- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 ... Responsibilities: + Daily client interface. + Representing IntelliDyne and its interests in all client engagements. + Addressing and correcting any hardware, software or connection issues. + Supporting Desktop and Laptop users and solves problems with… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... Type of Travel: Local * * * As a ** Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to all organizational… more
- Koniag Government Services (Arlington, VA)
- …or other technical certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This ... Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support **KDS**...+ Monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... quick resolution of technical issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance,… more
- CACI International (Arlington, VA)
- …of Travel Required: None Type of Travel: None * * * CACI is seeking a Deputy Operations ( Tier 1 / Tier 2 ) Manager (Deputy TOC Lead) to oversee an O&M team ... in the TOC receive a standardized onboarding approach for Tier 1 & 2 service support. Candidates...of all end-user SLAs and KPIs daily for each technician within their region, identifying trends and implementing corrective… more