- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... Daily client interface. + Representing IntelliDyne and its interests in all client engagements. + Addressing and correcting any hardware, software or connection issues. + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Travel Required: Up to 10% Type of Travel: Local * * * As a ** Deskside Support Technician (Tier 2),** you will act as a model of customer service excellence to… more
- CACI International (Arlington, VA)
- Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... Required: Up to 10% Type of Travel: Local * * * As a Deskside Support Technician , you will act as a model of customer service excellence to all organizational… more
- General Dynamics Information Technology (Washington, DC)
- …Seize your opportunity to make a personal impact as a Personal Computer Support Technician supporting the Department of State. GDIT is your place to make meaningful ... people are our differentiator. As a Personal Computer Support Technician you will help ensure today is safe and...is smarter. Our work depends on Personal Computer Support Technician joining our team to support State Department staff… more
- Leidos (Washington, DC)
- …The person selected for this position will help to oversee the service Desk and Deskside support technician teams to ensure quality control in end user services ... software application support, enterprise infrastructure support, service desk, ITSM, deskside support, remote trial IT support, workstation engineering and… more
- TAD PGS, Inc. (Washington, DC)
- …The person selected for this position will help to oversee the service Desk and Deskside support technician teams to ensure quality control in end user services ... and documentation. They will also be a Domain facilitator for end user services of the customer and will lead projects, collaborate with other domains and teams, and provide regular and ad hoc customer deliverables. Job Responsibilities: + Translate the… more
- Koniag Government Services (Arlington, VA)
- …LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support **KDS** and our government customer ... + Monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill...+ Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This job operates in… more
- Competitive Range Solutions, LLC (Washington, DC)
- …"white glove" support for senior executives. Roles and Responsibilities: + Provide deskside and remote support for Windows and Apple operating systems, handling ... Office and Max OS setup and configuration. + Proven experience in deskside support, system administration, and customer service within a large-scale IT environment.… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation...of technical issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation,… more
- Indigo IT, LLC (Washington, DC)
- …ESSENTIAL FUNCTIONS/RESPONSIBILITIES: + Provide personalized remote, and when needed, one-on-one deskside support (eg, end user support, basic end user training, ... software, and specialized applications + A+ Certification preferred + Dell Certified Technician Certification preferred + Must be able to obtain and maintain a… more
- GovCIO (Washington, DC)
- …equipment by identifying, researching, and resolving technical problems + Provide deskside assistance to resolve technology issues + Provide how-to knowledge ... Qualifications** + CompTIA A+ Certification and/or Microsoft Certified Desktop Support Technician + Dell hardware (laptop, desktop, tablet, 2-in-1), Apple iPhone and… more
- Indigo IT, LLC (Washington, DC)
- …equipment by identifying, researching, and resolving technical problems + Provide deskside assistance to resolve technology issues + Provide how-to knowledge ... equipment a plus + CompTIA A+ Certification and/or Microsoft Certified Desktop Support Technician desired + This position requires the ability to move, carry, lift,… more
- CACI International (Arlington, VA)
- …monitor the performance of all end-user SLAs and KPIs daily for each technician within their region, identifying trends and implementing corrective action when SLAs ... stakeholders. + Support in the creation of SOPs and training guides, ensuring deskside Knowledge Repository is maintained with accurate information + Work with the… more