- Public Consulting Group (Washington, DC)
- …public sector. To learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for a consulting company serving a ... used by a variety of customers. + Provide excellent customer service to all customers. + Field...application support environment. (General IT experience or customer support will not fulfill this requirement).… more
- Government Accountability Office (Washington, DC)
- …you will be responsible for overseeing the planning and delivery of customer service and support operations for GAO end-users. Responsibilities As a ... and professional organizations. Oversees the planning and delivery of customer service and support operations which is made up of Hardware, Floor … more
- Government Accountability Office (Washington, DC)
- …you will be responsible for overseeing the planning and delivery of customer service and support operations for GAO end-users. Responsibilities As a ... and professional organizations. Oversees the planning and delivery of customer service and support operations which is made up of Hardware, Floor … more
- HomeSafe Alliance (Washington, DC)
- …safety compliance, and customer service to streamline dispatch operations . + Support the development and refinement of Standard Operating Procedures ... Dispatcher will play a key role in overseeing daily operations , managing the dispatch team, and ensuring compliance with...a related field. + Three years' experience Dispatching or customer service in transportation industry, or related… more
- CACI International (Springfield, VA)
- Cloud Operations and Customer Support ...and resolve customer issues, providing top-tier technical support and customer service . + ... Opportunity:** Deliver simple solutions to complex problems as a Cloud Operations and Customer Support Engineer at CACI. Here, you'll tailor cutting-edge… more
- Amazon (Arlington, VA)
- …new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job ... to be at the heart of where innovation meets customer obsession? Customer Experience Operations ...and communicate barriers and trends that contribute to the customer and associate experience and support the… more
- General Dynamics Information Technology (Washington, DC)
- …for inventory control within the IT Support team. + Works to insure Service levels and timelines are met to customer satisfaction. To qualify, you must ... Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager.** The selected candidate...Serves as a single point of contact (POC) for support issues involving IT support , service… more
- Amazon (Arlington, VA)
- …requiring extensive use of data collection and analysis to staff and plan for global customer support operations . The ideal candidate is a leader with ... and peers on opportunities for risk mitigation. . Develop and regularly update the customer support forecast and headcount allocation plan. . Lead projects to… more
- Gap Inc. (Alexandria, VA)
- …for driving profitable sales growth through all aspects of the store including; customer and product operations , merchandising, and talent development. You are ... best-in-class experience to our customers. **What You'll Do** + Support strategies and processes to drive store sales and...to drive store sales and deliver results through a customer centric mindset. + Recruit, hire and develop highly… more
- Gap Inc. (Oxon Hill, MD)
- …In this role, you will engage and connect with our customers by providing excellent customer service . You will be an expert in product and use this expertise ... programs + Leverage omni channel offerings to deliver a frictionless customer experience + Support sales floor, fitting room, check out, and back of house… more
- Koniag Government Services (Washington, DC)
- …2425109** **Koniag Data Solutions,** a Koniag Government Services company, is seeking a skilled Operations Support with a TS/SCI clearance to support **KDS** ... Solutions, a Koniag Government Services company, is seeking an Operations Support Lead to oversee incident response...of ITIL framework for incident management + Experience with service desk ticketing systems. + Familiarity with cloud-based … more
- General Dynamics Information Technology (Vienna, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in ... experience with assessing and validating requirements for stand-alone tablets to include operations & maintenance and to keep system security plans up-to-date +… more
- Koniag Government Services (Washington, DC)
- …Data Solutions,** a Koniag Government Services company, is seeking a skilled Network Operations Support Specialist with a TS/SCI clearance to support ... more. Koniag Data Solutions, a Koniag Government Services company, is seeking a Network Support Specialist with a minimum of 3 years of experience to join our team.… more
- SCI Shared Resources, LLC (Alexandria, VA)
- …equivalent **Experience** + 1 - 2 years of experience in an office clerical or customer service capacity required + Experience working in a customer -focused ... a Great Place to Work! Provides administrative and clerical support to a funeral home, cemetery, crematory or a...polite manner with a goal to meet and exceed customer expectations. + Prepares death certificates, prayer cards and… more
- HealthEdge Software Inc (Washington, DC)
- …their product expertise and collected data from the client-filled questionnaire. + Provide FAQ customer support (Helper Text or FAQ or Release Notes) + Triage ... it may facilitate improved patient outcomes and lower costs. + Exceptional customer service orientation + Technical documentation creation/updating. + Experience… more
- Georgetown Univerisity (Washington, DC)
- …Additional duties include, but are not limited to: + Interview and hire Customer Service Representatives and Facility Operations staff, training CSRs ... Train Facility Operations Staff and maintain the Customer Service Representative and Facility Operations... Service Representatives, Fitness Attendants, and Facility Operations staff who support various areas in… more
- General Dynamics Information Technology (Fairfax, VA)
- …(IP) Voice Services + Security Operations Support + Infrastructure Support + Networking + Service Desk Support **Responsibilities:** + Oversee ... operations team related to general management of customer services, maintenance of existing HW and SW, monitoring...Help Desk support services. + Responsibilities include Service Operations , Data Center Services, IT … more
- Cardinal Health (Washington, DC)
- …and ongoing management of a portfolio of performance metrics to communicate the service metrics of IT Operations and tools/software adoption in practices. + ... Strong skills in stakeholder management and internal evangelism of IT Operations / service principles. + Track record of identifying clinical/applications product… more
- Georgetown Univerisity (Washington, DC)
- …Associate Director for Finance & Operations will provide a broad range of customer service , operational, and financial support services to the various ... within the College. This position interacts with many university departments, requiring excellent customer service skills and the ability to work with a wide… more
- Epsilon, Inc (Arlington, VA)
- …for team members who are committed to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As IT ... with excellent follow-through, prioritization, and time management skills. + Exceptional customer service and interpersonal skills. + Proficiency with both… more