- TEKsystems (Palatine, IL)
- …the voice of the company. Consumer Care Agents are responsible for assisting the call center in achieving/exceeding stated service level goals. Our Consumer Care ... Interact with customers via phone and email in a call center environment. * Listen to customer...Center , Retail, Consumer Interaction, Apple Store, ATT&T) - Technical ; smart devices, ios and androids, computers, smart phones,… more
- TEKsystems (Palatine, IL)
- …the voice of the company. Consumer Care Agents are responsible for assisting the call center in achieving/exceeding stated service level goals. Our Consumer Care ... Description The primarily accountability of the Consumer Care Agent is to offer outstanding service to consumers....Interact with customers via phone and email in a call center environment. * Listen to customer… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Agent - Bilingual...issues, technical issues or general map questions. Call Center Agents will be responsible for assuring ... Shift** Day **Job Category** Customer Service **Job Description** **STATEMENT OF PURPOSE:** Call Center Agent will be responsible for providing high quality… more
- TEKsystems (Palatine, IL)
- …the voice of the company. Consumer Care Agents are responsible for assisting the call center in achieving/exceeding stated service level goals. Our Consumer Care ... Description The primarily accountability of the Consumer Care Agent is to offer outstanding service to consumers....Interact with customers via phone and email in a call center environment. * Listen to customer… more
- TEKsystems (Palatine, IL)
- …the voice of the company. Consumer Care Agents are responsible for assisting the call center in achieving/exceeding stated service level goals. Our Consumer Care ... Description The primarily accountability of the Consumer Care Agent is to offer outstanding service to consumers....Interact with customers via phone and email in a call center environment. * Listen to customer… more
- The Chicago Lighthouse (Chicago, IL)
- …staff to answer questions and give ongoing feedback; + Conduct regular review of all call center agent performance and organize training sessions for under ... Team Leads provide ongoing training for call center representatives, they monitor of agent ...adhered to, as well as to observe employee demeanor, technical accuracy and conformity to company policies; + Assist… more
- HUB International (Des Plaines, IL)
- …by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...willing to invest time and energy to learn the technical aspects of our business. + Believe in integrity… more
- Hilton (Springfield, IL)
- …innovation, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE WILL SUPPORT YOU** Hilton is ... As a Senior Manager Product Management for Hilton's Contact Center platform, you will bring your technical ...automation capabilities + Coordinate with functional product teams and call center operations to implement integrated solutions… more
- Walgreens (Deerfield, IL)
- …analytics and customer and agent feedback. Has relationships with all levels of the call center support team, and the eCom business. This position is the SME ... for care agent success. This would include calibration sessions with the call center 's PR&A (Performance, Research & Analysis) team, Business process team,… more
- Noblis (Springfield, IL)
- …Program. Interns will beworkingwith our Simulation and Visualization Research Center . This spring internshipmaybe extended until the end of summer ... 2025. This internship willprovidean opportunity to work with a technical team of experiencedsoftware developers. Remote work is available. Interns will work as… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more
- Rocket Software (Springfield, IL)
- …Client Usage + IMS: KIPGBL*, ATF Trace, DEXAN, Epilog, RTA, etc. + JVM: Health Center Agent usage + Networking: NMIs, PMI Exit, CSA Tracking, and SNMP ... products is a plus. **Essential Duties and Responsibilities** : + Will provide technical expertise for the OMEGAMON product family to our customers and partners +… more
- Eaton Corporation (Glendale Heights, IL)
- …to direct the execution of startup and commissioning projects for large data center clients. These projects will be completed in conjunction with our District ... the required quality standards. + Receive job handoffs and complete initial technical , scope of work, and scheduling requirement reviews. + Utilize necessary project… more