)
- …the one for you! Resideo is seeking need for a skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. ... the prospect of leading migration to a cutting-edge CCaaS platform ? How about helping to shape the way Resideo...on being the subject matter expert of our CCaaS ( Contact Center as a Service) application. This… more
- Capital One (Chicago, IL)
- Sr . Director, Product Management, Developer Experience - Autonomous Deployments ** Sr Director, Product Management (PXDP65)** Capital One is a high-tech company, ... our tech-forward approach, delivering enterprise capabilities and a common platform that enables our engineering teams to thrive in...thrive in the cloud. This role is at the center of our strategy to empower developers by fundamentally… more
- Humana (Springfield, IL)
- …as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform ** + **Experience with ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal… more
- Amazon (Chicago, IL)
- …right thing for customers - Strong CX background with history of growing a Contact Center , VDI, or Unified Communications business. Amazon is an equal ... Description AWS is seeking a WW Sr Manager, Partner Business Development to manage our...is the world's most comprehensive and broadly adopted cloud platform . We pioneered cloud computing and never stopped innovating… more
- Capital One (Riverwoods, IL)
- Sr . Associate, Product Management - Risk Capabilities Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding ... new Risk Partner System of Record (RPSOR) -a foundational platform that will transform how we manage partner risk...Salesforce, ZIP, Enterprise Data Warehouse, and Fraud & Risk Center applications. The Risk Partner System of Record will… more
- Amazon (Chicago, IL)
- …one of the fastest growing services in the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact ... sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and is...Connect. - Prepare and give business reviews to AWS senior management teams. About the team Diverse Experiences AWS… more
- Evolent (Springfield, IL)
- …complex challenges and enhance the impact of our specialty programs and administrative platform . **Role Overview** The Senior Director role on Client Analytics ... reports that provide actionable insights for internal partners and senior leadership. + Ability to contemplate data across multiple...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- Rubrik (Springfield, IL)
- …multi-cloud world. We are the leader in cloud data management, delivering a single platform to manage and protect data in the cloud, at the edge, and on-premises. ... and architecting the industry's first hyper-converged hybrid cloud data management platform for a mix of enterprise, mid-market, and small business customers… more
- Oracle (Springfield, IL)
- …strategy for Oracle Health, while monitoring & maintaining the infrastructure & platform supporting modernized, automated healthcare. To be successful in this role ... your contribution to make it a world class engineering center with the focus on excellence. At Oracle Health,...Provide ongoing written and verbal release status updates to senior leadership. Influence partner teams without direct authority to… more
- Amazon (Chicago, IL)
- …modernization plans, aligning application portfolios with business priorities and architecting data center exit strategies. - Act as a trusted advisor to customers ... Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform . We pioneered cloud computing and never stopped innovating - that's why… more
- Coinbase (Springfield, IL)
- …that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're ... is expected and fully supported. * The Role* The Platform Design and Research team at Coinbase plays a...freedom for the world. This team is at the center of execution for products across the entirety of… more
- Amazon (Chicago, IL)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty....is the world's most comprehensive and broadly adopted cloud platform . We pioneered cloud computing and never stopped innovating… more
- Verint Systems, Inc. (Springfield, IL)
- …is positioned in the customer accounts as the " platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT ... as an executive evangelist of the Verint Open CCaaS platform . This senior role combines technology and...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- Bank of America (Mount Prospect, IL)
- Senior Banker - Randhurst Financial Center ...is responsible for serving as the first point of contact for financial center clients, helping to ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Mt-Prospect/ Senior -Banker Randhurst-Financial- Center \_25038832) **Job Description:** At Bank of… more
- United Airlines (Chicago, IL)
- …**Job overview and responsibilities** We're seeking a strategic and technically strong Senior Manager, Machine Engineering to lead our enterprise ML and GenAI ... platform . This individual will drive architecture, development, and operations...across the enterprise + Collaborate with CDO, CIO, and senior stakeholders to identify, prioritize, and fund impactful AI/GenAI… more
- Sprinklr (IL)
- …- spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Coinbase (Springfield, IL)
- …through technology and automation. * Background in global-scale customer support or contact center technology. *Nice to haves:* * Experience in fintech, ... us, every day, as we build the emerging onchain platform - and with it, the future global financial...and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &… more
- Sprinklr (IL)
- …- spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Coinbase (Springfield, IL)
- …that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're ... economic freedom for the world, and is at the center of execution for products across the entirety of...scale via the Coinbase Design System (CDS). As a Senior Staff Product Designer you'll contribute to our mission,… more
- Coinbase (Springfield, IL)
- …that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're ... and fully supported. Our Risk team is at the center of making Coinbase the most trusted name in...scale safely. We are looking for an entrepreneurial, self-motivated Senior Product Manager who thrives in a fast-paced startup… more